Hotel Pueblo Amigo Hotel Plaza y Casino

Via Oriente Numero 9211 Zona Rio, 22010 Tijuana, Mexico – Excellent location – show map

Excellent location – rated 9.2/10! (score from 1598 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
1,598 reviews

the staff was great, made us feel very welcome. The maid/ cleaning person was really nice and helpful and always took great care of our room and the bellhop was very quick at getting us items if needed and help us understand the call buttons !! the front door gentlemen were really nice and recognized us after our first meeting, very accommodating ! the cooks are nice and they smile and make you feel they are glad you are there!

Dorinda United States of America

Front door staff Martin, Oscar JC and Balatzar . Thanks for all you do .Anytime I needed directions or any help you all where always there to answer. Everyone at the front desk thanks for all you do specially Robert . Restaurant food was really good ,loved the soup and the Octopus plate with vegetables.

Mptl United States of America

Great staff and food at the restaurant there. From there moment you walk in you feel welcomed from the front door to the front desk staff .Kudos to everything you do . Thanks for a wonderful stay.

Mptl United States of America

had a wonderful time beautiful place . will come back soon

Lugo United States of America

EVERYTHING!!! I had an amazing time at this place and the food was Mind Blowing Good…. Halibut Fish YUMMMMMMM!!

Roberto United States of America

says all rooms renovated but bathrooms need lots of love.

Claudia United States of America

Amazing food, and great staff super friendly. Clean and safe location

Erika United States of America

Staff was very friendly we're bilingual. Very courteous and professional. One of the best hotel I've stayed in Tijuana. Next to Pueblo amigo hotel my other best other hotel is quartz hotel. They

Albert United States of America

The room was the best 👌 We've stayed there before but never on that floor. The room was amazing! Room service was excellent.

Elizabeth United States of America

The hotel was clean & comfortable (for the most part). The staff was very friendly & courteous. The room was most spacious than anticipated, which was pleasant. I was originally hesitant about the parking situation, since I drove down, but the parking lot appeared full-time staffed by attendants/valet/security, which gave me a measure of peace of mind. The restaurant felt reasonably priced and the food was rather tasty.

Ian United States of America
8.9
Excellent
1,598 reviews
  • What guests loved the most:
  • “the staff was great, made us feel very welcome. The maid/ cleaning person was really nice and helpful and always took great care of our room and the bellhop was very quick at getting us items if...”
    Dorinda Dorinda United States of America United States of America
  • “Front door staff Martin, Oscar JC and Balatzar . Thanks for all you do .Anytime I needed directions or any help you all where always there to answer.”
    Mptl Mptl United States of America United States of America
  • “Great staff and food at the restaurant there. From there moment you walk in you feel welcomed from the front door to the front desk staff .Kudos to everything you do . Thanks for a wonderful stay.”
    Mptl Mptl United States of America United States of America
  • “had a wonderful time beautiful place . will come back soon”
    Lugo Lugo United States of America United States of America
  • “EVERYTHING!!! I had an amazing time at this place and the food was Mind Blowing Good…. Halibut Fish YUMMMMMMM!!”
    Roberto Roberto United States of America United States of America
  • “says all rooms renovated but bathrooms need lots of love.”
    Claudia Claudia United States of America United States of America
  • “Amazing food, and great staff super friendly. Clean and safe location”
    Erika Erika United States of America United States of America
  • “Staff was very friendly we're bilingual. Very courteous and professional. One of the best hotel I've stayed in Tijuana. Next to Pueblo amigo hotel my other best other hotel is quartz hotel.”
    Albert Albert United States of America United States of America
  • “The room was the best 👌 We've stayed there before but never on that floor. The room was amazing! Room service was excellent.”
    Elizabeth Elizabeth United States of America United States of America
  • “The hotel was clean & comfortable (for the most part). The staff was very friendly & courteous. The room was most spacious than anticipated, which was pleasant.”
    Ian Ian United States of America United States of America

Categories:

  • Staff 9.2
  • Facilities9.0
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.7
  • Location9.2
  • Free WiFi8.6
High score for Tijuana

You're eligible for a Genius discount at Pueblo Amigo Hotel Plaza y Casino! To save at this property, all you have to do is sign in.

This Baja California Peninsula hotel is within a 5-minute drive of the US/Mexican border. Guests at the hotel can play in the casino or relax in their cozy rooms.

