Lodgings in Tampa

Everyone was really helpful and extremely nice.

Location, staff very friendly. Breakfast are good

Very courteous. And polite always stay there.³

10min walking distance to downtown area, hotel provides free shuttle drop off and pick up within downtown/ybor area. Right across the riverside walk. Staff was very friendly, helpful with packages.

Driving up I was very cautious but once I seen the hotel I was impressed and very satisfied.

Clean and friendly staff. Best comfortable bed I’ve ever slept on at a hotel.

It’s a comfortable place to spend the night.

Excellent hotel, very comfortable, clean and the person in the lobby very attentive to the needs of the guest.

Clean, friendly staff, bug free rooms!

Easy check in, actually let us in 1 hour early.

There.were at least 100 crack heads out back. The door to the room was broken and wouldn't lock. We immediately let..the did refund the room but not the 50 dollar deposit and they won't respond to me. I'm a senior citizen

We were very pleased with our room.It was close to everything and very comfortable.

Sebastian from front desk was exceptional and very helpful. The room was nice and clean. The breakfast was really good interms of the taste. The housing keeping and kitchen staff were great.👍🏾

Excellent attention with the staff/great room service

Every staff member was super helpful and polite. Quiet location, comfy beds, clean rooms. We had a great time!

It was good the dining in evening and breakfast was stellar

The property was very clean . Great customer service

I was able to leave my car there while traveling.

Everything. Very comfortable. Great service. Awesome that it is in the airport. We had an early flight and this was very convenient! Loved it.

Proximity to the convention centre and aquarium and Arena

The Convenience of the hotel, the room was very relaxful and quiet.

Nice big suite, kitchen with everything you need, clean swimming pool, firepit

The staff were kind and friendly. It was easy to checkin and checkout.

I am very disappointed with the service I received. I arrived at the hotel at 4:00 AM and was initially told that my room would be ready at 6:00 AM. Then I was told 7:00 AM, and later I was informed that I would have to wait until 10:00 AM. The constant changes and lack of clear communication were extremely frustrating. What bothered me the most was the lack of empathy from the front desk staff. I was visibly exhausted after traveling, yet no effort was made to accommodate me or even show understanding of my situation. The staff came across as cold, indifferent, and uninterested in providing good customer service. Because I was so tired and could not continue waiting, I ultimately had to cancel my reservation and find another hotel. This was extremely disappointing, especially after being given several different check-in times throughout the morning. What makes this even more unfortunate is that I genuinely liked the hotel. The property looked beautiful, and I was excited to enjoy everything it had to offer. Unfortunately, because of the situation with my room and the lack of support from the front desk, I never had the opportunity to experience any of the amenities or services. A hotel should not only provide rooms but also make guests feel welcomed and cared for. Unfortunately, that was not my experience. I strongly believe the front desk team needs additional training in customer service and guest relations. A little kindness, empathy, and professionalism would have made a significant difference. I hope management takes this feedback seriously and works to improve the guest experience, because the hotel itself seems wonderful.

The property was clean and easily accessible.

Good location, very clean, good breakfast, very comfortable mattresses.

Excellent price, hot breakfast, free parking, good wifi, 24 hour coffee.

Very clean,new appearance and very attractive

Nice quite place just needs toilets fixed

Coffee maker in room would be nice

That it was across from the amphitheater was the reason for staying at this location. The fact that it was also decent in pricing was a huge bonus. Booking online was so easy.

The best hotel room that i ever been. No doubt about it. Unfortunately i only stayed overnight due to my flight schedule. Will be back there for sure.