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Hotel Capella Singapore

Beachfront. Property is on or right next to the beach. Beachfront Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Capella Singapore

1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
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Capella Singapore

Lock in a great price for Capella Singapore – rated 8.9 by recent guests!

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A bird's-eye view of Capella Singapore
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A seating area at Capella Singapore
Guests staying at Capella Singapore
A restaurant or other place to eat at Capella Singapore
A balcony or terrace at Capella Singapore
The building where the hotel is located
The building where the hotel is located
A bathroom at Capella Singapore
A bed or beds in a room at Capella Singapore
A kitchen or kitchenette at Capella Singapore
A seating area at Capella Singapore
Spa and/or other wellness facilities at Capella Singapore
A kitchen or kitchenette at Capella Singapore
A general view from the hotel
Spa and/or other wellness facilities at Capella Singapore
The building where the hotel is located
A restaurant or other place to eat at Capella Singapore
A bed or beds in a room at Capella Singapore
A general view from the hotel
A porch or other outdoor area at Capella Singapore
A beach at or near the hotel
The building where the hotel is located
The building where the hotel is located
A seating area at Capella Singapore
The building where the hotel is located
A seating area at Capella Singapore
A balcony or terrace at Capella Singapore
The business area and/or conference room at Capella Singapore
A restaurant or other place to eat at Capella Singapore
The swimming pool at or near Capella Singapore
A room at Capella Singapore
A bathroom at Capella Singapore
A seating area at Capella Singapore
The swimming pool at or near Capella Singapore
A seating area at Capella Singapore
A restaurant or other place to eat at Capella Singapore
A seating area at Capella Singapore
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A seating area at Capella Singapore
A restaurant or other place to eat at Capella Singapore
A restaurant or other place to eat at Capella Singapore
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Lock in a great price for Capella Singapore – rated 8.9 by recent guests!

to get started.

8.9
Excellent
669 reviews
  • Facilities

    9.1

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Value for money

    8.0

  • Location

    8.9

  • Total

    8.9

  • Free WiFi

    9.3

The staff's friendliness was one thing but their attention to detail was absolutely incredible... it was my partners birthday and we were celebrating at the hotel. I had requested flowers for our room but that was it... However, they surprised us with cakes and bedroom petals, and the list is endless... The hotels ambience is almost meditative and was a pleasure every minute of the stay.

Christopher Japan

The Knoll, Bob's Bar and Cassia continue to impress. Menu at the Knoll is always evolving. There's always a pleasant surprise when we visit. Laksa and Sushi are very good ! Once again, Murni at Bob's Bar is a gem. When we arrived, we saw that she had to handle a very difficult guest and she was having a hard time. However she did not let this incident affect her and she came over to our table right away when she saw us. She recognised us from our last trip in July and our kids took to her quickly. To us, she is the face and smile of Bob's Bar. Ms Delvine Tan (front desk) was very helpful. My family managed to check in earlier after she acted on my request. Her service attitude is tip top and always warms our hearts with her smile and caring demeanour.

James Singapore

Actually it was the best stay experience I have ever had with my family. From arrival to leave, everything was perfect resort design, check-in, facilities, restaurants ... all things with amazing hospitality, every day they surprised us specially my son’s birthday, they brought a cake with candles. Finally, special thanks for the staff all of them with no exceptions. Honestly they were the reason behind this beautiful place and this memorable stay.

Nasser Saudi Arabia

The food options are not enough and the coffe ia not good.

Anna Singapore

the location is far from the city, but if you are to visit sentosa island it's very convenient, the breakfast is superb.

Ronald Singapore

clean Staff are friendly and highly experience The room where spacious.

Abdulla Qatar

Room service was always on time , friendly staff, Christmas time was there so We will get candy every day on my bed and all over my suite , I Loved the view off my room and all over our hotel had forests vibe

J Qatar

It is a very quiet place for a relaxing staycation. The staff are very friendly and helpful.