Pueblo Amigo Hotel Plaza y Casino rooms include free Wi-Fi and a work desk. The rooms also include a private bathroom and air conditioning.

Pueblo Amigo Hotel Plaza y Casino features the El Patio Restaurant, which serves Traditional Mexican cuisine in a charming patio setting.

Pueblo Amigo Hotel Plaza y Casino is 3 miles from the Rodriguez Airport. The Pacific Ocean is within a 10-minute drive of the hotel.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Pueblo Amigo Hotel Plaza y Casino has been welcoming Booking.com guests since Nov 17, 2010

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Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1010 lists

Availability

When would you like to stay at Pueblo Amigo Hotel Plaza y Casino?

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Junior Suite
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
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Max adults: 4. Max children: 3
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Queen Suite
  • 2 queen beds
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Max adults: 2. Max children: 1
Suite
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
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Lock in a great price for your upcoming stay

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4 reasons to choose Pueblo Amigo Hotel Plaza y Casino

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 1,598 reviews
Read all reviews
Categories:
  • Staff 9.2
  • Facilities9.0
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.7
  • Location9.2
  • Free WiFi8.6
High score for Tijuana

Select topics to read reviews:

See what guests loved the most:

  • Dorinda United States of America

    “the staff was great, made us feel very welcome. The maid/ cleaning person was really nice and helpful and always took great care of our room and the bellhop was very quick at getting us items if needed and help us understand the call buttons !! the front door gentlemen were really nice and recognized us after our first meeting, very accommodating ! the cooks are nice and they smile and make you feel they are glad you are there!”

  • Mptl United States of America

    “Front door staff Martin, Oscar JC and Balatzar . Thanks for all you do .Anytime I needed directions or any help you all where always there to answer. Everyone at the front desk thanks for all you do specially Robert . Restaurant food was really good ,loved the soup and the Octopus plate with vegetables.”

  • Mptl United States of America

    “Great staff and food at the restaurant there. From there moment you walk in you feel welcomed from the front door to the front desk staff .Kudos to everything you do . Thanks for a wonderful stay.”

  • Lugo United States of America

    “had a wonderful time beautiful place . will come back soon”

  • Roberto United States of America

    “EVERYTHING!!! I had an amazing time at this place and the food was Mind Blowing Good…. Halibut Fish YUMMMMMMM!!”

  • Claudia United States of America

    “says all rooms renovated but bathrooms need lots of love.”

  • Erika United States of America

    “Amazing food, and great staff super friendly. Clean and safe location”

  • Albert United States of America

    “Staff was very friendly we're bilingual. Very courteous and professional. One of the best hotel I've stayed in Tijuana. Next to Pueblo amigo hotel my other best other hotel is quartz hotel. They”

  • Elizabeth United States of America

    “The room was the best 👌 We've stayed there before but never on that floor. The room was amazing! Room service was excellent.”

  • Ian United States of America

    “The hotel was clean & comfortable (for the most part). The staff was very friendly & courteous. The room was most spacious than anticipated, which was pleasant. I was originally hesitant about the parking situation, since I drove down, but the parking lot appeared full-time staffed by attendants/valet/security, which gave me a measure of peace of mind. The restaurant felt reasonably priced and the food was rather tasty.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Pueblo Amigo Hotel Plaza y Casino

Welcoming Booking.com guests since Nov 17, 2010

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • What time is check in

    Check in is at 3:00pm if you need an early check in it will be upon availability at you arrival. Best regards!

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    Asked about: Queen Suite with Two Queen Beds • Answered on October 21, 2019
  • Is there a mini fridge

    Good afternoon, we have a few at the front desk, you can ask for it at the check in and we send it to your room. Best regards!

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    Asked about: Junior Suite • Answered on December 3, 2019
  • Is the casino on-site where the hotel is

    Good afternoon, we have 3 areas of the casino inside the hotel building and 2 other areas right next to the hotel. Best regards!

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    Answered on October 26, 2019
  • What is the earliest time to check in? I need to be in the room by 10 AM thank you

    Buenos días, la hora de entrada establecida es las 3:00 pm., si usted llega mas temprano y tenemos la habitación disponible, con mucho gusto se la damos. Gracias por su preferencia.

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    Answered on December 28, 2020
  • Hola me puedes proveer in numero telefonico para comunicarme con ustedes por favor

    Buenas tardes, desafortunadamente por este medio no podemos proporcionarle este tipo de información, le pido visite nuestra pagina de internet donde podrá encontrar todos nuestros datos de contacto. Agradecemos su preferencia. Saludos!

