Name: Moana Surfrider, A Westin Resort & Spa
Address: 2365 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America, 2365 Kalakaua Avenue, Oahu, HI 96815, USA
Price range: Prices for upcoming dates start at $239 per night (We Price Match)
Rating: 8.2

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (1,154)

Resort Moana Surfrider, A Westin Resort & Spa

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in beach walks, surfing and shopping – Check location 2365 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America – This neighborhood is a great choice for travelers interested in beach walks, surfing and shopping – Check location

*8.3* International Marketplace: only 3 minutes away! (600 feet by foot)

*8.9* Waikiki Beach: only 2 minutes away! (450 feet by foot)

*8.9* Saint Augustine by-the-Sea: only 6 minutes away! (1,600 feet by foot)

*8.9* Royal Hawaiian Center: only 4 minutes away! (1,000 feet by foot)

Traveler photo of Honolulu

July 14, 2016

Lock in a great price for Moana Surfrider, A Westin Resort & Spa – rated 8.2 by recent guests!

to get started.

The beds and rooms were amazing, and the hotel itself was so close to everything, fronting the beach and shopping on the orher side and super easy to get to. The hotel didn’t have complimentary breakfast so that was a bummer to have to pay extra for something that I wish was included, we did explore around for more affordable breakfast options but the hotel itself is a true jem worth staying at! Loved it and would deffinately stat again!

Crystal, United States of America

Loved it’s history. It had it’s own museum on the first floor where you can either take a self guided tour or a guided tour on wednesdays. Also loved the veranda with rocking chairs, overlooking the passing crowd on Kalakaua Avenue. As the hotel has multiple rooms and garden venues for purposes like Weddings, private parties or business conferences, we haven’t seen it all. The Christmas decor was nicely displayed, the staff was extremely polite and helpful and they offer daily activities on the property such as yoga classes, lei making, history tour etc.

Cecil, Netherlands

Beautiful hotel and great location in front of beach

Fumie, United States of America

The property is currently on strike and has been for 20 days, a horrible, loud, disruptive experience. No prior notice of the strike before arrival, very poorly handled.

Patrice, United States of America

The facilities were clean the staff was courteous and I absolutely enjoyed my time there the food was great in all of the restaurant even the buffet breakfast which usually tends to be just okay

Mia, United States of America

The staff was great, location, and cleanliness of the hotel was great.

Javier, United States of America

We were there during Hurricane Lane so restaurants in hotel were closed. They did have meals in the ball room that were pedestrian.

Marvin, United States of America

The guest lounge was worth the $100 for the stay; it included drinks, food, a quiet and relaxed atmosphere, and stunning views of Waikiki beach.

Faleafine, United States of America

The location and lobby/restaurant area are all lovely.

Mandyrw, Australia

Everything was wonderful and the staff just went above and beyond at every turn.

Maria, United States of America

Image of the property

Image of the property

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9.3

Excellent location!
Great neighborhood
Great neighborhood
Great neighborhood
Nearby beaches
Nearby beaches
Great neighborhood
Nearby beaches
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Nearby beaches

What guests loved the most:
“The beds and rooms were amazing, and the hotel itself was so close to everything, fronting the beach and shopping on the orher side and super easy to get to. ”

Crystal United States of America
“Loved it’s history. It had it’s own museum on the first floor where you can either take a self guided tour or a guided tour on wednesdays. ”

Cecil Netherlands
“Beautiful hotel and great location in front of beach”

Fumie United States of America
“The property is currently on strike and has been for 20 days, a horrible, loud, disruptive experience. No prior notice of the strike before arrival, very poorly handled.”

Patrice United States of America
“The facilities were clean the staff was courteous and I absolutely enjoyed my time there the food was great in all of the restaurant even the buffet breakfast which usually tends to be just okay”

Mia United States of America
“The staff was great, location, and cleanliness of the hotel was great.”

Javier United States of America
“We were there during Hurricane Lane so restaurants in hotel were closed. They did have meals in the ball room that were pedestrian.”

Marvin United States of America
“The guest lounge was worth the $100 for the stay; it included drinks, food, a quiet and relaxed atmosphere, and stunning views of Waikiki beach.”

