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About this property

Featuring a tranquil location on Hilo Bay and offering breathtaking views of Mauna Kea Peak, this hotel is moments from the town of Hilo and provides spacious and modern accommodations. An endless variety of leisure activities, including world-class golf courses can be found close to the Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Guests can enjoy scenic strolls through Liliukalani Garden or along Onekahakaha Beach. Halemaumau crater, featuring waterfalls and rainforests is also nearby. In addition to an ideal location, the Hilo Hawaiian Hotel provides guests with many thoughtful amenities, including a gift shop and a freshwater pool. The guests can enjoy the in house Whiskey Steak Wine (WSW) The Steakhouse restaurant at the Hilo Hawaiian Hotel. It features first-class steaks, an array of seafood, the best wine list in East Hawai’i, and a table-side Whiskey Cart experience. Located on the lobby level, WSW The Steakhouse offers stunning views overlooking Hilo Bay. The menu features a wide selection of locally sourced produce and appetizers, Prime Grade or Premium Certified Black Angus steaks & chops, seafood, salads, sides and desserts. Daily specials and weekly features are available and include The Surf & Turf on Monday, a Wagyu Grade Tomahawk Tuesday and Wednesday Live Kona-Cold Whole Lobster. WSW also features an impressive list of exclusive fine wines and whiskeys, with wines not found elsewhere in the state and whiskeys from around the world. A floor-to-ceiling walk-around glass display showcases the restaurant’s worldly selections of wines and spirits. The display also houses a signature Whiskey Cart, from which hand-picked selections will be poured table-side to the delight of guests.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Free private parking available at the hotel


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Colleen
    United States United States
    The very “local” (Hawaiian) feel of the facility. Love the location on bay. Easy access to nearby shops, restaurants, and roads to various island-wide sites.
  • Stacy
    United States United States
    The view was incredible but the room was also quite comfortable. Staff were very kind and helpful. Great location close to Hilo and lovely walks.
  • Austin
    United States United States
    Great rooms and environment inside ,and outside the hotel
  • Blaine
    United States United States
    Loved the location and the restaurants on property. Staff was great and friendly. Beds were comfortable and felt very peaceful.
  • Helen
    United States United States
    Great location and decent rooms. Nice beds. Employees were really nice !
  • Ashley
    United States United States
    Clean, wonderful location and amenities. Food and customer service were excellent!
  • Sherry
    United States United States
    We were grateful that property was able to store our lei in the bellmen’s refrigerator. When the bellman was not around (assisting other guests), it was bad timing to retrieve it though.
  • Ching
    Taiwan Taiwan
    Castle Hilo Hawaiian Hotel offers a laid-back atmosphere with semi-automated service. The unbeatable view of Hilo Bay. Free parking and the vibe is peaceful and unhurried. Great base for exploring the Big Island.
  • Karin
    United States United States
    Beautiful location. Very friendly staff. A pleasure to stay here
  • Zhu
    United States United States
    The location is perfect. I liked the trail around the hotel, and I ran in the park close to the hotel. The trees there were amazing, fully relaxed when I walked around the hotel.

Hotel area info

Restaurants

1 Restaurant On Site
  • WSW The Steakhouse
    • Cuisine
      Steakhouse
    • Open for
      Breakfast • Dinner

Amenities of Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Fitness center
  • Bar

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet

Bedroom

  • Alarm clock

Outdoors

  • Sun deck

Activities

  • Snorkeling
    Off-site
  • Fishing
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • ATM on site
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
    Additional charge

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor swimming pool

  • Open all year

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English

House rules

Hilo Hawaiian Hotel, Trademark Collection by Wyndham takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

A small refrigerator or microwave is available upon request. Additional fees apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: TA-189-318-3488-01

FAQs about Hilo Hawaiian Hotel, Trademark Collection by Wyndham