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    Answered on November 4, 2020
  • Can I stay on a Monday night and pay/leave my car parked for the week while I fly out of the airport?

    Good morning yes, you can leave the car in our parking lot with a fee for the nights you're not staying at the hotel. Please let me know if you have any other doubt.

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    Answered on February 19, 2021
  • I'm trying to cancel and reschedule but I don't see someting to click-on

    Good morning, you have to contact booking directly to make any change on your reservation. Please let us know if you have any other doubt. Thank you for your preference!

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    Answered on January 30, 2021
  • is the casino bar open for the guests?

    Good morning, yes the casino is open.

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    Answered on February 26, 2021
  • Does the Double Room w/ Garden View have a DVD player?

    Good afternoon, we are really sorry but we do not have any DVD player in our property. Please let us know if you have any other doubt. Sincerely!

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    Asked about: Double Room with Garden View • Answered on January 5, 2021
  • Hello is the casino open?

    Good afternoon, yes the casino is open. Hope you can join us this weekend! Sincerely,

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    Answered on January 22, 2021
  • Is the casino open??

    Yes, the casino is open since 1st week of July.

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    Answered on July 28, 2020
  • Do you have a shuttle from Tijuana airport to the hotel? Is there a cost? Please advise. Muchas gracias

    Good afternoon, at the moment we just have available the service from the Hotel to the Airport and it is without any extra charge, subject to availability. Thank you for choosing our property to stay. Sincerely

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    Answered on October 30, 2020
  • Is the location safe?

    Good morning, it is safe and there is surveillance in the hotel and its surroundings. Have a great day and thanks for contacting us.

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    Answered on September 3, 2020
  • Is there a safe in the room?

    Good morning, Yes, we do have safe in all of our rooms. Thank you for your preference.

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    Answered on October 31, 2020
  • can you check in late between 9 and 10 pm?

    Good morning, yes you can it all depends on the availability.

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    Answered on March 23, 2021
  • Would i be able to check in at 8 am?

    The Check In it's at 15:00 hrs, an Early Check In would be subject to availability.

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    Answered on June 10, 2021
  • How much a night to leave my car when I go to the airport.??

    Dear Mr. Burgey we have sent you the information by message. Please let us know if yu have any other doubt. Sincerely

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    Answered on March 8, 2021
  • can you guys let me know when theres a cancellation for the dates of august 20th - 23rd for 2 adults?

    Good afternoon, we recommend you to keep constantly in touch with the hotel to check availability. We really appreciate your preference. Sincerely

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    Answered on December 1, 2020
  • Exchange checks

    Good afternoon, we only take as payment method cash (in dollars or mexican pesos), credit and debit card. Best regards!

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    Answered on October 26, 2019
  • Are there smoking rooms available?

    Good afternoon, please know that all of our rooms are smoke free. Let us know if you have any other questions. Sincerely,

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    Asked about: Standard King Room • Answered on November 18, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Tijuana Cultural Center
    0.6 miles
  • San Diego Factory Outlet Center
    0.7 miles
  • El Popo Market
    0.7 miles
  • Las Americas Premium Outlets
    0.7 miles
  • San Diego Regional Chamber of Commerce
    0.8 miles
  • Old Jai Alai Palace Forum
    0.8 miles
  • Estadio Caliente
    2.9 miles
  • Bullring by the Sea
    5.5 miles
  • Otay Ranch Town Center
    6.5 miles
  • Chula Vista Bay Front Park
    7.3 miles
Top attractions
  • Coronado Beach
    10.5 miles
Beaches in the Neighborhood
  • Playas de Tijuana
    6 miles
Closest Airports
  • Tijuana International Airport
    3.3 miles
  • San Diego International Airport
    16.8 miles
  • McClellan-Palomar Airport
    43.3 miles
How to get to Pueblo Amigo Hotel Plaza y Casino from Tijuana International Airport
    Private shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Pueblo Amigo Hotel Plaza y Casino

Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
  • Garden
Activities
  • Nightclub/DJ
  • Game room
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
  • Secure parking
Front Desk Services
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shuttle service (free)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Pueblo Amigo Hotel Plaza y Casino takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 2000 is required on arrival. That's about 95.76USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.