Faleafine United States of America
“The location and lobby/restaurant area are all lovely.”

Mandyrw Australia
“Everything was wonderful and the staff just went above and beyond at every turn.”

Maria United States of America

One of our top picks in Honolulu.Just steps from Waikiki Beach in Honolulu, Moana Surfrider, A Westin Resort & Spa boasts a freshwater pool, a private beach area and a state-of-the-art fitness center. Guests have a variety of on-site dining options. Rooms provide free gourmet tea and coffee. Daniel K. Inouye International Airport is a 25-minute drive away.

Guest rooms at this resort offer tranquil island tones and include a flat-screen LCD TV and a mini-refrigerator. Rooms and suites offer balconies with ocean or city views. If they prefer, guests can dine in-room and order a meal from the hotel’s 24-hour room service.

On-site restaurants at Moana Surfrider, A Westin Resort & Spa serve everything from traditional Hawaiian cuisine to classic American dishes. Guests can start with a breakfast, lunch or afternoon tea at Veranda At The Beachhouse. Serving dinner daily, Beachhouse At The Moana offers Victorian architecture and ocean views. The restaurant features streaks, seafood and island-inspired cuisine. For wine lovers, Vintage 1901 offers a stellar wine collection and savory bites.

Moana Lani Spa, a Heavenly Spa by Westin is located at the property. The spa features 9 custom massage therapy rooms, 1 Vichy shower room, 3 custom facial rooms, 2 couples treatment suites and a nail salon.

Guests can also experience the best of Honolulu with help from the hotel's concierge desk or browse the international shops in the lobby. The resort offers snorkeling, scuba diving, and parasailing. Catamaran sails, canoe rides, surfing lessons, and various other beach activities are only steps away. Within the hotel, available activities include sun bathing, swimming, Historic Hotel Tours, and much more.

Honolulu City Hall is a 15-minute drive away from this resort. University of Hawai’i at Manoa is 2 miles away from Moana Surfrider, A Westin Resort & Spa.

Waikiki is a great choice for travelers interested in beach walks, surfing and shopping.

This is our guests' favorite part of Honolulu, according to independent reviews.

This property also has one of the top-rated locations in Honolulu! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Moana Surfrider, A Westin Resort & Spa has been welcoming Booking.com guests since Jun 1, 2009
Hotel Chain: Westin

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Most Popular Facilities

Parking

Swimming pool

Family rooms

Airport shuttle

Beachfront

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests Love...

“waikiki beach”
49 related reviews

“excellent location”
37 related reviews

“ocean view”
36 related reviews

Breakfast Info

Buffet

Private parking available

Activities:

Fitness center

Spa

Hot tub/Jacuzzi

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Moana Surfrider, A Westin Resort & Spa?

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Rooms

Adults

Children

Sleeps	Room Type
	Historic Banyan King Room, Guest room, 1 King or 1 Queen	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Diamond City, Guest room, 1 King, City view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Diamond City, Guest room, 2 Double, City view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Historic Banyan Deluxe, Larger Guest room, 2 Double	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower City, Larger Guest room, 2 Double, City view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower City, Larger Guest room, 1 King, City view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Partial Ocean View, Larger Guest room, 2 Double	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Partial Ocean View, Larger Guest room, 1 King	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Historic Banyan Ocean, Guest room, 1 King or 1 Queen	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Diamond Ocean Front, Guest room, 2 Double, Oceanfront	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Diamond Ocean Front, Guest room, 1 King, Oceanfront	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Ocean View, Larger Guest room, 2 Double, Ocean view	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Ocean View, Larger Guest room, 1 King, Ocean view	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Premiere Ocean View, Larger Guest room, 1 King	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Premier Ocean View, Larger Guest room, 2 Double	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Ocean Suite, Suite, 1 King, Alternate bed: sofa bed	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Tower Premier Ocean Suite, 1 Bedroom Suite, Oceanfront	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Honolulu 10 resorts like Moana Surfrider, A Westin Resort & Spa were just booked

5 Reasons to Choose Moana Surfrider, A Westin Resort & Spa

Why book with us?

