Swimming Pool
Free WiFi
Air conditioning
24-hour front desk
Non-smoking rooms
Safety deposit box

Experience world-class service at Grand Hotel Cancun - Managed by Kempinski

This Grand Hotel Cancun - Managed by Kempinski features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The centre of Cancun is 11.2 miles away.

Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach.

The Grand Hotel Cancun - Managed by Kempinski elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer.

Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge.

Just 20-minutes from Cancun International Airport, the Grand Hotel Cancun - Managed by Kempinski can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 miles away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Grand Hotel Cancun - Managed by Kempinski has been welcoming guests since 23 Sept 2011.
Hotel chain/brand: Kempinski

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking available on-site


Tennis court

Fitness centre

Spa and wellness centre


Select dates to see this property's availability and prices

Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches
  • Playa Ballenas

    8.5 Very good beach
    150 yards from property
  • Playa Marlin

    8.7 Fabulous beach
    950 yards from property
  • San Miguelito Beach

    8.4 Very good beach
    1,100 yards from property
  • El Rey Beach

    8.5 Very good beach
    1 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is this is an all inclusive resort?
    Hello, we are not an all inclusive resort. We work under European plan.
    Answered on 25 August 2020
  • what does club level include
    The Club Level is located on the 8th and 9th floors of the resort. With continuous culinary offerings throughout the day, in breakfast, light snacks, ..
    Answered on 19 November 2020
  • Do you have connecting rooms if not, do the hotel have rooms were five people can be in the same room or a suite.
    We have connecting rooms. However, on high seasons we get fully committed, we suggest to verify with the hotel the dates in order to verify availability
    Answered on 26 December 2020
  • Under these Covid times: do you have outdoor dinning options ( other than beach chair service)?
    Yes, we do. Our restaurant Casitas is an excellent option.
    Answered on 3 March 2021
  • What are the meal package options and is there a cost for transportation to/from airport to hotel? Is so, how much?
    The Transportation service is $150USD round trip and the meal package is called Endless Flavors and includes the 3 meals of the day.
    Answered on 5 February 2022
  • Still looking?
Property surroundings *
6 restaurants on site


    Cuisine: Mediterranean, Seafood

    Open for: Dinner

    The Club Grill

    Cuisine: International

    Open for: Dinner


    Cuisine: American, Seafood, Steakhouse

    Open for: Dinner

    El Café Mexicano

    Cuisine: Mexican

    Open for: Breakfast, Lunch


    Cuisine: Seafood, Sushi

    Open for: Dinner, Cocktail hour

    The Caribe Bar and Grill

    Cuisine: American

    Open for: Breakfast, Lunch, Dinner

Resort facilities of Grand Hotel Cancun - Managed by Kempinski
  • Bath
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
  • Bicycle rental
  • Beach
  • Kids' club Additional charge
  • Children's playground
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in public areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs USD 20.0 per day.
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
  • Shuttle service Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
    Pool 1 - outdoor Free!
  • Open all year
  • Heated pool
  • Pool with view
  • Shallow end
  • Pool 2 - outdoor Free!
  • Open all year
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Grand Hotel Cancun - Managed by Kempinski takes special requests - add in the next step!


From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in


Until 12:00 hours


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Grand Hotel Cancun - Managed by Kempinski accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Resort fee includes the following:
-Mexican welcome drink
-Premium high-speed WiFi in guest rooms and public areas
-Daily shuttle service to La Isla Shopping Village
-Use of tennis courts and rackets (1 hr)
-Beach toys for kids
-Heart of House experience that includes drink and canapé
-Overnight valet parking
-Farewell gift

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hotel Cancun - Managed by Kempinski

  • From the nearest airport, you can get to Grand Hotel Cancun - Managed by Kempinski by:

    • Car 25min

  • The prices at Grand Hotel Cancun - Managed by Kempinski may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Grand Hotel Cancun - Managed by Kempinski is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 150 yards from Grand Hotel Cancun - Managed by Kempinski.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Cancun - Managed by Kempinski on this page.

  • Grand Hotel Cancun - Managed by Kempinski has 6 restaurants:

    • The Club Grill
    • D-Lounge
    • El Café Mexicano
    • The Caribe Bar and Grill
    • Fantino
    • Casitas

  • Guests staying at Grand Hotel Cancun - Managed by Kempinski can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Grand Hotel Cancun - Managed by Kempinski is 6.2 miles from the centre of Cancún.

  • Grand Hotel Cancun - Managed by Kempinski offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Children's playground
    • Tennis court
    • Kids' club
    • Beachfront
    • Swimming Pool
    • Bicycle rental
    • Beach
    • Private beach area

  • Room options at Grand Hotel Cancun - Managed by Kempinski include:

    • Suite
    • Double
    • Triple