About this property

This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi. Hyatt Place Charlotte Airport/Lake Pointe rooms include a refrigerator and 42-inch flat-screen TV. The rooms are equipped with a coffee maker and seating area. The Charlotte Lake Pointe Hyatt Place provides guests with free breakfast daily. The hotel offers a Starbucks, restaurant and lounge. Hyatt Place is within a 15-minute drive of the Carowinds Amusement Park. The hotel is 7 miles from the Bank of America Stadium, home of the Carolina Panthers. Hotel will be undergoing renovation from November 2023-February 2024. Certain areas of the hotel will be closed to guest use, please call the hotel for details.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
Double Room with Two Double Beds and Sofa Bed - Bath Tub/Mobility Accessible
1 sofa bed
and
2 queen beds
Double Room with Two Double Beds and Sofa Bed - Roll-In Shower/Mobility Accessible
2 full beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Franciscolo
    United States United States
    The rooms were spacious and comfortable, towels were fluffy and breakfast buffet was nice. Loved the board games set out on the table in the lobby, very inviting.
  • Brenda
    United States United States
    We were there to celebrate my Birthday. My two adult children, my granddaughter and I. The room was spacious and clean. The breakfast was great(except for not having grits). The staff was kind and helpful.
  • Elizabeth
    United States United States
    This is one of the places where I try to stay when traveling to Charlotte. It's near family and attractions we come to see. Always comfortable.
  • Susan
    United States United States
    convenient to the airport and clean and comfortable.
  • Eileen
    Canada Canada
    Location to the airport was the main reason we chose this hotel and it’s close - less than 15 min ride
  • Veronica
    United States United States
    The lady that checked us in was very nice. Also the driver for the shuttle coming and going was very nice and helpful
  • Tisa
    United States United States
    Room was spacious for the 5 of us. Was in town celebrating my daughter's birthday & it was a great Location for all our activities.
  • Dean
    United States United States
    the whole place was nice. the bed was very cozy and the room just had a good vibe to it. everything was cleaned and the workers were nice if it was 9 am or 9 pm.
  • Candice
    United States United States
    Convenient to airport, free airport shuttle, updated, large rooms, restaurant on site.
  • Konstantin
    United States United States
    Absolutely wonderful stay! Bess are very comfortable, breakfast is excellent, the staff is nice and friendly, facilities are clean, location is great!

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      American
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free • Dairy-free

House rules

Hyatt Place Charlotte Airport/Lake Pointe takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $15 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Please note a maximum of 2 pets are permitted. Only dogs weighing 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.

Please note complimentary parking is only extended for each night staying at the property.

Please note that our property will be undergoing renovation starting October 2 until February 14, 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $15 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hyatt Place Charlotte Airport/Lake Pointe