Name: El Conquistador Resort, A Waldorf Astoria Resort
Address: 1000 El Conquistador Avenue, PR 00738 Fajardo, Puerto Rico, 1000 El Conquistador Avenue, PR 00738, Puerto Rico
Price range: Prices for upcoming dates start at $157 per night (We Price Match)
Rating: 8.5

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (483)

El Conquistador Resort, A Waldorf Astoria Resort

1000 El Conquistador Avenue, PR 00738 Fajardo, Puerto Rico –

Traveler photo of Fajardo by JAA

Puerto Rico · April 18, 2017

Lock in a great price for El Conquistador Resort, A Waldorf Astoria Resort – rated 8.5 by recent guests!

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The on property waterpark and the ferry to the Island and Beach

Bruce, United States of America

Everything except the service at the check-in which was very slow.

Vanelisse, Puerto Rico

The governor suit is excellent the stylish, confortable and the view is beautiful

Grisel, Puerto Rico

We liked the fact of taking a ferry to Palemitto Island, while there we had choices of different activities that we were interested in.

Tomas, United States of America

I loved the ambience ,staff and friendliness . This was on my bucket list . Check !

Adamu, United States of America

There are pools opened 24/7 and that's very great. In the day there is a water park for kids so you can enjoy the pools without all the noises they can make. The hotel has also a shuttle to a private island with water activies, that was nice!

Lorrie, France

The resort is beautiful. It has all the amenities one could ask for in a resort. It is a very large resort.

Scott, United States of America

We loved it! The hotel is beautiful, the views are spectacular, the Palomino beach is excellent clear waters. excellent.

Giselle, Puerto Rico

It offered everything, didnt have a reason to leave.

Margaret, United States of America

The facility was great the luggage guys were great Front desk took to long and did not give info willingly check out was a mess check out and registration one line I called the front desk I complained and they let me check out by phone but it wasn't an obtion.The house keeper Vanessa was very helpful.

Carmen, Puerto Rico

Experience World-class Service at El Conquistador Resort, A Waldorf Astoria Resort

One of our top picks in Fajardo.

This scenic resort in Puerto Rico is near El Yunque Rain Forest. On a 300-foot cliff overlooking the ocean, it features a water park, a spa, tennis courts and free Wi-Fi.

Guest rooms at El Conquistador Resort, A Waldorf Astoria Resort include white linens and bright spaces with clean white walls. Flat-screen cable TV, DVD players, iPod docks and refrigerators are provided.

Many activities are available at the resort including horseback riding, snorkeling and other water sports. Golfing is also available at the Arthur Hills Golf Course.

El Conquistador Resort’s Coqui Water Park features an 8,500-square-foot pool with a 25,000-square-foot deck, water slides and a lazy river.

Dining options include fresh fish, traditional American dishes and Pan-Asian cuisine. Italian food is available at La Piccola Fontana, and Chops Steakhouse serves top-quality steak and Las Brisas Restaurant offers panoramic ocean views and buffet or à la carte breakfast.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

El Conquistador Resort, A Waldorf Astoria Resort has been welcoming Booking.com guests since Mar 22, 2011
Hotel Chain : Waldorf Astoria Hotels & Resorts

Missing some information? Yes / No

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Most Popular Facilities

Parking

Free WiFi

Outdoor Pool

Airport Shuttle

Non-Smoking Rooms

Family Rooms

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests Love...

“great pool area”
57 related reviews

“amazing views”
25 related reviews

“wonderful staff”
21 related reviews

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Private Parking Available On Site

Activities:

Tennis Court

Fitness Center

Golf Course (within 2 miles)

