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Nils am See - ADULTS ONLY ab 18 Jahren

Hotel in Weiden am See

Facing the beachfront, Nils am See - ADULTS ONLY ab 18 Jahren offers 4-star accommodations in Weiden am See and has a garden, private beach area and restaurant.

G
George
From
Lebanon
I give 5 stars to this hotel , new clean amazing comfy bed very quiet and relaxing location sure will visit again 😉
Scored out of 10, guest rating 9.2
Wonderful - What previous guests thought, 1,454 reviews
Price from
$229.21
1 night, 2 adults

Hotel HegiQ - Adults Only Hotel

Hotel in Hegykő

Located in Hegykő, 4.5 miles from Esterhazy Castle, Hotel HegiQ - Adults Only Hotel provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace.

P
Peter B
From
United States
It's not often you get to stay in a one-month old hotel, but this one is brand new (late September-early October 2022). It is hidden away on a side street in a small forgettable village, which keeps it quiet at night. It's all new and absolutely spotless, and includes a nice spa and wonderful sauna and two hot tubs on the ground floor, and access across a lawn to a 7-pool swimming and hot spring water resort (which is not new and is shared with an adjacent camp ground). Rates include dinner, and the wine list is quite reasonable and includes some wines made in the same and in the next village. Both dinner and buffet breakfast were good if not quite gourmet. Staff was very pleasant and helpful, all bilingual in Hungarian and German. (Don't know about English because I speak both Hungarian and German, never tried English).
Scored out of 10, guest rating 9.2
Wonderful - What previous guests thought, 784 reviews
Price from
$200.12
1 night, 2 adults

Hotel Katamaran

Hotel in Rust

Boasting a terrace and a bar, Hotel Katamaran is located in Rust. The property is located 2.1 mi from Roman stone pit St. Margarethen. Free WiFi is at guests' disposal.

H
Hubert
From
Austria
The staff was very friendly and attentive. The breakfast was varied and plentiful, with many fresh products, such as regional fruit juices from local farmers. We felt very comfortable.
Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 859 reviews
Price from
$258.65
1 night, 2 adults

Art Boutique Hotel Bürgerhaus

Hotel in Rust

In a historic building dating from 1537 featuring a rose garden and a quiet courtyard, the family-run TiMiMoo Boutique Hotel Bürgerhaus is right on the main square in the center of Rust.

V
Viorel
From
Austria
Excellent location, family ambient, very clean rooms. The hotel has few own parking spots but the parking around the hotel on the streets is posible free of charge. The staff was very friendly and hepful from the arrival to the check-out. We left the hotel feeling like we were visiting family. ❤️ The breakfast selection was very good, tasty and served to the table in the cosy ambient of the rose garden. The food choice was very diversified, with fresh vegetables and fruits and in the right amount.
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 130 reviews
Price from
$535.21
1 night, 2 adults

Domizil Gols, Boutique - Hotel

Hotel in Gols

Located in Gols and with Mönchhof Village Museum reachable within 2.9 miles, Domizil Gols, Boutique - Hotel has a tour desk, allergy-free rooms, a garden, free WiFi and a terrace.

K
Kseniia
From
Serbia
Owners and the staff are extremely kind and friendly! The place is close to Parndorf Outlet. Comfortable rooms, very clean. Delicious breakfast! Thank you
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 166 reviews
Price from
$139.62
1 night, 2 adults

Hotel Weingut Rosenhof

Hotel in Illmitz

Surrounded by a rose garden in the center of Illmitz, the Rosenhof offers free Wi-Fi, a sauna, and air-conditioned rooms with a balcony. The restaurant serves modern and classic dishes.

L
Lisa
From
United States
Staff went out of their way to be helpful. The garden and breakfast area were beautiful. Room was comfortable and nicely maintained. Enjoyed the sauna.
Scored out of 10, guest rating 9.2
Wonderful - What previous guests thought, 245 reviews
Price from
$209.43
1 night, 2 adults

VILA VITA Pannonia

Hotel in Pamhagen

VILA VITA Pannonia is a 200-hectare nature resort set amid the impressive landscape of Lake Neusiedl National Park in Burgenland.

