Reviews of Gateway Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Khaleed Bin Waleed Street, Dubai, United Arab Emirates
#270 of 618 hotels in Dubai
Guests' ChoiceReview Score
Based on 2209 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
7.9
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Facilities
8.5
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Staff
9.2
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Value for money
8.6
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Free Wifi
8.4
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Reviewed: May 2, 2025
Diana
Australia85 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Enjoyed the bowl of fresh fruit
Stayed in May 2025
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Reviewed: April 28, 2025
Petrus
Netherlands77 Reviews16 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 13 nights
nothing
Once again my stay at the hotel was a pleasant one with good service, friendly and helpful staff, and what strikes me again and again is the hygiene and cleanliness of all accessible areas. although the entire staff served me according to my wishes, I would like to mention a few people in particular: especially Lifeguard's Mr. JOEL and on his day off Mr. NILANKA !!! Both deserve a compliment!!! and house keeping mr. PAWAN ( and sometimes mr. NILANKA ) Thank you very much for the service and help offered............. with kind regards and thanks: Petrus Caris
Stayed in April 2025
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Reviewed: April 28, 2025
Patrick
Australia12 Reviews3 helpful votes9.0“Great spot in Old Dubai, close enough to the creek, Abras and Metro.”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 4 nights
Great location, walking distance to the creek, Abras, Souks etc.
Stayed in April 2025
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Reviewed: April 22, 2025
Arseni
United Kingdom29 Reviews8.0“Very good and enjoyable stay.”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 7 nights
- • Submitted from a mobile device
Breakfast area is not big enough. In a pick time hard to find a seat.
Very good location, spacious room and friendly staff.
Stayed in April 2025
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Reviewed: April 21, 2025
Anca
Romania7 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The parking was excellent and overall it was a good value for the money spent.
Stayed in April 2025
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Reviewed: April 19, 2025
Cristina
Romania17 Reviews4 helpful votes9.0“Great value for money”- • Solo traveler
- • Deluxe Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
The bathroom was a bit old, but it's an accommodation on a budget, so I would book this place again.
The staff members were all exceptionally polite and helpful, the breakfast is reach, and the hotel is very well located in the Old Neighbourhood of Dubai, within walking distance from very interesting museums. For a short stay on a budget, this hotel is overall great value for money.
Stayed in April 2025
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Reviewed: April 16, 2025
Vijayakumar
India2 Reviews1 helpful vote9.0“Comfort”- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff working
Service is good
Stayed in April 2025
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Reviewed: April 13, 2025
Deepak
India3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
Overall satisfied
Stayed in April 2025
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Reviewed: April 12, 2025
Ali
United Kingdom6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 8 nights
- • Submitted from a mobile device
The area surrounding the hotel is bad and not clean.
The cleaning, the staff, the food are very good
Stayed in April 2025
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Reviewed: April 10, 2025
Ravi
India7 Reviews3 helpful votes8.0“centre and valued for meny and near to airport and other attractions”- • Leisure trip
- • Group
- • Deluxe Single Room
- • Stayed 7 nights
value for money and centrally located easy to reach from airport and ither attractions
location is good but breakfast spread is less room is clean and good
Stayed in April 2025
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Reviewed: April 9, 2025
Sreenivas
India6 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing in perticular
Nice hotel in a comfortable location and the staff were very good. I will stay here if I visit Dubai again.
Stayed in March 2025
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Reviewed: April 8, 2025
Eun
South Korea20 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Spacious room and cleanest bed, kind and professional staff, close to the Dubai Creek area and not far from the airport, overall great value for money
Stayed in April 2025
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Reviewed: April 8, 2025
Nagen
Oman12 Reviews9.0“Overall, pleasant stay at the Gateway Hotel in Dubai.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 4 nights
The one area that significantly let down my stay was the breakfast. The quality of the food was not up to par, and some items didn't seem very fresh. The hot food options were often lukewarm, and the overall presentation could have been much better. Out of the spread, I only had sausage while others was not appealing.
