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About this property

Overlooking the historical Melaka River, Swiss-Garden Hotel Melaka welcomes guests with Olympic-size infinity pools, a tennis court and free WiFi access. It offers direct access to the The Shore Shopping Mall and Shore Oceanarium Complex. This modern building stands tall at 32-stories. The property is only a 10-minute walk from the famous Jonker Street and 2953 feet from Christ Church and Sam Po Kong Temple. Kuala Lumpur International Airport is 53 mi away. Enjoying panoramic views of the ocean and Melaka River, rooms at Swiss-Garden Hotel Melaka are elegantly furnished and fully air-conditioned. Amenities include a balcony, an private bathroom, and a comfortable seating area. Staff at the 24-hour front desk can assist you with a meeting/banquet facilities and free private parking facilities. Children will enjoy the large wading pool available on-site. Both Asian and international meals can be enjoyed at The Garden Terrence.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Malacca, this hotel has an excellent location score of 8.8

    • Breakfast Info

    • Italian, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 queen bed
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 3
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Othman
    Kuwait Kuwait
    Check-in was extremely quick and friendly; I was able to enter the room at 2:30 PM without waiting. The family suite was excellent — very spacious, impressively clean, beautifully designed, with three balconies and a large master bathroom...
  • Melitza
    United States United States
    Location if great to visit Jankor street market on weekends Nice to have breakfast in the hotel and can be included. Mall is right by the hotel with other restaurant options. Great massage salon close by. Oceanarium is amazing and in the Mall
  • Hong
    Malaysia Malaysia
    walking distance to most of the attractive location.
  • Winnie
    Malaysia Malaysia
    The location is good. Near to jonker walk and food store nearby. Also have a shopping mall just under the hotel
  • See
    Malaysia Malaysia
    Bed & Pillow - comfortable Staff - friendly Room - spacious Shower - good Fridge - appreciate a fridge was included in the facilities. Needed the most.
  • Ngadimun
    Malaysia Malaysia
    Nice room, clean. I got to View kampung Morten from level 10 . Super nice!
  • Melitza
    United States United States
    Beautiful view and facilities Great restaurant and Mall close by
  • Ishfak
    Bangladesh Bangladesh
    Nice Ambience. Comfortable stay, good pool for kids. Nice room with good facilities.
  • Li
    Malaysia Malaysia
    large pool for proper swimming. Children pool is big . parking is convenient
  • Kor
    Malaysia Malaysia
    The hotel all so excellent with the price, the breakfast so well for so many choices, will come again.

Hotel area info

Restaurants

2 Restaurants On Site
  • The Garden Terrace
    • Cuisine
      Chinese • Japanese • Malaysian • Seafood • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegan • Gluten-free • Dairy-free
  • Sky Deli
    • Cuisine
      American • Malaysian • Asian
    • Dietary options
      Halal

Amenities of Swiss-Garden Hotel Melaka

Great facilities! Review score, 8.4

Most popular amenities

  • 2 swimming pools
  • Free parking
  • Family rooms
  • Free Wifi
  • Non-smoking rooms
  • 2 restaurants
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Water park

Living Area

  • Sofa
  • Desk

Media & Technology

  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • Adults only
  • Pool with view
  • Shallow end
  • Pool/Beach towels

Pool 2 – outdoor

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Waterslide
  • Pool/Beach towels
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Malay
  • Chinese

House rules

Swiss-Garden Hotel Melaka takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
MYR 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.

A damage deposit of MYR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swiss-Garden Hotel Melaka