D
David
From
Czech Republic
Food exceptional, everything great, fantastic for families. You will get free bike for a stay, but do not forget to bring yours or rent, there are incredible bike trips.
Scored out of 10, guest rating 9.3
Wonderful - What previous guests thought, 454 reviews
Price from
$361.96
1 night, 2 adults

Das Mittelpunkt

Hotel in Mörbisch am See

Das Mittelpunkt is a family-run 3-star hotel in a quiet location 5 minutes' walk from the center of Mörbisch on Lake Neusiedl. WiFi access is free of charge.

Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 228 reviews
Price from
$169.87
1 night, 2 adults

St. Martins Therme & Lodge

Hotel in Frauenkirchen

St. Martins Therme & Lodge on the banks of its own lake next to the Neusiedlersee-Seewinkel national park combines the exciting atmosphere of a safari lodge with the latest spa facilities.

V
Valeria
From
Israel
spa, saunas, programs, luxurious and delicious dinners. wonderful breakfasts
Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 639 reviews
Price from
$493.91
1 night, 2 adults

Hotel Al Faro Lodge am See

Hotel in Podersdorf am See

Our privately owned boutique hotel, located on the promenade in the center of Podersdorf, is only 328 feet away from the public beach and children's playground.

M
Michal
From
Slovakia
Room was in great shape, clean, fresh, with a nice lakeside view. Staff was very friendly and helpful. We tried pizza in the restaurant and it was pretty good, not quite Italian quality but really good nonetheless. Restaurant staff was very friendly as well and service was professional and quick. I'm not sure why there are several bad reviews on Google, we found every aspect of our stay very pleasant and enjoyable and will definitely come back in the future.
Scored out of 10, guest rating 9.1
Wonderful - What previous guests thought, 430 reviews
Price from
$198.96
1 night, 2 adults
See all 489 hotels in Lake Neusiedl

Most-booked hotels in Lake Neusiedl in the past month

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  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,584 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 2,536 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,225 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,779 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 1,454 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 454 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 987 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 577 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.6
    Excellent - What previous guests thought, 807 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 787 reviews

Lake Neusiedl's best hotels with breakfast

  • Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 56 reviews

    Featuring a garden, terrace, bar and free WiFi, Marienkron - Retreat & Health Resort is located in Mönchhof, 1.2 miles from Mönchhof Village Museum and 2.1 miles from Castle Halbturn.

  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 2,536 reviews

    Located in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,584 reviews

    Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 328 feet apart from each other, and offer a private access to the public beach.

  • Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,225 reviews

    Just 328 feet from the shore of Lake Neusiedl, Hotel am See Rust offers direct access to the public beach and the Seebad leisure area featuring a 20 ft² lawn, an adventure pool for children, and a...

  • Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,779 reviews

    Enjoying a quiet and scenic location between the historic Old Town of Rust and Lake Neusiedl, Seehotel Rust offers a restaurant and a spa area right by the water.

  • Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 787 reviews

    Located in Weiden am See, 5.6 miles from Mönchhof Village Museum, Luis von Weyden provides accommodations with a garden, free private parking, a terrace and a bar.

  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 204 reviews

    Located in Gols, 2.7 miles from Mönchhof Village Museum, Seminarhotel Daniels has accommodations with a shared lounge, free private parking, a terrace and a restaurant.

  • Scored out of 10, guest rating 8.7
    Excellent - What previous guests thought, 376 reviews

    Located only a short walk from Lake Neusiedl, the family-run Hotel & Restaurant Seehof is set in Podersdorf am See and offers free WiFi, a restaurant, and a children's playground.

Budget hotels in Lake Neusiedl

  • Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 372 reviews

    Located in Fertőd, a 7-minute walk from Esterhazy Castle, Hotel Patonai provides accommodations with free bikes, free private parking, a garden and a terrace. This 3-star hotel offers a restaurant.

  • Scored out of 10, guest rating 6.6
    Pleasant - What previous guests thought, 247 reviews

    Located in Donnerskirchen, within 7.7 miles of Esterházy Palace and 23 miles of Castle Forchtenstein, Weinland has accommodations with a shared lounge and free WiFi throughout the property as well as...

