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Well set in the centre of Mérida, Hotel Palacio Maya provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a 24-hour front desk and a concierge service. The hotel has a fitness centre, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. All units are equipped with a flat-screen TV with cable channels, fridge, a coffee machine, a shower, free toiletries and a wardrobe. Every room comes with a private bathroom with a hairdryer, while some rooms here will provide you with a balcony and others also provide guests with city views. At the hotel the rooms include bed linen and towels. A buffet, continental or American breakfast is available daily at the property. Popular points of interest near Hotel Palacio Maya include Merida Cathedral, Main Square and Yucatan International Convention Centre. The nearest airport is Manuel Crescencio Rejón International Airport, 6 km from the accommodation.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Mérida, this hotel has an excellent location score of 8.5

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
Bedroom 1:
2 double beds
Bedroom 2:
1 double bed
1 double bed
1 double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.5
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Nóra
    Hungary Hungary
    Big clean room, very well equipped, with a super comfortable bed. The garden with the peacocks was very charming. Parking is very comfortable, the location is also good: quiet place but still easy to reach the main attractions on foot. Overall...
  • Paul
    Canada Canada
    The breakfast was excellent with many options. The room was very nice with a great balcony to relax at the end of the day. The peacocks in the yard were beautiful and entertaining. The pool was a little cool but swimmable. The hotel was a good...
  • Selina
    United Kingdom United Kingdom
    This hotel has a vintage look to it Rooms were clean, the first room I was in had a bit of a musty smell but they moved me and it was much better, the back garden is lovely with the beautiful peacocks, overall clean and a great location

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Palacio Maya
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Concierge service
    • Luggage storage
    • Wake-up service
    • Tour desk
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Laptop safe
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Fitness
    • Sun loungers or beach chairs
    • Public Bath
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Palacio Maya takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 00:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Discover JCB Cash Hotel Palacio Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Palacio Maya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Hotel Palacio Maya

    • Guests staying at Hotel Palacio Maya can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

      Breakfast option(s) include:

      • Continental
      • American
      • Buffet

    • Hotel Palacio Maya offers the following activities / services (charges may apply):

      • Fitness centre
      • Swimming Pool
      • Public Bath
      • Fitness

    • Hotel Palacio Maya is 1 miles from the centre of Mérida. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Palacio Maya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, Hotel Palacio Maya is popular with guests booking family stays.

    • Room options at Hotel Palacio Maya include:

      • Double
      • Twin
      • Suite

    • Hotel Palacio Maya has 1 restaurant:

      • Restaurante #1

    • Check-in at Hotel Palacio Maya is from 15:00, and check-out is until 12:00.