Hongyu Singapore

Ambience, service, room space & layout, the view from the room /bathroom, in-room dining

Shamsa83 United Arab Emirates

Nice posh and pet friendly hotel.. very comfort and clean environment

Shawn Singapore

Free WiFi

9.3
Highly rated for:
On-site restaurant
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Highly rated for:
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Highly rated for:
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Highly rated for:
Very clean bathrooms
Highly rated for:
Great neighborhood
Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
On-site restaurant
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
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Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
Room sizes
Highly rated for:
Great neighborhood
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Capella Singapore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.9
Excellent
669 reviews
  • 9.3

    Free WiFi

  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “The staff's friendliness was one thing but their attention to detail was absolutely incredible... it was my partners birthday and we were celebrating at the hotel.”
    Christopher Christopher Japan Japan
  • “The Knoll, Bob's Bar and Cassia continue to impress. Menu at the Knoll is always evolving. There's always a pleasant surprise when we visit. Laksa and Sushi are very good !”
    James James Singapore Singapore
  • “Actually it was the best stay experience I have ever had with my family. From arrival to leave, everything was perfect resort design, check-in, facilities, restaurants ...”
    Nasser Nasser Saudi Arabia Saudi Arabia
  • “The food options are not enough and the coffe ia not good.”
    Anna Anna Singapore Singapore
  • “the location is far from the city, but if you are to visit sentosa island it's very convenient, the breakfast is superb.”
    Ronald Ronald Singapore Singapore
  • “clean Staff are friendly and highly experience The room where spacious.”
    Abdulla Abdulla Qatar Qatar
  • “Room service was always on time , friendly staff, Christmas time was there so We will get candy every day on my bed and all over my suite , I Loved the view off my room and all over our hotel had...”
    J J Qatar Qatar
  • “It is a very quiet place for a relaxing staycation. The staff are very friendly and helpful.”
    Hongyu Hongyu Singapore Singapore
  • “Ambience, service, room space & layout, the view from the room /bathroom, in-room dining”
    Shamsa83 Shamsa83 United Arab Emirates United Arab Emirates
  • “Nice posh and pet friendly hotel.. very comfort and clean environment”
    Shawn Shawn Singapore Singapore

Get the celebrity treatment with world-class service at Capella Singapore

One of our top picks in Singapore.Excellent service starts even before your stay, with personal assistants contacting guests to ensure a smooth arrival at Capella Hotel, Singapore. This luxurious hotel is located within the rainforests of Sentosa Island, and features 3 outdoor pools and a multiple award-winning spa. All rooms feature free Wi-Fi and views of the sea or gardens. Union Pay is accepted here.

Stylish and contemporary Asian decor features in the guestrooms. Free in-room refreshments like juices, soft drinks and bottled water are provided. Besides a selection of daily free newspapers, including Chinese newspapers delivered to the room, guests also enjoy complimentary pressing of up to five items. Private bathrooms come with free toiletries and slippers.

Guests staying at Capella Hotel, Singapore enjoy free admission to Sentosa Island. The hotel is a 15-minute walk from Universal Studios Singapore. Changi International Airport is a 45-minute drive away. Shuttle services go to and from VivoCity and Harbourfront MRT Station. The property offers complimentary scheduled shuttle services to selected destinations to all in-house guests.

Auriga Spa offers rejuvenating treatments and massage using organic products. The Library serves free snacks and drinks throughout the day, as well as offers DVD rentals, boardgames and magazines. The hotel also offers priority bookings at the premier Sentosa Golf Club.

Open for all-day fine dining, The Knolls serves local and international dishes. Chinese fine dining can be enjoyed at Cassia, which is housed in a colonial building. Both restaurants offer terrace seating.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

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Capella Singapore has been welcoming Booking.com guests since Jul 13, 2010

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Brilliant!

