The Upper House, Batu Kawan
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About this property
Comfortable Accommodations: The Upper House in Bandar Cassia offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay. Dining Experience: Guests can enjoy a rooftop swimming pool, restaurant, and bar. The modern, family-friendly restaurant serves American and Asian cuisines with halal options. Breakfast includes local specialties, warm dishes, juice, and fruits. Convenient Location: Located 15 mi from Penang International Airport, the hotel is near attractions such as Sunway Carnival Mall (15 mi) and Penang Bridge (16 mi). Free parking and a paid shuttle service are available. Guest Satisfaction: Highly rated for room cleanliness, convenient location, and comfort, The Upper House provides excellent service and facilities for a memorable stay.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free parking
- Non-smoking rooms
- Free Wifi
- Restaurant
- Room service
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Nur
Malaysia“The room is nice but quite small with the price I paid. The corridor smell nice and really comforting. Love the color combination of the walkway and the room. The toilet and room is clean. You can watch netflix & youtube on the tv. They dont...” - Abdul
Indonesia“Location, very close to the marathon running event.” - Mybar68 Malaysia“Very comfortable with affordable price and beautiful hotel with good smelling everywhere”
- Nicholas
United States“Great staff, and a luxury feel at a discount price. I love this hotel.” - Norasikin Malaysia“Nice and beautifully urban place. Feeling comfortable,nice decorations room and clean.breakfast also good and I love the scent of shower gel provided by hotel which is exclusive.”
- Ng Malaysia“Comfortable bed, good location, staff friendliness, room cleanliness, hotel cleanliness are all SUPERB !”
- Ashila Malaysia“The design of the room was awesome n so comfort. My kids really enjoy with the room view.”
- Aj_azura Malaysia“Everything especially the room.. really nice and comfortable.. every corner of the room have plug point.”
Peter
Singapore“Room was sparkling clean! Loves the rain water shower head.”- Noorheeza Malaysia“Room,bathroom was very clean and super nice decor. The bed,very comforting!”
Hotel area info
Restaurants
- Restaurant #1
- CuisineAmerican • Asian
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
Amenities of The Upper House, Batu Kawan
Most popular amenities
- Outdoor swimming pool
- Free parking
- Non-smoking rooms
- Free Wifi
- Restaurant
- Room service
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Guest bathroom
- Bathtub or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
Kitchen
- Dryer
- Electric kettle
Activities
- Happy hourAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available at a location nearby (reservation is not needed).
- Street parking
- Accessible parking
Front Desk Services
- Invoice provided
- Baggage storage
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Convenience store on site
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Private entrance
- Laptop safe
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Beach chairs/Loungers
Languages Spoken
- English
- Malay
- Chinese
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A damage deposit of MYR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