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Rooms

Adults

Children

Fits	Room Type
	Queen Room with Two Queen Beds with Ocean View 2 full beds	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Garden View King 1 king bed	Show prices
댴 Private bathroom Overlooking the gardens and resort, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Garden view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room with Partial Ocean View 1 king bed	Show prices
댴 Private bathroom Featuring partial ocean views, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room Garden View ACC Tub 1 king bed	Show prices
댴 Private bathroom Overlooking the gardens and resort, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Garden view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Standard Double Room with Ocean View 1 king bed or 2 queen beds	Show prices
댴 Private bathroom Offering ocean views, this air-conditioned room has an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Bed type preference cannot be guaranteed and will be allocated upon arrival based on availability. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King or Queen Room Marina with Ocean View 2 queen beds or 1 king bed	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 8	Two-Bedroom Suite with Ocean View 1 king bed and 2 queen beds	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned suite features 2 bedrooms, a living area, an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries and bathrobes. Bed type preference cannot be guaranteed and will be allocated upon arrival based on availability Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Radio, Refrigerator, Desk, Ironing facilities, Sitting area, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room with Ocean View 1 king bed	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Two Queen Beds with Partial Ocean View 2 queen beds	Show prices
댴 Private bathroom Featuring partial ocean views, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King or Queen Room Brisas with Ocean View 2 queen beds or 1 king bed	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room Garden View - Wheelchair Accessible 1 king bed	Show prices
댴 Private bathroom Overlooking the gardens and resort, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Garden view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe King Room with Ocean View 1 king bed	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King or Queen Room with Partial Ocean View 2 queen beds or 1 king bed	Show prices
댴 Private bathroom Offering partial ocean views, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	One-Bedroom Suite with Ocean View 1 king bed	Show prices
댴 Private bathroom Overlooking the ocean, this air-conditioned suite features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Radio, Refrigerator, Desk, Ironing facilities, Sitting area, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Sea view Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Two Queen Beds with Garden View 2 queen beds	Show prices
댴 Private bathroom Overlooking the gardens and resort, this air-conditioned room features an LCD TV, DVD player and iPod dock. It includes a mini-fridge, an electronic safe and a private bathroom with deluxe toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Two Queen Beds - Wheelchair Accessible Bathtub 2 queen beds	Show prices
댴 Private bathroom Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Garden view, Towels, Linens Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Two Queen Beds and Garden View - Roll-in Shower 2 queen beds	Show prices
댴 Private bathroom Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Iron, Radio, Desk, Ironing facilities, Free toiletries, DVD Player, Fan, Toilet, Video games, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Garden view, Towels, Linens Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

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6 Reasons to Choose El Conquistador Resort, A Waldorf Astoria Resort

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486 independent reviews

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One of our top picks in Fajardo

An Inside Look at El Conquistador Resort, A Waldorf Astoria Resort

Bliss is yours at El Conquistador, A Waldorf Astoria Resort. Relax body and mind in the Eucalyptus steam room at the spa, and sip exotic cocktails overlooking El Yunque Rain Forest. Kayak around our 100-acre private island, and enjoy the balcony and comforts of your spacious guest room.

El Conquistador Resort, A Waldorf Astoria Resort takes special requests – add in the next step!

Area Info –

Closest Landmarks

El Yunque Rainforest 12.3 miles

Natural Beauty

Bioluminescent Bay Ocean/Sea 0.2 miles
El Yunque Rain Forest Mountain 15 miles

Closest Airports

Antonio Rivera Rodríguez Airport 17.8 miles
Luis Munoz Marin International Airport 25.3 miles
Cyril E. King Airport 43 miles

What Travelers Love About This Location

“ocean view, facilities, water park, private island, water sports, location, size of the hotel”

Shuang

United States of America

“The on property waterpark and the ferry to the Island and Beach”

Bruce

United States of America

“Everything except the service at the check-in which was very slow.”

Vanelisse

Puerto Rico

Are you missing any information about this area? Yes / No

Brilliant!

4 Restaurants On Site

Chops Steakhouse

Food: Grill/BBQ
La Piccola Fontana

Food: Italian

Open for: Dinner
Stingray Cafe

Food: International

Open for: Dinner

Blossoms

Food: Sushi

Open for: Dinner

Good to Know

Check-in

From 4:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 18 years stay free of charge when using existing beds.

Any additional older children or adults are charged USD 40 per person per night when using existing beds.

Any additional older children or adults are charged USD 25 per night for extra beds.

Free! One child under 2 years stays free of charge in a crib.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Las Casitas Village - A Waldorf Astoria Resort has a location score of 9.1
Luxury Ocean View Apartment has a review score of 9.8

See the 5 best hotels in Fajardo, based on 2,430 verified hotel reviews on Booking.com.

