JEN Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La
- Kitchen
- City view
- Swimming pool
- Washing machine
- Free Wifi
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 11 mi away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Parking on site
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
Guest reviews
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Guests who stayed here loved
- Prailida
Thailand“Hospitality of club house staffs were outstanding. View from high floor room. Clean and modern room. Various choices of breakfast.” - Rakesh
India“Amazing facilities located centrally in Georgetown close to prime eateries, shops etc.” - Miha
Slovenia“Pretty much everything. The staff was extremely helpful. The room was clean, and the breakfast tasty.” - Sergey
United States“Very professional personnel at the reception. Paying up for club level room is worth it because of the opportunity to enjoy breakfast in piece and quiet and the daily offering of evening drinks and light food. Rooms are relatively comfortable.” - Elena
Hong Kong“We booked the family room with lounge access and it was the best idea. They offered food and drinks every evening in a quiet atmosphere. Also having breakfast there was better that downstairs because it was quiet and there wasn’t waiting line for...” - Michelle United States“Great new and modern hotel in Georgetown. The rooms were spacious and clean, and the beds were very comfortable. Good shower, good air-con, and good WiFi …. all very important! The staff were really kind and friendly. It was nice having a...”
- Leong
Singapore“Staff were top notch as usual and made check in a breeze for my whole family. Facilities were great, staff were helpful throughout getting us extra water when we needed it. Fantastic as usual.” - Agnes Singapore“very convenient (shopping mall beside hotel, walkable food restaurants around). Room space quite big.”
- Wanna Thailand“Location quite good. Nearly 1st avenue. The room was clean. There are a lot of elevators.”
- Mei
Canada“Location, near to malls, bus station and street food.”
Hotel area info
Restaurants
- Cafe Jen
- CuisineMalaysian • Local
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal • Vegetarian
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Elevator access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarets, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable to all foreign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.
Please inform JEN Penang Georgetown by Shangri-La of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