Most popular facilities

Free WiFi
Swimming pool
Family rooms
Airport shuttle
Outdoor pool
Non-smoking rooms
Bar
Beachfront

Good for couples – they rated the facilities 9.3 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

녡 “private pool”
25 related reviews

녡 “friendly staff”
19 related reviews

녡 “excellent service”
11 related reviews

낍 Top Location: Highly rated by recent guests (8.9)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free, Asian, American, Buffet

Very Good Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free private parking available at the hotel

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Availability

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+ Max adults: 2. Max children: 1
Premier Double Room with Sea View
  • 1 king bed
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One-Bedroom Villa with Private Pool
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  • Living room: 1 sofa bed
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Premier Double with Garden View
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  • Bedroom 1: 2 twin beds
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  • Bedroom 3: 1 king bed
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Constellation Garden Room
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Sentosa Suite
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Capella Suite
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One Bedroom Palawan Villa
  • 1 king bed and
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Colonial Manor (3-Bedroom)
  • 1 king bed
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Contemporary Manor (3-Bedroom)
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Constellation Sea View
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Just booked in Singapore 3 properties like Capella Singapore were just booked in the last 15 minutes

Hotel surroundings

– Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • KidZania Singapore
    0.3 miles
  • Resort World Sentosa Casino
    0.3 miles
  • Universal Studios Singapore
    0.5 miles
  • Wings Of Time
    0.5 miles
  • Madame Tussauds Singapore
    0.6 miles
  • Images Of Singapore LIVE
    0.6 miles
  • Marine Life Park Singapore
    0.6 miles
  • Maritime Experiential Museum
    0.6 miles
  • S.E.A. Aquarium
    0.7 miles
  • Adventure Cove Waterpark
    0.7 miles

Closest Airports *

  • Changi Airport
    13.1 miles
  • Hang Nadim Airport
    22.2 miles
  • Sultan Ismail Airport
    29.1 miles

Most Popular Landmarks *

  • Marina Bay Sands Casino
    3.4 miles
  • Esplanade Theatres on the Bay
    3.5 miles
  • City Hall MRT Station
    3.6 miles
  • Raffles City
    3.6 miles
  • Singapore Art Museum
    3.8 miles
  • ION Orchard
    3.8 miles
  • Orchard MRT Station
    3.8 miles
  • Singapore Flyer
    3.8 miles
  • Suntec City
    3.8 miles
  • Mustafa Center
    4.7 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Everything!! Very relaxing, attentive staff, delicious food and excellent location ”

Hannah New Zealand
9.5

“Location, facilities, food and most importantly service.”

Ammar Singapore
10

“Cleanliness Service Food Location”

Anonymous Singapore
9.5

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Brilliant!
4 Restaurants On Site
  • The Knolls

    Food: Mediterranean

    Menu: Buffet & À La Carte

  • Cassia

    Food: Chinese

    Menu: À la carte

  • Chef's Table

    Menu: À la carte

  • Bob's Bar

    Menu: À la carte

5 reasons to choose Capella Singapore

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Singapore

Facilities of Capella Singapore Great facilities! Review score, 9.1

Most popular facilities

Free WiFi
Swimming pool
Family rooms
Airport shuttle
Outdoor pool
Non-smoking rooms
Bar
Beachfront
Outdoors
  • Beachfront
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Pets
  • Free! Pets are allowed. No extra charges.

Activities
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Beach
  • Bikes available (free)
  • Cycling Off-site
  • Library
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Very Good Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not needed).

  • Accessible parking
  • Secure parking
Pool and Spa
  • Swimming pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Pool bar
  • Pool/Beach towels
  • Pool with view
  • Outdoor pool (year-round)
  • Outdoor pool
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Front Desk Services
  • Concierge
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Books, DVDs & music for kids
  • Babysitting/Child services
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Gift shop
  • Safe
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • English
  • French
  • Indonesian
  • Japanese
  • Malay
  • Filipino
  • Chinese

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House rules Capella Singapore takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 1 year
Can use a crib when requested
FREE
Can use an extra bed when requested
S$ 223.63 per child, per night
2+ years
Can use an extra bed when requested
S$ 223.63 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Pets

Free! Pets are allowed. No extra charges.

Cards accepted at this hotel

American Express Visa Mastercard JCB UnionPay credit card Capella Singapore accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Capella Singapore accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that no outside food catering is allowed.

This property does not accommodate bachelor(ette) or similar parties.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Capella Singapore

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Capella Singapore (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Accessible parking

  • Room options at Capella Singapore include:

    • Double
    • Villa
    • Suite
    • Family
    • Twin

  • The prices at Capella Singapore may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Capella Singapore can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Capella Singapore offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Library
    • Tennis court
    • Golf course (within 2 miles)
    • Beachfront
    • Beach
    • Locker rooms
    • Personal trainer
    • Fitness
    • Tour or class about local culture
    • Cooking class
    • Live music/Performance
    • Bikes available (free)
    • Spa/Wellness packages
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area

  • Check-in at Capella Singapore is from 3:00 PM, and check-out is until 12:00 PM.