  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 784 reviews

    Located in Hegykő, 4.5 miles from Esterhazy Castle, Hotel HegiQ - Adults Only Hotel provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace.

  • Scored out of 10, guest rating 9.7
    Exceptional - What previous guests thought, 151 reviews

    Located in Podersdorf am See, 7.6 miles from Mönchhof Village Museum, The Parcels Hotel - Adults Only provides accommodations with an outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 177 reviews

    Located in Podersdorf, only a 2-minute walk from Lake Neusiedl, Landgasthof zur Goldenen Traube offers a sauna, free WiFi, and a restaurant with a garden.

  • Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 227 reviews

    Das Mittelpunkt is a family-run 3-star hotel in a quiet location 5 minutes' walk from the center of Mörbisch on Lake Neusiedl. WiFi access is free of charge.

  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 428 reviews

    Our privately owned boutique hotel, located on the promenade in the center of Podersdorf, is only 328 feet away from the public beach and children's playground.

  • Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 19 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Familienapartment Landhaus No 4 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a garden...

Hotels in Lake Neusiedl you can book without a credit card

  • Kirchenwirt Rust

    Hotel in Rust
    No credit card needed
    Scored out of 10, guest rating 7.2
    Good - What previous guests thought, 22 reviews

    Kirchenwirt Rust is located in Rust, 9.3 miles from Esterházy Palace and 23 miles from Castle Forchtenstein.

  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 24 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Landhaus No 3 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden...

  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 20 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Ferienhaus Landhaus No 1 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 9.9
    Exceptional - What previous guests thought, 8 reviews

    Winzerhof Schindler offers an own winery and spacious and modernly furnished rooms with free WiFi and a terrace or a balcony, 656 feet from Mörbisch’s center and a 2-minute drive from the shore of...

  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 25 reviews

    Located in Wallern im Burgenland, 9.1 miles from Esterhazy Castle, Landhaus Tauber provides accommodations with a garden, free private parking, a terrace and a restaurant.

  • Hotel Am Greiner

    Hotel in Rust
    No credit card needed
    Scored out of 10, guest rating 8.2
    Very Good - What previous guests thought, 107 reviews

    Hotel Am Greiner features a garden, shared lounge, a terrace and bar in Rust.

  • Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 125 reviews

    Located in Illmitz, 14 miles from Esterhazy Castle, Kracher Hotel Doppelzimmer - inklusive Pool provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 8.2
    Very Good - What previous guests thought, 538 reviews

    Offering outdoor and indoor tennis courts, as well as squash and badminton courts, a sauna, and a fitness center, Sporthotel Podersdorf is located in Podersdorf am See, a 20-minute walk away from Lake...

