Hotel El Refugio
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About this property
Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 1640 feet from Chivay’s bus station.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free parking
- Non-smoking rooms
- Room service
- Restaurant
- Family rooms
- Bar
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Guest reviews
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Guests who stayed here loved
Micael
Colombia“The property is located in a stoning river, the place it’s completely beautiful and natural, this is for sure the best fact about the hotel. The staff were nice, they helped us carry the luggage to our room which was actually far from the...”- Anita
France“I wish I could have stayed longer! The place has such great energy. A phenomenal spot, I highly recommend it. I can't wait to come back. Beautiful, cozy and fun. A real gem.” - Hope
United States“Beautiful scenery and location on the shores of the Colca River, as well as on site thermal pools” - Bairavi United States“Fantastic location overlong river, waterfall and mountain. Lovely thermal baths! Staff especially those who carried our baggage were very sweet. Beds were so comfortable. Nice large room. A bit worn flooring but the cottage charm and views more...”
- Edward
Peru“Breakfast was fine, there was coffee, fruit, bread, eggs, etc It was close to the river. The thermal baths were relaxing. The staff was attentive. It was quiet except for some of the children of the other guests.” 
Simoni
Netherlands“Excellent hotel with different pools of thermal waters and a good restaurant. The landscape is amazing, as the hotel is located within the canyon and just next to the river. Stuff was helpful and friendly. Would stay again”- Sharifah United States“Beautiful, relaxing location with onsite private thermal springs. Attentive staff who assisted us with our luggage.”
- Katya United States“It’s location was Amazing. Loved that it was next to a gorgeous river. Awesome entrance with rushing River. Awesome thermal pools indoor and outdoor. Gorgeous views every morning. It’s just a mini paradise and only 10 minutes to Chivay main plaza....”
- Colter Peru“It is truly a beautiful refuge. Being tucked away from the rest of Chivay while also being just a few minutes from the plaza was fantastic.”
- Andrea
United Kingdom“Male concierge greeting us was lovely. And very informative. The sound of the river flowing around the property was amazing. The free use of the hot springs whilst being able to gaze out at the mountains. Lovely place.”
Hotel area info
Restaurants
- Restaurante #1
- CuisineLocal • International
- Open forBreakfast • Lunch • Dinner
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.
Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel El Refugio of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
