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Experience world-class service at The Royal Cancun - All Suites Resort

The Royal Cancun® All Suites Resort is nestled on a sheltered beach on the north shore of the Cancun Hotel Zone with breathtaking views of the bay and Isla Mujeres. Free high speed WiFi is available throughout. All rooms have kitchens fitted with a fridge, cooker, dishwasher, microwave, coffee maker and toaster. A living area with a pull-down Murphy bed, a dining area and a private open-air terrace for sunbathing and open-air dining are offered. Suite amenities include central air-conditioning, TVs, DVD players, telephone, in-room safe, hair dryer. All the suites are Non-Smoking. The resort offers two free-form pools, tennis courts, gym, beach massage service, a mini market, bicycles, sailboats, travel agency, car rental and an activities program for children and adults. Enjoy La Palapa beachfront restaurant, The Italian Trattoria and Sports Bar, pool bars, express take-out food counter pizza delivery and room service. A complimentary guest shuttle bus between other Cancun Royal Resorts is available. The resort purifies its own water. All reservations include two complimentary tickets for the Cancun Mayan Museum. Transportation not included. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package or the European plan. There is a golf program with discounted rates at several local courses and guests can sign up for the weekly Royal Resorts golf tournament.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
and
1 double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.4
Location
8.7
Free WiFi
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Debra
    United States United States
    This is a terrific resort for a family! The staff is exceptional.
  • Den
    China China
    The room was really spacious. The beach facilities were good, paddling, snorkel and kayaking. It was possible to use USB charger.
  • Ramón
    Taiwan Taiwan
    Very nice staff, affordable and great all-inclusive service, great sea view, lots of activities

Property surroundings

Restaurants
3 restaurants on site

  • La Palapa Restaurant
    • Cuisine
      American • Mexican • Seafood • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
  • The Italian Trattoria
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • The Italian Trattoria Sports Bar
    • Cuisine
      Italian
    • Open for
      Cocktail hour
    • Ambiance
      Modern

Resort facilities of The Royal Cancun - All Suites Resort
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Activities
  • Bicycle rental
  • Beach
  • Tennis equipment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Diving
    Additional charge
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • CD player
  • DVD player
  • Radio
  • Telephone
Food & Drink
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Laundry
      Additional charge
    Business facilities
    • Business centre
    Safety & security
    • Safety deposit box
    General
    • Minimarket on site
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Car hire
    • Laptop safe
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Fitness
    • Massage
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    The Royal Cancun - All Suites Resort takes special requests - add in the next step!

    Check-in

    From 16:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of USD 500 is required on arrival. That's about GBP 401. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 25

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted The Royal Cancun - All Suites Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.

    Please note that for guests’ stays crossing a Saturday night a room move might be required. Should this be the case, our management team will assist our guests in order to make this an uneventful process.

    At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

    Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.

    The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

    Early departure policy: No refunds will be given for any cancellation or modification made after check-in.

    Extra beds are not available.

    European Plan (Room Only) features:

    - Accommodation;

    - Free High Speed Wi-Fi;

    - Meals are not included;

    - Bathroom Amenities: Shampoo and soap;

    - Maid service is provided every day except on Sundays and legal Mexican holidays.

    All-Inclusive features:

    - Accommodation, dining, beverages, snacks, soft drinks and selected alcoholic beverages, 24-hour room service;

    - Daily Maid Service;

    - Access to kid’s club (4-12 years), gym, access to the Fitness Center, taxes, tips and more;

    - Free High Speed Wi-Fi;

    - Not included in the All-inclusive rate: Premium food and beverages, food to-go and pizza delivery, spa and beauty treatments, tours, car rental, shopping, airport transportation, arts and crafts workshops and guest laundry.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of US$500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about The Royal Cancun - All Suites Resort

    • The Royal Cancun - All Suites Resort is 3.1 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at The Royal Cancun - All Suites Resort is from 16:00, and check-out is until 11:00.

    • The Royal Cancun - All Suites Resort has 3 restaurants:

      • The Italian Trattoria Sports Bar
      • La Palapa Restaurant
      • The Italian Trattoria

    • The prices at The Royal Cancun - All Suites Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The nearest beach is just 1,000 yards from The Royal Cancun - All Suites Resort. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, The Royal Cancun - All Suites Resort is popular with guests booking family stays.

    • Room options at The Royal Cancun - All Suites Resort include:

      • Suite
      • Villa

    • The Royal Cancun - All Suites Resort offers the following activities / services (charges may apply):

      • Fitness centre
      • Massage
      • Children's playground
      • Snorkelling
      • Diving
      • Tennis court
      • Golf course (within 3 km)
      • Beachfront
      • Kids' club
      • Fitness
      • Water sport facilities on site
      • Tennis equipment
      • Beach
      • Entertainment staff
      • Swimming Pool
      • Bicycle rental

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.