Hotels near Aguas Calientes, Machu Picchu

We spent the previous night in Agua Calientes. The next morning, John Pizarro reached out via WhatsApp (if you don’t have this app, I’d recommend downloading it!). He met and helped us get on the earlier Consettur bus to avoid the afternoon crowds that will be coming on the afternoon train. Normally, you are only allowed to board the bus half an hour prior to your Machu Picchu admission time. Ours was at 2pm. John talked to the Cobsettur staff and we were able to board the bus at 11am since we are staying at the lodge. Once the bus stopped at the lodge, Jessen welcomed us and personally escorted us to the 2nd floor where we checked in and waited for our room to be cleaned. Check in was at 1pm so we were early. Crucial and Ruth checked us in and invited us to the traditional ceremony where we did offering to the 3 mountains. It was pretty meaningful. In the evening, Edgardo knocked on our door and offered turn-down service and brought us candle in a big beautiful bowl. Edy was our waiter for dinner and breakfast the next morning, very accommodating to us being vegetarian and even offered us a dish not on the menu that he asked the chef to make for me. We were definitely glad to have him again the next morning. Jason started us off with the menu and finding us a good seat. At the front office, Andrea was very helpful and asked us if we had brought raincoat since it started raining. We had bought the 5 soles raincoats but Andrea provided us raincoats and water bottle to take with us to Machu Picchu. Andrea also checked us out and was super friendly, very knowledgeable. Kevi went out of his way to find me smaller change. He had to go to 3 different areas to make sure I had smaller change. Jessen walked us to the bus the morning we checked out. We went to Aqua calientes since our train departed at 4:30. John, the hardest working guy, escorted us to thenlounge after we were done shopping. All the staff I mentioned above deserved the recognitions! Thx all!

I was surprised with the quality of the hotel because read some bad comments, but it was a really nice stay.

Beautiful, clean, comfortable and centrally located hostel, with all the useful amenities. The owner is very kind and helpful.

We enjoyed free breakfast everyday!

The location was perfect. Close to the hot springs and the staff were so nice and helpful.

The place is in the middle of the city, very close to the bus station that’s taking you to Machu Picchu and very close to the train station. They waited for us at the train station upon arrival and guided us to the hotel. The staff is incredibly helpful and polite, they gave us directions for buying tickets for the bus and made sure we find the place. The room was ok, quite noisy from the river, but it’s not a big deal. The breakfast does not have so many choices, but overall was pretty good.