Manage your bookings online

They speak 2 languages

Booking is safe

One of our top picks in Honolulu

Area Info – This neighborhood is a great choice for travelers interested in beach walks, surfing and shopping – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Waikiki Beach
0.1 miles
International Marketplace
0.1 miles
Kuhio Beach Torch Lighting & Hula Ceremony
0.1 miles
Royal Hawaiian Center
0.2 miles
Royal Hawaiian Theater Legends in Concert Waikiki
0.3 miles
Saint Augustine by-the-Sea
0.3 miles
Royal Hawaiian Shopping Center
0.4 miles
Waikīkī Shell
0.5 miles
Ala Wai golf course
0.5 miles
Honolulu Zoo
0.5 miles

Closest Airports

Honolulu Airport
7.2 miles
Molokai Airport
47.8 miles

What Travelers Love About This Location

“Location, style, ambiance, the Banyan Tree & the beach”

Emma

Australia

7.9

“Location is perfect and access to the beach doesn’t get any better”

Teresa

Australia

9.1

“Smack on the beach and walking distance to restaurants and shops. Also on checking in the receptionist realised we had been given a higher incorrect rate which...”

Lauren

Australia

7.9

Are you missing any information about this area?

Brilliant!

3 Restaurants On Site

The Beach Bar

Food: American

Open for: Lunch, Dinner
veranda at the beachhouse

Food: American

Open for: Breakfast, Dinner
beachhouse at the moana

Food: American

House Rules Moana Surfrider, A Westin Resort & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 2 years stay free of charge in a crib.

Free! All children under 16 years stay free of charge for extra beds.

Any additional older children or adults are charged USD 120 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Moana Surfrider, A Westin Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking.

Rooms booked with breakfast included apply for 2 guests per room.

The resort fee includes:
- 2 bottles of water in room (replenished daily)
- WiFi access in public areas and guestrooms
- Complimentary rental of MIFI (portable high-speed wifi) at Sheraton Princess Kaiulani – 8:30am-5:30pm
- One (1) 4”X6” photo per room per stay through SharpShooter Imaging
- One (1) day rental of GoPro camera through Sheraton Princess Kaiulani – 8:30am-5:30pm
- $20 gift card to Reyn Spooners at Sheraton Waikiki (upon request at the front desk)
- One-time use: $20 off of minimum $100 retail items purchase in the Moanalani Spa
- With one paying adult - one child 12 and under eat free from breakfast buffet at the veranda and children’s menu in our designated outlets.
- Breakfast – The Veranda / Lunch – The Beach Bar / Dinner–
- The Beach Bar
- Unlimited long distance, international, local, and toll-free telephone calls
- $5 discount on admission to the guided Iolani Palace tour
- One (1) Moana shopping tote bag
- Sea Life Park – buy one get one free admission
- Collections of Waikiki savings booklet
- Surfing Instructions (sand demonstration by Beach Services)
- Specifics: Basic fundamentals of surfing, approx. 10-15 minutes Location: Beach Services near Moana - Beach | Time: 8am – 10am
- Aquacize
- Location: Pool | Time: 9:00am – 9:55am (Monday, Wednesday, Friday)
- Must be 13 years old or older
- Morning Ho’ala (Wednesdays 6:00am) – A Hawaiian ceremony of renewal for the body, mind, and spirit (Duration 30 minutes)
- Moana Historical tour (Monday & Wednesday 11:00am) – Historic Wing, 2nd floor
- Admission to Yoga Classes (Duration 55 minutes) daily

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: W58245760-01

“The beds and rooms were amazing, and the hotel itself was so close to everything, fronting the beach and shopping on the orher side and super easy to get to. The hotel didn’t have complimentary breakfast so that was a bummer to have to pay extra for something that I wish was included, we did explore around for more affordable breakfast options but the hotel itself is a true jem worth staying at! Loved it and would deffinately stat again!”

