About this property

Featuring outdoor pools, a mini waterpark, two slides and a whirlpool in landscaped grounds, Shangri-La Golden Sands, Penang is a four-star property in the center of Batu Ferringi Beach. Free WiFi is available throughout the property. All rooms come with DVD players, a flat-screen TVs and a pillow menu. Guest can enjoy the views of tropical greenery or the ocean at seating areas located by over-sized windows. The property offers an adventure zone and a family entertainment center. Active workouts can be enjoyed at the tennis courts and the well-equipped fitness center. Overlooking the tropical garden, international buffet spreads are available at café. Within walking distance of Batu Ferringi’s night market, Shangri-La Golden Sands, Penang is a 20-minute drive from central Georgetown and about 12 mi from Penang International Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Game room


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Lauryl
    Australia Australia
    The pools were fantastic, just the right temperature to walk in and out without being too cold at any point, and cool enough to be refreshing. Our six year old grandson loved the water slides and the tipping bucket in the kids area. The buffet...
  • Moahmmad
    Saudi Arabia Saudi Arabia
    Location and staff especial thanks to Mr Othman from reception. Also the breakfast has many choices and thanks also to staff who’s were very helpful .
  • Reem
    Saudi Arabia Saudi Arabia
    The location is on a nice beach and close to the night market. The pools are lovely and suitable for kids. The breakfast had a large variety with a lot of seating areas (no need to wait in line) The staff are very kind and attentive. My kids...
  • Ivyanne
    Malaysia Malaysia
    Breakfast is nice and variety type. restaurant is spaces enough. Room is clean and big. But some noise can be heard. The pool is nice and safe guard duty well.
  • Kiran
    Malaysia Malaysia
    Everything was above our expectation, we will be coming again in the future. Our child enjoyed the swimming pool and kids area.
  • Natalie
    Australia Australia
    This hotel is in an excellent location. The free shuttle service to Georgetown daily is very convenient. There are many pools and therefore it was not crowded.
  • Nurul
    Malaysia Malaysia
    The staffs so friendly and helpful..the pool is so awesome..kid so happy..the buffet breakfast also variety and tasty..
  • Carmen
    Romania Romania
    The breakfast is great, many dishes for all kind of preferences.
  • Nader
    Iran Iran
    It has a nice location with good facilities, next to the Batu Ferringi beach of Penang
  • Adel
    Saudi Arabia Saudi Arabia
    No beach. It's only 5 meter between property and the sea. There were ant in the room coming out between door and wall. Swimming pool is full of people.

Area info

Restaurants

2 Restaurants On Site
  • Sigi’s Bar & Grill on the Beach
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner • Cocktail hour
  • Garden Cafe
    • Open for
      Breakfast • Dinner

Resort facilities at Shangri-La Golden Sands, Penang

Great facilities! Review score, 8.6

Most popular amenities

  • 3 swimming pools
  • Beachfront
  • Free Wifi
  • Free parking
  • 2 restaurants
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Beachfront
  • Garden

Kitchen

  • Electric kettle

Activities

  • Themed dinners
    Additional charge
  • Beach
  • Playground
  • Game room
  • Tennis court
    Additional charge

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

3 swimming pools

Pool 1 – outdoor (kids)

  • Open all year
  • Suitable for kids

Pool 2 – outdoor

  • Open all year
  • Adults only

Pool 3 – outdoor

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Fitness center

Languages Spoken

  • English
  • Indonesian
  • Japanese
  • Malay
  • Chinese

House rules

Shangri-La Golden Sands, Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 165 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 165 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that the shuttle to Georgetown is unavailable until further notice.

A tourist tax of MYR 10 per room per night is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempt.

Children aged 7 to 11 will enjoy 50% discount for breakfast buffet.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Golden Sands, Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Shangri-La Golden Sands, Penang