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Next to a river in the jungle, Piedra de Agua Palenque is 1.9 mi from Palenque Archaeological Site. The property has 24-hour reception and offers an outdoor pool and hot tub, free Wi-Fi and free parking. All rooms have a terrace and the suites feature pool views. Each room comes with a fan, seating area and wardrobe. The private bathroom comes with free toiletries. Breakfast is available at Piedra de Agua Palenque and there is a bar. Restaurants can be found 0.6 mi away, offering Mexican and international cuisine, such as Italian. An airport shuttle service is available for an extra charge. Yaxchilan Archaeological Site and Agua Azul Waterfalls are around an hour’s drive away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
8.2
Comfort
8.1
Value for money
7.3
Location
8.8
Free WiFi
8.3
Low score for Palenque
Select topics to read reviews:

See what guests loved the most:

  • Kirk
    United States of America United States of America
    6 stars!!! Phenomenal location in the jungle! Cold ac, bautiful room, awesome pool, cant complement this place enough!
  • Jennifer
    Mexico Mexico
    Piedra de agua is in the jungle so the feeling is very authentic and great for the kids who felt it was an adventure.
  • Bonita
    United Kingdom United Kingdom
    Utterly charming spot with beautifully designed cabins, comfortable beds, spacious bathroom with lovely products and picturesque veranda with huge bath tub immersed in luscious tropical gardens.

Hotel area info

Amenities of Piedra de Agua Palenque

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • Inner courtyard view
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private pool
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Living Area
  • Sitting area
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Packed lunches
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Piedra de Agua Palenque takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Piedra de Agua Palenque accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Piedra de Agua Palenque of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Piedra de Agua Palenque

  • Check-in at Piedra de Agua Palenque is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Piedra de Agua Palenque include:

    • Double
    • Quad
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Piedra de Agua Palenque offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Spa/Wellness packages
    • Beauty services
    • Hand massage
    • Walking tours
    • Couples' massage
    • Spa facilities
    • Massage chair
    • Tour or class about local culture
    • Neck massage
    • Facial treatments
    • Full-body massage
    • Swimming pool
    • Head massage
    • Spa lounge/Relaxation area
    • Back massage
    • Foot massage

  • Guests staying at Piedra de Agua Palenque can enjoy a highly-rated breakfast during their stay (guest review score: 3.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Piedra de Agua Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Piedra de Agua Palenque is 2.2 miles from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.