You might be eligible for a Genius discount at Kempinski Hotel Cancun. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Kempinski Hotel Cancun

This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The centre of Cancun is 18 km away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 2 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.2
Location
9.3
Free WiFi
9.5
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • Xueyin
    China China
    The private beach at the hotel is very pretty. The room is very clean and well decorated. I love the house made coffee!
  • Ran
    United Kingdom United Kingdom
    What I expected from a 5-star hotel. Excellent service from start to finish. Rooms were spacious and well equipped. There is direct access to the beach. All staff were friendly and helpful. Live music in the evenings was a nice touch.
  • Anca
    Romania Romania
    Good location, close to the center—if it can be called a center—since the hotel area is a long stretch with malls, restaurants, and other amenities spread across different areas. However, the hotel is in a good spot, right on the beach with...
  • Robin
    United Kingdom United Kingdom
    This is one of the best hotels I have ever stayed at (and I am a hotel professional). The breakfast was the best I have ever experienced anywhere, and the staff were all just wonderful. A special shout out to Mayanin, a waitress who works the pool.
  • Khalid
    United Kingdom United Kingdom
    Huge room with all requited amenities - facilities in hotel are great - Great breakfast available in hotel - Very helpful staff
  • Antoine
    United Kingdom United Kingdom
    Polite Staff, Good Service In-house restaurant Fantino's excellent Location Beautiful Beach Nice variety breakfast (although options only changed on Sunday...)
  • Wesly
    Spain Spain
    From the moment we arrived at the airport and were greeted by the concierge staff, picked up and driven to the Hotel and then booked in the friendliness, politeness and professionalism was outstanding. An amazing service from start to finish...
  • Yoram
    United States United States
    The personal individualized attention of the hotel staff to each guest. We also received amazing guidance from Christian for guided tours in the region - we thank him deeply! Finally, the staff and hotel are superb! Muchas gracias and...
  • Anupriya
    United States United States
    The view from the hotel balcony was spectacular. We loved the breakfast and the beautiful beach access. I would love to stay at this hotel again.
  • Qureshiim
    United Kingdom United Kingdom
    Great facility. Staff are very friendly and helpful. Relaxing stay.

Property surroundings

Restaurants
6 restaurants on site

  • Fantino
    • Cuisine
      Mediterranean • Seafood
    • Open for
      Dinner
    • Ambiance
      Traditional • Romantic
  • The Club Grill
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Casitas
    • Cuisine
      American • Seafood • Steakhouse
    • Open for
      Dinner
    • Ambiance
      Romantic
  • El Café Mexicano
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
  • D-Lounge
    • Cuisine
      Seafood • Sushi
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern
  • The Caribe Bar and Grill
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Resort facilities of Kempinski Hotel Cancun
Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Private parking
  • 6 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Bath

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Activities

  • Bicycle rental
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Temporary art galleries
  • Beach
  • Tennis equipment
  • Kids' club
    Additional charge
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs US$20 per day.

  • Valet parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Kempinski Hotel Cancun takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Resort fee includes the following:

-Mexican welcome drink

-Premium high-speed WiFi in guest rooms and public areas

-Use of tennis courts and rackets (1 hr)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Kempinski Hotel Cancun

  • Kempinski Hotel Cancun is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Kempinski Hotel Cancun include:

    • Suite
    • Triple
    • Double

  • Guests staying at Kempinski Hotel Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kempinski Hotel Cancun has 6 restaurants:

    • Fantino
    • The Caribe Bar and Grill
    • El Café Mexicano
    • The Club Grill
    • Casitas
    • D-Lounge

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Kempinski Hotel Cancun on this page.

  • The prices at Kempinski Hotel Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Kempinski Hotel Cancun is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 150 yards from Kempinski Hotel Cancun. All distances are measured in straight lines. Actual travel distances may vary.

  • Kempinski Hotel Cancun offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Children's playground
    • Tennis court
    • Golf course (within 3 km)
    • Solarium
    • Kids' club
    • Beachfront
    • Head massage
    • Tour or class about local culture
    • Private beach area
    • Personal trainer
    • Full body massage
    • Live music/performance
    • Spa/wellness packages
    • Fitness/spa locker rooms
    • Fitness classes
    • Spa facilities
    • Foot massage
    • Temporary art galleries
    • Hand massage
    • Cooking class
    • Neck massage
    • Tennis equipment
    • Yoga classes
    • Steam room
    • Couples massage
    • Beach
    • Fitness
    • Swimming Pool
    • Spa lounge/relaxation area
    • Bicycle rental
    • Back massage