Experience world-class service at Hyatt Zilara Cancun - All Inclusive - Adults Only

Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness centre, private beach area and various dining options. The Hyatt Zilara Cancun is the perfect place for an unforgettable stay. With an array of activities offered, guests can enjoy wine tasting and craft-making classes, among other things. Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available. There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.5

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

FREE parking!

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.5
Free WiFi
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Manétou
    United Kingdom United Kingdom
    The view from the bedrooms is fantastic. The way the staff greets people is so warm and they’re really attentive to people’s needs. The food was actually excellent in all the restaurants. I had a blast with the activities.
  • Joumana
    Australia Australia
    This resort was amazing from the moment we walked in! We felt the love from all the staff from reception to the events and in particular David from the pool area! He went above and beyond for all our needs! This daily activities and the...
  • E
    Eduardo
    Switzerland Switzerland
    Beautiful room ( the propriety has only full ocean views rooms ) , all inclusive , several restaurants. The staff is amazingly attentive and kind , in particular I want to mention Jesus ( one of the restaurant waiter ) and the sommelier Juan

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      International

Resort facilities of Hyatt Zilara Cancun - All Inclusive - Adults Only
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Restaurant
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
Kitchen
  • Refrigerator
Activities
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Darts
  • Table tennis
  • Billiards
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Safety deposit box
General
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Chapel/shrine
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
Wellness
  • Personal trainer
  • Yoga classes
  • Fitness
  • Spa facilities
  • Beauty Services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Resort does not issue refunds for no-shows or early departures.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only

  • Check-in at Hyatt Zilara Cancun - All Inclusive - Adults Only is from 15:00, and check-out is until 12:00.

  • The prices at Hyatt Zilara Cancun - All Inclusive - Adults Only may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only on this page.

  • Hyatt Zilara Cancun - All Inclusive - Adults Only offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Darts
    • Golf course (within 3 km)
    • Evening entertainment
    • Spa facilities
    • Beauty Services
    • Swimming Pool
    • Personal trainer
    • Yoga classes
    • Live music/performance
    • Private beach area
    • Themed dinner nights
    • Entertainment staff
    • Beach
    • Fitness
    • Tour or class about local culture
    • Live sport events (broadcast)
    • Aerobics

  • Hyatt Zilara Cancun - All Inclusive - Adults Only is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hyatt Zilara Cancun - All Inclusive - Adults Only has 1 restaurant:

    • Restaurant

  • Room options at Hyatt Zilara Cancun - All Inclusive - Adults Only include:

    • Suite