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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Elegant Accommodations: DeLuma-Urban Suites in Jelutong offers a rooftop swimming pool, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy the open-air bath. Free WiFi is available throughout the property. Comfortable Amenities: Each apartment features air-conditioning, a kitchenette, washing machine, and a private bathroom. Additional amenities include a dining area, work desk, and a games room. Free on-site private parking is provided. Prime Location: Located 6.8 mi from Penang International Airport, the property is close to attractions such as 1st Avenue Penang and Penang Times Square, both 2.5 mi away. Guests appreciate the room cleanliness, comfort, and scenic views.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Free Private Parking Available On Site


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Living room
2 sofa beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
2 twin beds
Living room
2 sofa beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ps
    Malaysia Malaysia
    easy, there are many lifts, from carpark to lobby back to residence. no need to change lift.
  • Hafizah
    Malaysia Malaysia
    we like almost everything about the stay,from the staff, information is clear,the place is nice, clean and comfortable.communication is very easy with the staff,they all very responsive, helpful and very fond. thank you,happy to come again
  • Kelly
    United Kingdom United Kingdom
    The apartment is spacious, clean and very well-equipped. The infinity pool and gym are also amazing. The apartment is conveniently located and easy to get taxis. Highly recommended for those who want a home away from home when in Penang!
  • Kritiyanee
    Thailand Thailand
    I love everything here so comfortable and staff always asked me almost everyday that I need anything and how I’m I doing.
  • Sugilan
    Malaysia Malaysia
    The house was very clean and comfortable, will definitely recommend and good value for money.
  • Shaw
    India India
    The location and the appartment was beautiful and well maintained. The outside view was amazing. It gives the feel that we can spend time in apartment. ☺️
  • Nadia
    Malaysia Malaysia
    The apartment was spacious, beautifully decorated, and very clean. The location was convenient. The host was responsive and helpful throughout the stay.
  • Chin
    Malaysia Malaysia
    The cleanliness of the room is definitely a 5 star
  • Kannagi
    Malaysia Malaysia
    All good...house is nice and clean. Facilities s.pool,steam & sauna good. Owner very easy to communicate and fast respon. Thank you Urban suite De luma😘
  • Nkp
    Malaysia Malaysia
    I like the PDF check in manual and restaurant recommendations by the staff. As a traveller first time come to Penang, it really means a lot.

Managed by Esther Lee

Company review score: 9Based on 930 reviews from 11 properties
11 managed properties

Company info

My name is Esther and I was born and raised in this small town called Bukit Mertajam in the state of Pulau Pinang (Mainland), in Malaysia.

Property info

Urban Suites comprises two 42-storey towers, featuring 596 units of commercial suites. Everything about Urban Suites, from its linear shapes, stunning architecture, stylish design and resplendent facilities will captivate its owners and astound the public.

Neighborhood info

4.1 km from 1st Avenue Penang, Urban Suites - Penang is a recently renovated property set in Jelutong and offers air-conditioned rooms with free WiFi and private parking. With sea views, this accommodation features a patio and a swimming pool. Guests can use the sauna and the hot tub, or enjoy garden views. The apartment provides guests with a terrace, mountain views, a seating area, projector, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with walk-in shower and a hair dryer. At the apartment complex, all units are allergy-free and soundproof. At the apartment complex, the units include bed linen and towels. Guests can also relax in the garden. Penang Times Square is 4.3 km from the apartment, while Rainbow Skywalk at Komtar is 4.7 km from the property. The nearest airport is Penang International Airport, 12 km from Urban Suites - Penang. Distance in property description is calculated using © OpenStreetMap

Languages Spoken

English,Malay,Chinese

Area info

House rules

DeLuma-Urban Suites takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 300 is required on arrival. That's about $71. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform DeLuma-Urban Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about DeLuma-Urban Suites