Crystal

United States of America

“Loved it’s history. It had it’s own museum on the first floor where you can either take a self guided tour or a guided tour on wednesdays. Also loved the veranda with rocking chairs, overlooking the passing crowd on Kalakaua Avenue. As the hotel has multiple rooms and garden venues for purposes like Weddings, private parties or business conferences, we haven’t seen it all. The Christmas decor was nicely displayed, the staff was extremely polite and helpful and they offer daily activities on the property such as yoga classes, lei making, history tour etc. ”

Cecil

Netherlands

“The property is currently on strike and has been for 20 days, a horrible, loud, disruptive experience. No prior notice of the strike before arrival, very poorly handled.”

Patrice

“The facilities were clean the staff was courteous and I absolutely enjoyed my time there the food was great in all of the restaurant even the buffet breakfast which usually tends to be just okay”

Mia

See all guest reviews for Moana Surfrider, A Westin Resort & Spa

Newest Reviews for Moana Surfrider, A Westin Resort & Spa

Reviewed: December 10, 2018

Crystal
United States of America
9.6

“Beautiful hotel, staff and accomodations right by the beach!”
- • Leisure trip
- • Family with young children
- • Tower Waikiki City View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast could have been included in the cost.
The beds and rooms were amazing, and the hotel itself was so close to everything, fronting the beach and shopping on the orher side and super easy to get to. The hotel didn’t have complimentary breakfast so that was a bummer to have to pay extra for something that I wish was included, we did explore around for more affordable breakfast options but the hotel itself is a true jem worth staying at! Loved it and would deffinately stat again!

Stayed in December 2018
Reviewed: December 9, 2018

Cecil
Netherlands

1 helpful vote
9.2

Wonderful
- • Couple
- • Diamond Building Room Ocean Front
- • Stayed 1 night
- • Submitted from a mobile device
The week before we slept there, there was a strike in front of the property.
Loved it’s history. It had it’s own museum on the first floor where you can either take a self guided tour or a guided tour on wednesdays. Also loved the veranda with rocking chairs, overlooking the passing crowd on Kalakaua Avenue. As the hotel has multiple rooms and garden venues for purposes like Weddings, private parties or business conferences, we haven’t seen it all. The Christmas decor was nicely displayed, the staff was extremely polite and helpful and they offer daily activities on the property such as yoga classes, lei making, history tour etc.

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
Australia
9.2

Wonderful
- • Leisure trip
- • Couple
- • Tower Room with Partial Ocean View
- • Stayed 8 nights
- • Submitted from a mobile device
The rooms are a bit old and tired for the price you pay and the lounges on the beach are $35, I struggle to see the value in that when you pay high resort fees and it doesn’t include the chairs.
The location is amazing. Right on the beach and right in the middle of the shopping area.

Stayed in December 2018
Reviewed: December 3, 2018

Olivera
Australia
3.8

Poor
- • Leisure trip
- • Family with young children
- • Vibrant Waikiki City View
- • Stayed 7 nights
- • Submitted from a mobile device
Awesome location ...been to Hawaii a few times..love this place. However, Strike ruined the experience for my long awaited 40th festivities. Protesters were extremely loudddd!!!! Averaged 4 hrs sleep. Outdoor area was under construction and was never told about this. No room service nor cleaning nor respectful amenities, no happy atmosphere nor access to the pool as this was always packed by 9am by other non hotel users as id see them walk straight out the frint door...it was infuriating given what we paid and have no access nor staff checking patrons room numbers or something to ensure non patrons werent usung our facilities that we were missing out on.. I support the spg chain and have for 20 years however this is my first complaint for one of my favourite hotels. Real dissapointment. Would seek 100 percent refund if i could!
Location and bed

Stayed in November 2018
Reviewed: November 28, 2018

Nigel
Australia
9.6

Exceptional
- • Leisure trip
- • Couple
- • Tower Deluxe Room with Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
There were staff striking and being very noisy and trying to disrupt vacationers and those still working.
The location and staff that are working at the moment we're fantastic.

Stayed in November 2018
Reviewed: November 26, 2018

Ying
United States of America
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Tower Waikiki City View
- • Stayed 2 nights
No breakfast. On strike

Stayed in November 2018
Reviewed: November 20, 2018

Martin
United Kingdom
4.2

“Very disappointed, very expensive mistake, will not stay in another Marriott hotel after this.”
- • Leisure trip
- • Couple
- • Diamond Building Room Ocean Front
- • Stayed 6 nights
- • Submitted from a mobile device
Staff on strike and picketing all around the hotel grounds banging drums and chanting through loudhailers from 7am to 10pm
Location superb. Potentially a very nice hotel.