The Fine Print

Please note that a resort charge will be added to the room rate per room, per stay and includes:

-local, toll-free and credit card calls (no access fee)
-high speed Internet access and Wi-Fi access for all room types
-ferry to Palomino Island beach
-weekly resort activities

Please note that this is not a government imposed charge.

Please note that pets are not allowed. Only guide dogs and other service dogs are allowed in the hotel, for an extra fee.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for El Conquistador Resort, A Waldorf Astoria Resort

Newest Reviews for El Conquistador Resort, A Waldorf Astoria Resort

August 18, 2017

Bruce
United States of America
9.2

“Overall it's a beautiful resort with a lot to offer.”
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds with Partial Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Meal prices seemed high and that the resort fee was not properly disclosed. Wish a that a meal plan had been offered !!
눇The on property waterpark and the ferry to the Island and Beach
August 10, 2017

Vanelisse
Puerto Rico
9.2

Wonderful
- • Couple
- • King Room Garden View ACC Tub
- • Stayed 1 night
눇Everything except the service at the check-in which was very slow.
August 9, 2017

Amber
United States of America
3.8

“I want a refund-”
- • Leisure trip
- • Couple
- • Garden View King
- • Stayed 4 nights
눉It was the worst property and has not been updated since I was there in College. The food, people, service, cable car, marina, boats, carpet, pool, were awful. Not staffed accordingly, lights were rusted, pool was dirty, not cleaned, tiles broken, maintenance workers cleaning floor during day- power washing the pool deck while guests were laying out at 11am. Front desk was not staffed, the carpet is old, worn and it was filthy. Concierge did not help and the food was like NYC prices and food was awful. I would never eat in this property again. I cannot explain enough, that I want my money back or a credit for Hilton. As an Executive for a large company, I negotiate hotel properties as part of my job-it was beyond unacceptable and very unhappy.
눇nothing, except Starbucks!!
August 8, 2017

Grisel
Puerto Rico
9.2

“Short vacation for enjoy”
- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite with Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눉The check in was slow . Too much time lost in a row.
눇The governor suit is excellent the stylish, confortable and the view is beautiful
August 3, 2017

Tomas
United States of America
7.9

“A beautiful experience in the Island of Enchantment!”
- • Leisure trip
- • Family with young children
- • King Room with Ocean View
- • Stayed 2 nights
- • Submitted from a mobile device
눉It was overwhelming in navigating ourselves around. A map showing the different levels of stores,restraunts, and activities would of made it better for us.
눇We liked the fact of taking a ferry to Palemitto Island, while there we had choices of different activities that we were interested in.
July 31, 2017

Maribel
Puerto Rico
10

“Wonderful”
- • Leisure trip
- • Couple
- • Standard Double Room with Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눇Espectacular view
July 29, 2017

Juan
Puerto Rico
8.8

“Delicious”
- • Leisure trip
- • Couple
- • King Room Garden View ACC Tub
- • Stayed 2 nights
- • Submitted from a mobile device
눉No activities ay night after the dinner.
July 25, 2017

Inocencia
Puerto Rico
4.6

“I thought it was going to be better I was so excited because it was my first time there.”
- • Leisure trip
- • Group of friends
- • King Room with Partial Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
눉When I did my check in on line they gave a price and when I get there they charge me lots more extra money for a room that I think it didn't worth that kind of money, the refrigerator didn't work at all I have to asked for another one and then I had two fridge in the room which It make the space very little. When I got there to check in I had to wait 45 minutes on the line and also l notice that they don't have lots of information on how to get to the the rooms and I also notice that they don't have enough staff for the property. Happy
눇The breakfast was delicious 😋
July 23, 2017

Carmen
Puerto Rico
9.6

“My stay was wonderful.”
- • Family with young children
- • Garden View King
- • Stayed 1 night
- • Submitted from a mobile device
눉I was there for my birthday. Can't enjoy the night because, we was so tire and sleep all night since early. Do not have much time to enjoy everything, can't see the precious nigth. A woderful place for love. I suggest to have good offers for couples, giving the opportunity to expense in the hotel restaurants and stores.
눇The gorgeous place, also beautiful nature.
July 23, 2017

