Get the celebrity treatment with world-class service at Piedra de Agua Palenque

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Next to a river in the jungle, Piedra de Agua Palenque is 1.9 mi from Palenque Archaeological Site. The property has 24-hour reception and offers an outdoor pool and hot tub, free Wi-Fi and free parking.

All rooms have a terrace and the suites feature pool views. Each room comes with a fan, seating area and wardrobe. The private bathroom comes with free toiletries.

Breakfast is available at Piedra de Agua Palenque and there is a bar. Restaurants can be found 0.6 mi away, offering Mexican and international cuisine, such as Italian.

An airport shuttle service is available for an extra charge. Yaxchilan Archaeological Site and Agua Azul Waterfalls are around an hour’s drive away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Piedra de Agua Palenque has been welcoming Booking.com guests since Sep 28, 2012

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Creo que no tienen restaurante. Como llegamos a uno que quede cerca??? Nos llevan?? Y como llegamos a las ruinas de palenque??? Y la Distancia del aeropuerto si es que llegamos de Oaxaca a palenque por avión??? Gracias
    Excelente día. Le confirmo el hotel solo cuenta con servicio de Desayuno Continental. Cerca del hotel a 200mts se encuentra el Restaurante Jungla Maya (Cocina Mexicana /Internacional) y Restaurante Bajlum (Cocina silvestre/fusión), por la cercanía puede ir caminando o bien solicitamos un taxi para su traslado. La Zona Arqueológica de Palenque se encuentra a 5 km de distancia, el traslado puede ser a través de un servicio de taxi turístico o bien por medio de la agencia si desea un servicio completo con guía y transportación. Del Aeropuerto de Palenque al Hotel es una distancia de 10km, puede contratar un servicio de transportación directamente del aeropuerto (taxis) en el momento de su arribo o subcontratamos un servicio para el traslado a través de la agencia de viajes.
    Answered on 22 November 2019
  • Hi, I would like to stay at your hotel but I will travel by bus to Palenque. I was wondering if you can organize tour to the archelogical zone?
    Hi there! Absolutely, please ask for it once you are at the proeperty or in advance, we can not provide more details by this way. See you soon!
    Answered on 26 January 2023
Hotel area info *
Amenities of Piedra de Agua Palenque
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • Inner courtyard view
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private pool
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Living Area
  • Sitting area
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Packed lunches
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
  • Open all year
  • Adults only
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Piedra de Agua Palenque takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Piedra de Agua Palenque accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Please inform Piedra de Agua Palenque of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Piedra de Agua Palenque

  • Check-in at Piedra de Agua Palenque is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Piedra de Agua Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Piedra de Agua Palenque offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Spa/Wellness packages
    • Beauty services
    • Hand massage
    • Walking tours
    • Couples' massage
    • Spa facilities
    • Massage chair
    • Tour or class about local culture
    • Neck massage
    • Facial treatments
    • Full-body massage
    • Swimming pool
    • Head massage
    • Spa lounge/Relaxation area
    • Back massage
    • Foot massage

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Piedra de Agua Palenque is 2.2 miles from the center of Palenque.

  • Room options at Piedra de Agua Palenque include:

    • Double
    • Quad
    • Suite
    • Single