  • In total, there are 105 rooms at Capella Singapore.

    Learn more about rooms and availability by entering your dates.

  • Capella Singapore has 4 restaurants:

    • The Knolls
    • Chef's Table
    • Bob's Bar
    • Cassia

  • From the nearest airport, you can get to Capella Singapore by:

    • Taxi 36 minutes

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.9 Excellent 669 reviews
  • Awesome: 9+

    456

  • Good: 7 – 9

    158

  • Okay: 5 – 7

    40

  • Poor: 3 – 5

    11

  • Very Poor: 1 – 3

    4

  • Staff 9.2
  • Facilities 9.1
  • Cleanliness 9.2
  • Comfort 9.4
  • Value for money8.0
  • Location8.9
  • Free WiFi 9.3
High score for Singapore

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    How to get to Capella Singapore from Changi Airport
    • Taxi
      36 minutes
    • Free parking is available.
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    • Dears I have booked on your hotel 1 room villa but I suprized there is no daily cleaning in villa. If so this big trouble and I believe I will cancel Best regards

      All Hotel Guests enjoys daily cleaning of rooms

      Asked about: One Bedroom Palawan Villa

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    8.9
    Excellent
    669 reviews

    What guests loved the most:

    “The staff's friendliness was one thing but their attention to detail was absolutely incredible... it was my partners birthday and we were celebrating at the hotel. I had requested flowers for our room but that was it... However, they surprised us with cakes and bedroom petals, and the list is endless... The hotels ambience is almost meditative and was a pleasure every minute of the stay.”

    Christopher Japan

    “The Knoll, Bob's Bar and Cassia continue to impress. Menu at the Knoll is always evolving. There's always a pleasant surprise when we visit. Laksa and Sushi are very good ! Once again, Murni at Bob's Bar is a gem. When we arrived, we saw that she had to handle a very difficult guest and she was having a hard time. However she did not let this incident affect her and she came over to our table right away when she saw us. She recognised us from our last trip in July and our kids took to her quickly. To us, she is the face and smile of Bob's Bar. Ms Delvine Tan (front desk) was very helpful. My family managed to check in earlier after she acted on my request. Her service attitude is tip top and always warms our hearts with her smile and caring demeanour.”

    James Singapore

    “Actually it was the best stay experience I have ever had with my family. From arrival to leave, everything was perfect resort design, check-in, facilities, restaurants ... all things with amazing hospitality, every day they surprised us specially my son’s birthday, they brought a cake with candles. Finally, special thanks for the staff all of them with no exceptions. Honestly they were the reason behind this beautiful place and this memorable stay.”

    Nasser Saudi Arabia

    “The food options are not enough and the coffe ia not good.”

    Anna Singapore

    “the location is far from the city, but if you are to visit sentosa island it's very convenient, the breakfast is superb.”

    Ronald Singapore

    “clean Staff are friendly and highly experience The room where spacious.”

    Abdulla Qatar

    “Room service was always on time , friendly staff, Christmas time was there so We will get candy every day on my bed and all over my suite , I Loved the view off my room and all over our hotel had forests vibe”

    J Qatar

    “It is a very quiet place for a relaxing staycation. The staff are very friendly and helpful. ”

    Hongyu Singapore

    “Ambience, service, room space & layout, the view from the room /bathroom, in-room dining”

    Shamsa83 United Arab Emirates

    “ Nice posh and pet friendly hotel.. very comfort and clean environment”

    Shawn Singapore
    1 2

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    See all guest reviews for Capella Singapore

    Newest Reviews for Capella Singapore

    • Reviewed: December 2, 2019

      Goh

      Singapore
      14 helpful votes
      8.0
      Very Good
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night

      ALL THE SOUND AND ELECTRONIC SYSTEM NEEDED TO BE UPDATED AND CHECKED. OUR RADIO/MUSIC AND TV WERE NOT WORKING AND THE TECHNICIANS WERE IN OUR ROOM FOR OVER AN HOUR AND STILL IT WAS NOT WORKING. THIS SHOULD BE CHECKED OUT BEFORE WE ARRIVED. FOR THE AMOUNT WE PAID THEY NEED TO MAKE SURE IT IS A GREAT EXPERIENCE. CUSTOMER SERVICE WASN'T GREAT EITHER AFTER WE CALLED AND TOLD THEM....

