SureStay by Best Western Massena
- Pet friendly
- BBQ facilities
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Comfortable Accommodations: SureStay by Best Western Massena in Massena offers family rooms with air-conditioning, free WiFi, and private bathrooms. Each room includes a refrigerator, microwave, and work desk. Convenient Facilities: Guests enjoy free on-site private parking, a 24-hour front desk, and a concierge service. Additional amenities include an outdoor seating area, picnic area, and bicycle parking. Delicious Breakfast: A continental breakfast is served daily, featuring fresh pastries, cheese, fruits, and juice. Prime Location: Located 5 mi from Massena International Airport, the hotel is near attractions such as Seaway Bridge (14 mi) and Historic Cornwall Jail (15 mi). Guests appreciate the room cleanliness and attentive staff.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free parking
- Non-smoking rooms
- Free Wifi
- Facilities for disabled guests
- Family rooms
- Breakfast

Guest reviews
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Guests who stayed here loved
- Sonja
United States
“Beautiful lakeside location. Nice large room with a kitchenette. Basic continental breakfast. Short walk to the shoreline. If you like country living, this is it!” - Tracy
United States
“Great location and staff Water pressure in shower great Breakfast room very handy” - Kevin
United States
“The room was clean and actually very nice. The property is safe and quiet. I like!” - Anthony
United States
“Clean, well kept, pleasant staff nice rooms, easy check in good location really was impressed” - Martha
United States
“The staff was super friendly and it was very clean” - Stephen
Canada
“Convenient location. Room was clean with plenty of room to move around.” - Erin
Canada
“very clean. well lit, after arriving later than expected” - Tashauna
United States
“They have clean beds, the facility and room was clean. The carpet looked and smelt new.” - Ronald
United States
“Very disappointed that there was no breakfast included or offered.” - Byron
United States
“La calidad del hotel es excelente, buen servicio y sobre todo la amabilidad en el servicio.”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.







The fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that Pets fees is $35 Per Pet, Per Night.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SureStay by Best Western Massena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.