Cititel Penang
- Swimming pool
- Free Wifi
- Free parking
- Air conditioning
- 24-hour front desk
- Key card access
- Non-smoking rooms
- Safe
- Baggage storage
- Elevator
About this property
Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage. It features an indoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to the vibrant Chinatown. Fort Cornwallis and Wonderfood Museum are 1.2 mi from CItitel Penang while Clan Jetties of Penang and Gurney Drive are 1.9 mi away. Batu Ferringhi Beach is 9.7 mi from the property. Penang International Airport is 11 mi away. Air-conditioned rooms open up to views of the city and are fitted with a flat-screen TV and a desk. The private bathroom includes shower facilities. Other facilities at the property include a karaoke room and a mini-mart. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and luggage storage. Guests can explore the surrounding area for a variety of shopping and dining options. A range of local, Thai and international specialties can be enjoyed at the hotel’s 24-hour Main Street Café. Open for lunch and dinner, Zhonghua Gourmet and Kirishima Restaurant serve Chinese and Japanese dishes respectively.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Free parking
- Non-smoking rooms
- Restaurant
- Room service
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Mohd
Malaysia“Had a wonderful stay at Hotel Cititel Penang! The location is perfect—right in the heart of George Town, making it easy to explore local attractions, street food, and cultural spots. The staff were warm and attentive, always ready to assist with a...” - Frank
United States“Absolutely the best staff at the reception and housekeeper. Very comfortable bed. Great location. I would stay here again.” - Melissa Malaysia“Location & Parking The hotel is located in a very convenient area. Shops, eateries, and Gurney Drive are all very close by. Check-in and parking were hassle-free. Room The room offered a nice beach view. It was comfortable and...”
- Teow
Singapore“Very friendly staff ,very humble GM Mr amir ,very polite and helpful especially miss Susana” 
Kamtak United States“The location of the hotel is excellent to most travelling places. Staff is very helpful. Room is clean and tidy.”
Mohammed
Oman“The staff are super friendly special thanks to Bani and Suzanna.”- Nages Malaysia“everything is ok include breakfast. Not much varities of dishes but it is ok.”
- David
Thailand“Very central location. Friendly helpful staff. Beds are very comfortable and the rooms are nicely organized. I especially appreciate the iron and ironing board in each room! The amenities in the bathroom are good. There is no need to bring...” 
Kimberly United States“I loved the cleanliness and the location. I also loved the hospitality during breakfast.”- Rebecca United States“Good location, friendly and helpful staff. Walking distance to many attractions & eateries in Georgetown. Definitely will return again !!”
Hotel area info
Restaurants
- Restaurant #1
No additional info available
Amenities of Cititel Penang
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Free parking
- Non-smoking rooms
- Restaurant
- Room service
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Bidet
- Hairdryer
- Shower
Activities
- Karaoke
Media & Technology
- Satellite channels
Food & Drink
- Bar
- Restaurant
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
Services
- Baggage storage
- Tour desk
- Dry cleaning
- Laundry
- Babysitting/Child services
- 24-hour front desk
- Meeting/Banquet facilities
- Room service
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Convenience store on site
- Designated smoking area
- Air conditioning
- Elevator
- Fan
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
Indoor swimming poolFree!
Spa
- Hot tub/Jacuzzi
Languages Spoken
- English
- Japanese
- Malay
- Chinese
House rules
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cititel Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