      THE APARTMENT WAS AMAZING, LARGE AND COMFORTABLE. VERY CHIC AND MODERN.

      Stayed in December 2019

    • Reviewed: November 24, 2019

      J

      Singapore
      3 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      The service standards provided was awesome. It felt like the people working in capella truly wanted the guests to feel acknowledged, being comfortable staying in the hotel. The view from the room, was amazingly!!!

      Stayed in November 2019

    • Reviewed: November 23, 2019

      Jill

      Singapore
      8.3
      “Great little villa on the hills”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      Website had wrong info about shuttle but front desk cleared it up for us upon arrival Outdoor pool did not look usable Not much view from the room, faced roads Lighting way too dark at night inside the rooms and around the hotel.

      Comfortable bed, fitted 4 girls although a bit squeezy, 2 more on sofa. Bluetooth to connect to Spotify and great sound system Fantastic staff assistance Great minibar selection and complimentary too

      Stayed in November 2019

    • Reviewed: November 21, 2019

      Hélio

      Brazil
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Spa

      Stayed in October 2019

    • Reviewed: November 20, 2019

      Carina

      Singapore
      1 helpful vote
      7.0
      “Over priced - not value for money”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Not generous with daily fruits & the so-called private pool in the villa is more like a square jacuzzi-sized tub rather than a pool

      The lush green surroundings

      Stayed in November 2019

    • Reviewed: November 18, 2019

      Litash

      Singapore
      7.9
      Good
      • • Business trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      The front desk staff are too busy when checking in and out. Some mistakes are made. No tea cup in the room, only glasses, I have to call and waited for an hour to get tea cups to make hot drinks. Room is a bit dark, and the lightings are not bright enough.

      The size of the room and the beds are good.

      Stayed in November 2019

    • Reviewed: November 17, 2019

      Tan

      Singapore
      9.6
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      The outdoor bathtub in my villa was a little dirty. Felt sandy for some reason. But overall was great:)

      Excellent service, great amenities. Would like to commend this staff name Rudolf, a very thoughtful staff with excellent service and very accommodating despite my dog barking at him non stop he still made an effort to prepare some balloons etc for his birthday ♥️

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Nicholas

      Singapore
      10
      “Excellent! Worth every penny! ”
      • • Leisure trip
      • • Group
      • • Stayed 1 night
      • • Submitted from a mobile device

      Nil

      Its large enough to comfortably fit 30 people for proposal. Everything is luxurious! Service is awesome

      Stayed in November 2019

    • Reviewed: November 10, 2019

      Kiki

      Singapore
      1.0
      Very Poor
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      a bit disappointed with the service this time. on 9 nov. System down therefore no room card, has to kept on asking a staff to help us open the door. next suppose a birthday celebration for boyfriend, and already sent email to asked capella staff to help on setting up the room. however not up to expectation. overall, a bit disappointed.

      Stayed in November 2019

    • Reviewed: November 3, 2019

      Michael

      Switzerland
      9.2
      Awesome
      • • Business trip
      • • Solo traveler
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Not much

      Awesome location

      Stayed in November 2019

    • Reviewed: October 31, 2019

      Cindy

      Singapore
      6.0
      “Poor facilities maintenance, lousy in-room dining food, forgetful staff”
      • • With a pet
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night

