• Sea view
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping

Experience world-class service at Hyatt Zilara Riviera Maya Adults Only All-Inclusive

Newly renovated, adults-only Hyatt Zilara Riviera May is located in the secluded region of Riviera Maya, surrounded by lush mangroves, with easy access to the Cancun International Airport and only six miles from Playa del Carmen. This luxurious 291-Suite resort breathes romance, resembling a modern hacienda, sitting along a stretch of pure white sand beach. Combining beautiful architecture with impeccable service and lavish accommodations, this all-inclusive resort is a vacation paradise like no other.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
8.7
Free WiFi
9.3
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Izzy
    United Kingdom United Kingdom
    We loved the hotel and all the facilities. The room was lovely and the bed was super comfy! All the food was delicious and the cocktails were freshly made by the bar staff. The staff were very welcoming and would definitely stay again!
  • Ash
    Australia Australia
    Quality food and beverage. Clean and happy environment. Great gym! Staff so helpful and overall service excellent.
  • Ash
    Australia Australia
    Food selection and quality of menu. Staff service. Rooms were very good value.

Property surroundings

Restaurants
4 restaurants on site

  • Capri Grille
    • Cuisine
      Italian
    • Open for
      Dinner
  • Tempest
    • Cuisine
      Sushi
    • Open for
      Dinner
  • El Comedor
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
  • Lola Beach Restaurant & Bar
    • Cuisine
      Caribbean • Latin American
    • Open for
      Lunch • Dinner

Resort facilities of Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Socket near the bed
Activities
  • Bingo
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sport facilities on site
  • Entertainment staff
  • Cycling
  • Darts
  • Karaoke
  • Table tennis
  • Billiards
  • Tennis court
Living Area
  • Sofa
  • Desk
Media & Technology
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Laptop safe
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Hyatt Zilara Riviera Maya Adults Only All-Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hyatt Zilara Riviera Maya Adults Only All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

FAQs about Hyatt Zilara Riviera Maya Adults Only All-Inclusive

  • Guests staying at Hyatt Zilara Riviera Maya Adults Only All-Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hyatt Zilara Riviera Maya Adults Only All-Inclusive is from 15:00, and check-out is until 12:00.

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive is 5.6 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hyatt Zilara Riviera Maya Adults Only All-Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Billiards
    • Table tennis
    • Tennis court
    • Karaoke
    • Darts
    • Evening entertainment
    • Beachfront
    • Spa facilities
    • Themed dinner nights
    • Tennis equipment
    • Personal trainer
    • Entertainment staff
    • Live music/performance
    • Beauty Services
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Bingo
    • Yoga classes
    • Bike tours
    • Steam room
    • Tour or class about local culture
    • Fitness
    • Water sport facilities on site
    • Spa/wellness packages
    • Beach
    • Fitness classes
    • Live sport events (broadcast)
    • Swimming Pool

  • Room options at Hyatt Zilara Riviera Maya Adults Only All-Inclusive include:

    • Double
    • Quadruple
    • Suite

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive has 4 restaurants:

    • El Comedor
    • Lola Beach Restaurant & Bar
    • Capri Grille
    • Tempest