FAQs about hotels in Lake Neusiedl

See reviews by guests who stayed at hotels in Lake Neusiedl

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  • From $314.15 per night
    Scored out of 10, guest rating 9.6
    Exceptional - What previous guests thought, 130 reviews
    Excellent location, family ambient, very clean rooms. The hotel has few own parking spots but the parking around the hotel on the streets is posible free of charge. The staff was very friendly and hepful from the arrival to the check-out. We left the hotel feeling like we were visiting family. ❤️ The breakfast selection was very good, tasty and served to the table in the cosy ambient of the rose garden. The food choice was very diversified, with fresh vegetables and fruits and in the right amount.
    Guest review by
    Viorel
    Austria
  • From $292.97 per night
    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,779 reviews
    We had a wonderful large suite with private balcony and AC. The hotel has an indoor swimming pool and large lounging area in nature looking out to the lake. Wonderful. Also, the breakfast buffet is expansive and tasty. It makes you want to get out of bed and start the day off right.
    Guest review by
    John
    United States
  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 39 reviews
    We weren’t able to stay for breakfast ~ though the room and property was so beautiful and inviting. The laughter and conversation of people visiting one another was so welcoming and enjoyable. It was as though we were in a familiar and comfortable little environment!
    Guest review by
    Deborah
    United States
  • From $208.27 per night
    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,225 reviews
    Decent room with 3 single beds (2 joined together and the third one separate). Fairly quiet location (perhaps because we visited this establishment off season). Great variety for breakfast. Ample parking. Beautiful lake promenade nearby.
    Guest review by
    Alin
    Romania
  • From $250.48 per night
    Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 859 reviews
    The staff was very friendly and attentive. The breakfast was varied and plentiful, with many fresh products, such as regional fruit juices from local farmers. We felt very comfortable.
    Guest review by
    Hubert
    Austria
  • From $384.71 per night
    Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 454 reviews
    Food exceptional, everything great, fantastic for families. You will get free bike for a stay, but do not forget to bring yours or rent, there are incredible bike trips.
    Guest review by
    David
    Czech Republic
  • From $174.52 per night
    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,584 reviews
    Amazing position, overall very well maintained hotel and exceptionally clean. Breakfast offers many varieties of high quality food and drinks. Rooms are comfortable.
    Guest review by
    Damijan
    Slovenia
  • From $275.63 per night
    Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 72 reviews
    Fantastic service, friendly staff, beautiful setting and location, large pool, sauna, steam, very comfortable room. Great to be able to store bikes, and park.
    Guest review by
    Magdolna
    United States
  • From $209.43 per night
    Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 245 reviews
    Staff went out of their way to be helpful. The garden and breakfast area were beautiful. Room was comfortable and nicely maintained. Enjoyed the sauna.
    Guest review by
    Lisa
    United States
  • From $166.80 per night
    Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 815 reviews
    This is a very nice hotel, kind and helpful staff. The breakfest was delicious, amazing breads and a nice selection of food.
    Guest review by
    Maria Magdolna
    Hungary
  • From $481.11 per night
    Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 637 reviews
    spa, saunas, programs, luxurious and delicious dinners. wonderful breakfasts
    Guest review by
    Valeria
    Israel
  • From $260.33 per night
    Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 550 reviews
    Perfect place to rest in Rust! Very comfortable and fine pension!
    Guest review by
    Olgacaputo
    Austria
  • From $90.75 per night
    Scored out of 10, guest rating 6.7
    Pleasant - What previous guests thought, 292 reviews
    Staff was very nice, rooms were perfect for our needs
    Guest review by
    Tamas
    Hungary
  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 482 reviews
    Lovely place, friendly stuff . Very good food .
    Guest review by
    Dominika
    Slovakia

Planning a trip? Get inspired by reviews of cities in Lake Neusiedl

  • 8.0

    Numerous cycle paths around the lake, lookouts, vineyards,...

    Numerous cycle paths around the lake, lookouts, vineyards, some restaurants around the cycle paths are closed even though Google shows them to be open. But there are occasional places to refill drinking water on the cycle paths. The bike paths are flat and suitable for everyone, but there is almost nothing in the shade for children, so you will spend the whole day in the fire if you come in the summer :) but to get wet you can jump into the lake - only from the beach for a fee, or you can get a card at the local accommodation for free entry. The disadvantage of the lake is very, very many mosquitoes in the early evening at the lake.
    Guest review by
    VitekVojkovsky
    Czech Republic
  • 10.0

    A great experience in a small town.

    A great experience in a small town. Very quiet, relaxing, and refreshing. Excellent breakfast and some great restaurant choices in town. Well worth the drive from Vienna. If you are a wine aficionado, this location must be on your bucket list. High-quality art work and personal touches in every room personally by the owner (forgot to say, she is awesome and the best host I've seen).
    Guest review by
    Prasad
    United States
  • 10.0

    Illmitz is a great location for visiting the Neusiedler See...

    Illmitz is a great location for visiting the Neusiedler See National Park. It has a good choice of restaurants; our hotel (Hotel Post) did evening meals Thu-Sun, so we had a chance to try other restaurants on oher evenings (Heuriger Holzhammer Pusztascheune Illmitz, Antonios Hof). Before leaving we used the web site https://www.birdingplaces.eu/ which had good information on places to visit and what we might expect to see. The hotel itself also had a good booklet on local places to visit and wildlife and we bought an English language version. There is also a good National Park Information Centre.
    Guest review by
    Peter
    United Kingdom
  • 8.0

    Neusiedl town is a good place when visiting the lake and/or...

