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About this property

Comfortable Accommodations: Shahzan Hotel Kuantan, Trademark Collection by Wyndham in Kuantan offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, electric kettle, and free toiletries. Dining Experience: The family-friendly restaurant serves halal Malaysian, local, and international cuisines for brunch, lunch, and dinner. Guests can enjoy traditional and modern ambiances. Leisure Facilities: The hotel features a year-round outdoor swimming pool, a coffee shop, and a elevator. Additional amenities include a 24-hour front desk, housekeeping, room service, and free on-site private parking. Prime Location: Located 9.9 mi from Sultan Haji Ahmad Shah Airport, the hotel is near Sultan Ahmad Shah International Convention Center (1.2 mi), Heroes Museum (2-minute walk), and Masjid Sultan Ahmad Shah 1 (984 feet). Guests appreciate the convenient location and sightseeing opportunities.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 king bed
1 queen bed
1 twin bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Auni
    Malaysia Malaysia
    the staff were helpful especially during booking for an event.
  • Affendi
    United States United States
    Overall was very good.But request wake up call for hari raya next day at 6.00 am and 6:15 am at front desk at arround late morning.cant hear the phone ring.And no Manager came knocking the door to check the request is done.And Pls check the phone...
  • Asnawi
    Malaysia Malaysia
    Room was clean and comfortable. Friendly staff and strategic location.
  • Mohammad
    Malaysia Malaysia
    I am very satisfied staying at this hotel. The hotel is clean, close to the mosque, and has friendly staff.
  • Constance
    Malaysia Malaysia
    1. Staff was very helpful. Gave recommendations on where to eat. Very polite too. 2. Water pressure was excellent! 3. Room was very clean. 4. Location was very strategic.
  • Saidi
    Malaysia Malaysia
    The view of the mosque and easy access to eatery around the hotel
  • Jamaluddin
    Malaysia Malaysia
    Location is really good. Enjoy the view from the upper floor
  • Nur
    Malaysia Malaysia
    Staff at the main entrance always greet u with a smile. Location wise, at the centre of Kuantan walking distance to some tourism attractions (menara 188, street art, etc) & not too far from the beach (around 20mins by car). The room is neat and...
  • Mohd
    Malaysia Malaysia
    Location is the best for this hotel. Walkable to night market,art street,kuantan 188 etc. Staff also good. Recommended hotel to stay in Kuantan
  • Noor
    Malaysia Malaysia
    for this time, the check in process went smoothly and quickly.. credit must be given to the front desk on duty on the 29th.. who was a very nice, friendly & very efficient female staff, different from the last time I checked in last Syawal.

Hotel area info

Restaurants

3 Restaurants On Site
  • Puteri Teja Cafe
    • Cuisine
      Malaysian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Pekan Deli
    • Cuisine
      Local
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Cigar Divan
    • Cuisine
      Local
    • Ambience
      Traditional
    • Dietary options
      Halal

House rules

Shahzan Hotel Kuantan, Trademark Collection by Wyndham takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Menara 188 is 4-minute walk from the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shahzan Hotel Kuantan, Trademark Collection by Wyndham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Shahzan Hotel Kuantan, Trademark Collection by Wyndham