Adamu
United States of America
5.0

“Awesomeness”
- • Leisure trip
- • Group of friends
- • Garden View King
- • Stayed 1 night
- • Submitted from a mobile device
눉One of the elevators to the cable car was super hot .
눇I loved the ambience ,staff and friendliness . This was on my bucket list . Check !
July 21, 2017

Anne
United States of America
6.3

“Expensive but nice.”
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds with Garden View
- • Stayed 7 nights
- • Submitted from a mobile device
눉Price of food and activities through the hotel. You get a better deal not going through hotel.
눇Hotels private island
July 15, 2017

Carlos
United States of America
5.4

Fair
- • Business trip
- • Family with young children
- • King Room Garden View - Wheelchair Accessible
- • Stayed 1 night
- • Submitted from a mobile device
눉Price too high for the value, too many things broken, paying for parking too high.
눇Room was clean, ocean view.
July 15, 2017

Anonymous
Puerto Rico
9.2

“Getaway”
- • Leisure trip
- • Family with young children
- • Garden View King
- • Stayed 1 night
- • Submitted from a mobile device
눉The hotel is clean although some areas need special maintenance. Food a d beverage are two expensive.
눇This hotel is one of my favorites in the island. Views are awesome almost from anywhere in the hotel. Love the Palomino island.
July 14, 2017

Lorrie
France
8.3

“Nice for a few days go visit outside”
- • Leisure trip
- • Couple
- • Garden View King
- • Stayed 3 nights
- • Submitted from a mobile device
눉The hotel is quite old and the renovation are made a bit pourly. It's clean thought. The resort is a bit far from the cities outside so you pretty much have no choice but to eat inside the resort and it's very expensive.
눇There are pools opened 24/7 and that's very great. In the day there is a water park for kids so you can enjoy the pools without all the noises they can make. The hotel has also a shuttle to a private island with water activies, that was nice!
July 13, 2017

Rene
United States of America
6.3

“Lacking customer service :(”
- • Leisure trip
- • Family with young children
- • Standard Double Room with Ocean View
- • Stayed 1 night
눉Customer Service - This is my first rating ever in my 54 yrs of life I made my reservations thru Booking.com I stated on my reservation that 4ppl my wife, daughter, 11mth grandson and myself will be staying in the room. I booked an ocean view with 2 queen beds when we entered the room it was an ocean view with a King size bed I Called front desk and told Lauren my situation. Lauren proceeded to tell me that they only guarantee an ocean view not 2 beds. This has been my 4th visit and I love taking my family there but it's lacking customer service especially when accommodating customers with their reservations. Lauren send a different set of keys and send us to a room that was occupied :( the 3rd room they send us the door handles of the bathroom came apart because they were bearly attached by a screw. We paid for a room we were not happy or satisfied with. I was not pleased by the way we were treated by Lauren and I wish to come back but if this is the treatment I will get why even bother. Rene Lugo

El Conquistador Resort, A Waldorf Astoria Resort

Experience World-class Service at El Conquistador Resort, A Waldorf Astoria Resort

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

6 Reasons to Choose El Conquistador Resort, A Waldorf Astoria Resort

See availability Area Info – Great location - show map

Closest Landmarks

Natural Beauty

Closest Airports

What Travelers Love About This Location

Chops Steakhouse

La Piccola Fontana

Stingray Cafe

Blossoms

See availability Resort Facilities at El Conquistador Resort, A Waldorf Astoria Resort Great facilities! Review score, 8.7

Most Popular Facilities

Health & Wellness Facilities

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

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Newest Reviews for El Conquistador Resort, A Waldorf Astoria Resort

Bruce

Vanelisse

Amber

Grisel

Tomas

Maribel

Juan

Inocencia

Carmen

Adamu

Anne

Carlos

Anonymous

Lorrie

Rene

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Resort Facilities at El Conquistador Resort, A Waldorf Astoria Resort Great facilities! Review score, 8.7

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