    Neusiedl town is a good place when visiting the lake and/or national park. A car or at least bicycle is needed, because everything is a little bit far. There are some restaurants and shops in the town.
    Guest review by
    Aleš
    Czech Republic
  • 10.0

    Weiden am See is a town for a quiet but active stay.

    Weiden am See is a town for a quiet but active stay. It offers so many activities to the visitors that you are never bored. You can go cycling on special paths, visit the natural reserve nearby, enjoy the sun at the beach along with water activities, take a short trip to a nearby family park, pick strawberries directly from someone's strawberry farm, walk on the quiet streets and admire the nature, the plants and the neighbourhoods, go shopping in Parndorf, eat at local restaurants, go wine tasting and many more. It is a pleasure to spend time there, as a couple or a family with children.
    Guest review by
    Alexandra
    Romania
  • 6.0

    It's a small village.

    It's a small village. There is no much in terms of facilities. You will have to travel to Sopron or some other little towns not far from it if you want to do more than just a specific things as I did. I was there for a very specific reason and the place was close to where I needed to be. Otherwise one could choose Sopron and rent a car.
    Guest review by
    LBLA
    United Kingdom
  • 10.0

    A very picturesque area to explore with a bicycle.

    A very picturesque area to explore with a bicycle. The bicycle rental is unproblematic (you can pay not only in HUF but also in euros). The bicycle paths to nearby locations in Hungary (Sopron, Balf, Kópháza) and Austria (Mörbisch, St. Margarethen, Rust, Oslip) are very convenient. The location is also good for business travelers witha car: if you have some business to do in Sopron or Eisenstadt.
    Guest review by
    Krzysztof
    Poland
  • 10.0

    Perfect destination for families with children.

    Perfect destination for families with children. The lake is quite warm, shallow, the beach is nice, well equipped with playgrounds, possibilities to eat and drink, have a shower. In the town there are enough restaurants, supermarkets, often markets.
    Guest review by
    Peter
    Slovakia
  • 8.0

    Rust is small but very nice historical town with churches,...

    Rust is small but very nice historical town with churches, historical houses and town walls. On Hauptstrasse and close to Fischerkirche you can find nice wine bars as the town is wellknown for its wines. Also you can find good typical restaurants near Alten Stadttor (Seezeile). The town is good starting point to discover this part of Neusiedlersee region. Preferable by bike but you can also walk or by bus (free for Neusiedlersee card holders). In hot summer you can go to the lake (2,0 km from city center) to enjoy the watter activities on the lake or swipping pools. You can visit Mörbisch with local museum, wineries and lake beach. Going by bike is the best way.
    Guest review by
    Jiri
    Czech Republic
  • 2.0

    TERRIBLE PLACE, DO NOT BOOK!!

    TERRIBLE PLACE, DO NOT BOOK!! The condition of cleanliness and comfort was completely unacceptable and utterly disappointing. And until now the host showed no response to our messages. Going missing so they can avoid the problem. The issues we encountered are as follows: 1. Dirty Bedding: The bed linens had visibly hair, black stains, blood spots, and yellow discolouration. This is absolutely not acceptable. 2. Missing Bedding in One Bedroom: In one bedroom, we found a duvet and pillow in a drawer, but they were not covered. We had to put the covers on ourselves, which is clearly not part of the standard service. 3. Food Crumbs Under the Sofa Blanket: There were significant amounts of food crumbs hidden under the sofa blanket, indicating a complete lack of proper cleaning. 4. Uncomfortably Cold Temperature: Despite turning the heater to maximum, the apartment remained cold, forcing us to wear down jackets indoors. This level of discomfort is unacceptable. Including the shower boilers not working properly and we had to take cold showers. 5. Slow Wifi: Can't even load videos on tiktok, don't even try youtube. We arrived at 8 PM after a long journey, and given the condition of the apartment, it was too late for us to find alternative accommodations. While we are trying our best to adjust to the situation, we expect a refund due to the clear failure to provide the promised standards of cleanliness and comfort. I tried communicating with the property via booking.com, but their are not responsive, and showed no initiative in solving the situation. I felt very neglected and disappointed in this service.
    Guest review by
    Jiawen
    Singapore
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