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About this property

Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodations with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The private bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business center. The hotel is 0.7 mi from University Science Malaysia (USM) and 1.4 mi from Queensbay Mall. Penang Bridge is 3.4 mi away, while Penang International Airport is accessible with a 3.7 mi drive.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anas
    Malaysia Malaysia
    Very satisfied with room, clean, location and staff very helpful
  • Vic
    Malaysia Malaysia
    The hotel was clean, the bed was comfy and all the amenities are excellent. I enjoyed my stay and will surely come again.
  • Ahmed
    Malaysia Malaysia
    Its clean, everthing in the room is provided, mini fridge, iron and hair dryer. No need to request, bed is comfy too. Water pressure is superb! Had a nice short stay here
  • Thaddeus
    Malaysia Malaysia
    The room was clean and comfortable for the 1 night stay, we had, staff was friendly at assisting in checking in and checking out, cleaning staff was also friendly and even greeted and wished us a safe journey as we checked out.
  • Farisha
    Malaysia Malaysia
    Everything was very good and the staff very very excellent ⭐⭐⭐⭐⭐
  • Kenny
    Malaysia Malaysia
    The hotel has recently refurbished. This was my 3rd stay here at U-Hotel. The location is very good. Away from the main town. Ample private parking space. Lotus Hypermarket is nearby with lots of parking space. The toilet is clean. Has hot water...
  • Mohammad
    United Arab Emirates United Arab Emirates
    Very clean , staff are very friendly, value for money was very good
  • Targets
    Malaysia Malaysia
    The staffs were very helpful and the service was good..loved the hotel.
  • Tarungsrt
    Thailand Thailand
    I like the design of the room .Nice room, clean and comfortable for you guys to stay on vacation or business trip . It’s near USM. The service is great. For the location , near Lotus, convenient store and bus stop. :))
  • Ilmi
    Malaysia Malaysia
    The water pressure was very strong and everything was clean and comfortable. The staff was nice too.

Hotel area info

House rules

U Hotel Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about U Hotel Penang