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About this property

Comfortable Accommodations: Citadines Connect Georgetown Penang in Penang offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a balcony with inner courtyard views. Dining Experience: The modern restaurant serves Malaysian cuisine with a buffet breakfast, brunch, lunch, and dinner. Guests can enjoy halal meals in a welcoming ambiance. Leisure Facilities: The hotel features a fitness center, year-round outdoor swimming pool, and free WiFi. Additional amenities include a elevator, 24-hour front desk, and paid private parking. Prime Location: Located 8.7 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (1.2 mi), Penang Times Square (6-minute walk), and Wonderfood Museum (1.2 mi). Guests appreciate the nearby shops and comfortable beds.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

    • Located in the best-rated area in George Town, this hotel has an excellent location score of 9.1

    • Breakfast Info

    • Halal, Asian, Buffet

    • Private parking available


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Availability

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Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
2 twin beds
2 queen beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Gulam
    India India
    Right in the heart of the city and still very peaceful inside.
  • Luca
    Italy Italy
    Great location, walking distance to many places in George Town. Cordial staff, very welcoming hotel in a great building. The toilet amenities were replenished daily. Comforting bed and very obscuring curtains. The bathroom and room were very...
  • Noel
    Singapore Singapore
    Central location. Staff were very helpful, pleasant and courteous, contributing to an enjoyable stay. Air conditioning in the room was sufficient for the heat. Ample rest area in the lobby.
  • Sagittdvil
    Japan Japan
    Interior overall acceptable. Additional point for 24hrs unlimited Tea coffee serve at lobby. Purifier water dispenser for refill at every floor.
  • Mark
    United States United States
    We like the location, room service, hotel facilities including pool, good breakfast.
  • Daniel
    Argentina Argentina
    Everything. The room was great, the bed was super comfortable, the staff was super nice and helpful, the breakfast was very good, the lobby was cool as well.
  • Heidi
    Australia Australia
    Love this place, been a few times and will keep coming back as my regular place to stay in Georgetown.
  • Heidi
    Australia Australia
    Great location close to a few restaurants, food courts and a mall. Has all the things you need for a stay, and close to other Georgetown attractions to make it accessible.
  • Steven
    Singapore Singapore
    The location is good. The hotel is near many eating places as well as shopping malls. The interior is tastefully renovated and decorated.
  • Jessie
    Singapore Singapore
    The check-in process had a minor hiccup due to some confusion over which block (A or B) our rooms were located in. It would be better if all occupants could be registered and issued key cards accordingly. We were only given one key card per room,...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      Malaysian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal

House rules

Citadines Connect Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £35. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Citadines Connect Georgetown Penang