My room was a definite highlight – it was well-appointed, impeccably clean, and surprisingly spacious, providing a comfortable and relaxing environment after a long day. The exceptional service I received from the Front Desk staff truly stood out. The lady who handled my check-in was incredibly polite and friendly. She made the process swift and seamless, clearly explaining each step and ensuring I felt welcomed. Although I unfortunately can't recall her name, her professionalism and warm demeanor left a lasting positive impression.
Stayed in April 2025
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Reviewed: April 6, 2025
Sara
Portugal16 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Very Nice staff !
Stayed in April 2025
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Reviewed: April 4, 2025
Daisy
Saudi Arabia21 Reviews1 helpful vote8.0“Amazing”- • Leisure trip
- • Group
- • Family Quadruple Room
- • Stayed 7 nights
- • Submitted from a mobile device
Neighborhood surrounding
Bigger room
Stayed in April 2025
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Reviewed: April 4, 2025
Daisy
Saudi Arabia21 Reviews1 helpful vote8.0“It was lovely experience”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
The neighborhood
The size of the room is bigger than our usual hotel experienced
Stayed in April 2025
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Reviewed: April 4, 2025
Vikas
India5 Reviews4 helpful votes8.0“It was good and nice hotel and has good facility”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel toilet flush was broken
Stayed in March 2025
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Reviewed: April 3, 2025
Vijay
India13 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Large Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Located in highly crowded area
Stayed in April 2025
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Reviewed: April 2, 2025
Mat
United Kingdom147 Reviews19 helpful votes8.0“Very good hotel. Much better than expected. Clean and well managed.”- • Business trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
The only disappointment was the breakfast. It's really not very good.
Friendly. Polite. Helpful. Well organised.
Stayed in April 2025
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Reviewed: April 1, 2025
Bozena
Austria33 Reviews3 helpful votes9.0“Very satisfying”- • Solo traveler
- • Deluxe Double Room
- • Stayed 20 nights
- • Submitted from a mobile device
I had the impression that I was in a 5 star hotel. All requests and wishes were fulfilled. The staff was nice and interested in making the guest fully satisfied.
Stayed in March 2025
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Reviewed: March 14, 2025
Christian-daniel
Romania36 Reviews6 helpful votes9.0“Accomodation in Dubai”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 6 nights
- • Submitted from a mobile device
Aprox. 10 Minutes walking to the nearest Metro Station and Bus Station.
Spotless clean and spacious room, good and varied breakfast at Gateway Hotel in Bur Dubai.
Stayed in March 2025
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Reviewed: March 10, 2025
Andrea
Austria2 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 5 nights
Breakfast included specialities from India
Stayed in January 2025
-
Reviewed: March 7, 2025
Ranjiny
United Kingdom14 Reviews3 helpful votes9.0“Jyothi service customer relations Excellent”- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good for the price Service very good Specially staff Natheesan but all the staff very excellent
Stayed in March 2025
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Reviewed: March 7, 2025
Kushal
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
The restaurant staff try their best to accommodate different dietary requirements. The chef provided soya milk for my tea - I am a vegan - and said he would happy adapt the menu for any special requests. The rooms are large, airy and tidy. The swimming pool on the roof terrace is medium sized but still large enough to swim lengths. The gym had adequate equipment and is tidy. The location is excellent - in the heart of vibrant Meena Baazar. When in Dubai again we would love to stay here
Stayed in March 2025
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Reviewed: March 3, 2025
Zdencis
Czech Republic41 Reviews2 helpful votes8.0“Good hotel for good price in old city and close to public transport.”- • Leisure trip
- • Family with young children
- • Deluxe Large Twin Room
- • Stayed 9 nights
Poor wi-fi (at least in room 165)
Helpful staff, clean room, everyday new bottle of water for everyone, free parking, pool ont he roof, close to metro and bus station.
Stayed in March 2025
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