      BUT... There are too many things to complain about my staycation with Capella Singapore this time. I have been staying with other Capella chains and the Singapore Capella is the most disappointing experience, despite that Singapore should be the home brand. 1. I informed the hotel more than one week in advance that I will bring my doggie to the hotel, and I get email acknowledgement on that to prepare for the pet amenities. However, upon check in to the room, I don't see the pet amenities set up. I asked the staff about this and the staff who showed us the room also did not know anything about our request, so she said she would check on this. After half an hour, I still do not hear anything, so I called the operation again to chase for my pet amenities, and there they came. The whole communication is time consuming and did not reflect the appropriate service level. 2. Disappointing in-room dining food. We ordered in-room dining dinner so that we can company our puppy. However, the food was so below average. the Wagyu beef is not tender at all and it's over cooked. All the food (including the pizza, steak, bread, chicken wing) is COLD!!! For the bread selection, they did not provide butter or anything else for us to spread on. The pizza is so dry and cold that I thought I was eating at a closed down pizza hut. The food really disappointed us. 3. POOR FACILITIES MAINTENANCE! I was showering and the drain was blocked. I wasn't realising this and after the shower, I saw the water all over the bathroom and even went into the bedroom. The floor was so slippery and anyone can just fell down accidentally because of the water all over the place. We called the housekeeping to fix the issue, and the technician told us this is very hard to fix as it is very choked. Then I advised if we can change room because of the slippery floor, then the technician called house keeping to arrange that. I thought this advice should be something the hotel should have provided...

      Overall, Capella is a luxury brand and all the staff are doing very good service level. Continuing my "What didn't you like" (continuing point 3): we were changed to a same type of room at 10:30 pm, and nobody apologised to us about what happened and we just went in like we demanded the change of room for no reason. The staff has no expression and nobody did any apologising. This is very unprofessional. 4. DOUBLE CHARGING BREAKFAST! We booked breakfast in advance and the amount has been deducted. However, upon check out, the bill shows that the breakfast bill was charged twice. And the reception did not spot the mistake, and it was me who found out, otherwise I would have been penalised. This is serious mistake and the staff should have noticed it! This is common sense that we only stayed one night and we can't be eating two portions of the Knolls breakfast!!! Overall, very disappointing experience since we paid quite handsome money for a villa staycation. Won't go back to Capella Singapore ever again and we told our friends the same thing.

      Stayed in October 2019

    • Reviewed: October 26, 2019

      Roxanne

      United Kingdom
      9.6
      “Superb hotel radiating excellence when it comes to service”
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Poolside menu was limited. We booked the 2 bed villa as were travelling with 2 young children. However it is not as you imagine. The bedrooms are actually in separate villas which meant my husband had to sleep with 1 child in one villa, and myself with the other child in the other villa. For safety reasons we certainly would not leave the kids in a villa outside with its own entrance. Families should really understand the floor plan well before booking.

      The guest relations experience before arrival - they even helped me create a special birthday welcome for my husband as a suprise. Thank you Minami and co. Excellent amenities and villa quality. Small touches like kids dressing gowns and slippers. BRILLIANT breakfast. Electric curtains and blinds. Nice outdoor bath experience. Perfect pool temperature and stunning pools. Incredible laundry service with specially wrapped laundry with lavender bows. Jenny our room maid was fantastic.

      Stayed in October 2019

    • Reviewed: October 25, 2019

      Mohammed

      Saudi Arabia
      10
      Exceptional
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      Everything

      Stayed in October 2019

    • Reviewed: October 23, 2019

      Christopher

      Japan
      10
      “Wonderful staff, incredible service, an unforgettable experience”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      There is nothing not to like...

      The staff's friendliness was one thing but their attention to detail was absolutely incredible... it was my partners birthday and we were celebrating at the hotel. I had requested flowers for our room but that was it... However, they surprised us with cakes and bedroom petals, and the list is endless... The hotels ambience is almost meditative and was a pleasure every minute of the stay.

      Stayed in October 2019

    • Reviewed: October 20, 2019

      Anonymous

      Singapore
      1 helpful vote
      7.0
      “Would have been better if we could dine outdoors with our dog.”
      • • With a pet
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Couldn't take our pet beyond the room to enjoy outdoors dining.

      Friendly and helpful staff

      Stayed in October 2019

    The Best of Singapore

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    • Changi Airport (SIN) 13.1 miles
    • Hang Nadim Airport (BTH) 22.2 miles
    • Sultan Ismail Airport (JHB) 29.1 miles

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