Stayed in November 2018
Reviewed: November 19, 2018

Glen
Australia
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Tower Waikiki City View
- • Stayed 1 night
current industrial disputation with protesters outside diminishes experience. Some services closed as result. Best to defer visit till this over but is still lovely place to stay
lovely old feel perfectly situated hotel

Stayed in November 2018
Reviewed: November 18, 2018

Andrea
Australia

1 helpful vote
5.8

“Terrible”
- • Leisure trip
- • Group of friends
- • Vibrant Waikiki City View
- • Stayed 1 night
- • Submitted from a mobile device
Look above
There were protesters making s large noise from 7am- 10pm Was horrible No restaurant s open and skeleton staff We were not told before as this would be going on our whole stay of one week The staff didn’t even inform us as we booked in ! Was unacceptable so we canceled the next booking of six nights

Stayed in November 2018
Reviewed: November 17, 2018

Anonymous
United States of America
4.6

“Disappointing”
- • Leisure trip
- • Solo traveler
- • Tower Room with Partial Ocean View
- • Stayed 4 nights
The fact that hotel workers were on STRIKE. It would have been nice to be told ahead of time what the situation was at the hotel.

Stayed in November 2018
Reviewed: November 15, 2018

Roxanne
Australia
7.1

Good
- • Leisure trip
- • Couple
- • Vibrant Waikiki City View
- • Stayed 4 nights
industrial disputation
location

Stayed in November 2018
Reviewed: November 14, 2018

Megan
Australia
6.7

Pleasant
- • Leisure trip
- • Couple
- • Diamond Building Room Ocean Front
- • Stayed 7 nights
- • Submitted from a mobile device
There was a workers strike and as a guest we weren’t informed about it until our arrival. We ran out of towels and had to find someone to take out our rubbish.
Great location on the beach in the heart of Hawaii.

Stayed in November 2018
Reviewed: November 13, 2018

Lisa
Australia
5.4

“Below expectations and dissaponitkng”
- • Leisure trip
- • Group of friends
- • Vibrant Waikiki City View
- • Stayed 5 nights
- • Submitted from a mobile device
Staff on strike, no restaurants open in hotel, striking staff screaming in megaphones and protesting for 16 hours per day.
Location and proximity to beach

Stayed in November 2018
Reviewed: November 12, 2018

David
United States of America

2 helpful votes
4.2

Disappointing
- • Leisure trip
- • Couple
- • Diamond Building Room Ocean Front
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel staff were on strike (apparently starting two months before we arrived and, as far as I know, still ongoing). Would have been nice to be alerted to this before being dropped curbside with strikers banging pots and pans all along the sidewalk in front. This lasted 16 hours a day the two days we were there, starting at 7:00 am outside our window. The issue, speaking to a couple strikers, seems to be the union contract expired two months ago, and management is trying to force workers in the new contract to shoulder more of their health-care costs. With no staff, the restaurant was closed, there was no breakfast service, no pool bar, the beachside terrace was unkempt. Waikiki is a bit like Miami Beach, an urban beach with decent hotels and shopping malls, but nothing special as a beach, which is narrow with high surf. The strike was affecting other nearby hotels, so check and see if your hotel is affected before wasting your vacation on Waikiki.
, no pool bar

Stayed in October 2018
Reviewed: November 11, 2018

Luis
Canada
5.0

“poor vacation due to labor relations issue, stressful time”
- • Leisure trip
- • Couple
- • Vibrant Waikiki City View
- • Stayed 4 nights
black mold in the shower, burned light in the mirror, shower leaked water on to the floor, loud labor relations strike, sporadic housekeeping service, no mention of issue on the website, closed beach bar also no mentioned on website
not much

Stayed in November 2018

Resort Moana Surfrider, A Westin Resort & Spa

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Area Info – This neighborhood is a great choice for travelers interested in beach walks, surfing and shopping – Check location Guests loved walking around the neighborhood!

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