About this property

As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located only 328 feet from the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. All accommodations at Swissôtel have carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a mini-bar. A marble bathroom is also included. The restaurant offers fine dining with a selection of mouth-watering seasonal specialties, while at Café Swiss a combination of international and traditional cuisine is served. Room service is available 24 hours. Swissotel Makkah offers a fully equipped business center, providing guests with everything they need to stay on top of their work. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only property in the Abraj Al Bait Endowment with a direct entrance through Ajyad Street. King Abdulaziz International Airport is 50 mi away from Swissôtel Makkah. Ironing and laundry can be arranged by the 24-hour front desk.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

    • Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Halal, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
3 twin beds
3 twin beds
3 twin beds
1 king bed
1 king bed
1 king bed
4 twin beds
2 twin beds
4 twin beds
4 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Omar
    United Arab Emirates United Arab Emirates
    The staff were very nice and cooperative. Location was very good.
  • Talha
    Pakistan Pakistan
    Great location, clean property and friendly staff.
  • Dr
    Saudi Arabia Saudi Arabia
    The breakfast was excellent and the location close to the haram. In addition, there is a prayer hall that is connected to haram.
  • Hamdan
    United Arab Emirates United Arab Emirates
    The staff was somthing else , the room service get your order before the the call ends 👍🏻
  • Usman
    United States United States
    . Great Location. . The rooms are comfortable. . Room Service is great, everyone was very nice. The floor manager, Mr Saleh, made our stay very welcoming.
  • Haroon
    Malaysia Malaysia
    Location is excellent. Great Value for money. Excellent staff behavior. Superb facilities.
  • Ibrahim
    Egypt Egypt
    Location from Kaaba,cleanliness,food ,beds are very comfortable
  • Abdullah
    Saudi Arabia Saudi Arabia
    The best location ever , the best view i ever seen .
  • Abeer
    Kuwait Kuwait
    Every time I come for Umrah, I stay at this hotel — it truly feels like home. The front desk staff are always kind, welcoming, and professional. They consistently go out of their way to make my stay comfortable. This time, it was my birthday, and...
  • Khojandi
    United States United States
    Everything was exceptional. Exceptional staff, exceptional service, great location, worth every penny.

Hotel area info

Restaurants

1 Restaurant On Site
  • Al Ruwad Restaurant
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Vegan

Amenities of Swissotel Makkah

Great facilities! Review score, 8.9

Most popular amenities

  • Family rooms
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Laundry

Bathroom

  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Breakfast in the room

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • Hindi

House rules

Swissotel Makkah takes special requests – add in the next step!
Check-in
From 4:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
SAR 241.50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements.

Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

To secure your flexible booking, you must pay for the first night via the payment link that will be sent to you three days before your stay via booking.com message section.. The remaining balance will be paid at the reception before check in. To secure your Non-Refundable reservation, the full amount must be paid via the payment link that will be sent to you via booking.com message section.

During Month of Ramadan breakfast will served as Iftar and Dinner will be served as Sohour.

During Month of Ramadan Check in time 18:00.

Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.

License number: 10007774

FAQs about Swissotel Makkah