Rruga Kompleksit, 1000 Golem, Albania
#21 of 81 hotels in Golem
Guests' ChoiceBased on 132 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
8.5
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 21, 2025
Krsto
MontenegroStaff was amazing !! View was amazing, in general excellent value for money
Stayed in July 2025
Reviewed: June 3, 2025
Dorota
United KingdomBeautiful front sea view from our appartment. Location. Private beach. Friendly and helpful staff. Food
Stayed in May 2025
Reviewed: June 2, 2025
Lansley
United KingdomLovely hotel , bargain price
Stayed in May 2025
Reviewed: June 2, 2025
Alban
United KingdomThe whole experience was amazing from the staff to the hotel and the food was amazing! Would not want to go anywhere else. Highly recommend to anyone if they haven't been. I am definitely going back there again next year and the kids loved it.
Stayed in June 2025
Reviewed: May 31, 2025
Madelene
SwedenThe music in the evening/night was really loud and it was hard to sleep with that volume (the hotel had entertainment/disco etc.) It was so loud that it was rattling inside the room and impossible to sleep before it became quiet.
amazing, best experience! lived in luxury. the food was amazing, so much food with all-inclusive. best hotel! the pool was absolutely wonderful. super friendly staff & helpful. Cleaning every day! Absolutely 10/10. super satisfied!
Stayed in May 2025
Reviewed: April 9, 2025
Prichard
United KingdomLuxury property and good facilities including spa.
Stayed in April 2025
Reviewed: April 7, 2025
Betty
United KingdomThis resort is exceptionally beautiful, spotless, and offers an all-in-one vacation experience. Situated right by the beach, it adds a scenic and relaxing touch to your stay. What truly makes it stand out—especially for families—are the excellent playground facilities that keep the little ones entertained. The customer service was also fantastic—friendly, attentive, and always ready to help, which made our stay even more enjoyable. This hotel was indeed a 5-star hotel that delivered a 5-star experience in every sense—from the elegance of the property and the variety of delicious meals to the thoughtful amenities and overall ambiance. I would highly recommend this hotel if you’re looking for something elegant, family-friendly, and unforgettable.
Stayed in March 2025
Reviewed: February 17, 2025
Afrim
Nothing to complain
The staff was very friendly and helpful,clean place ,good positon
Stayed in February 2025
Reviewed: February 13, 2025
Mahmod
IsraelNothing
Everything was great
Stayed in February 2025
Reviewed: February 12, 2025
Tee
United KingdomNothing
It was on a good location. Great customer service especially at the a la carte restaurant, the tall male server did a great job with helping with my food and non alcoholic drink choices and went above and beyond giving me good recommendations of things to do in Albania
Stayed in February 2025
Reviewed: February 2, 2025
Pjetër
AlbaniaIt is a very good hotel, with staff who are available for any request you may have. The pool is nice and warm. The hotel is very close to the sea although our room did not have a sea view.
Stayed in February 2025
Reviewed: January 25, 2025
Mimoza
Hotel Review Speech Good morning/afternoon everyone, Today, I would like to share my impression of the hotel I recently stayed at. From the moment I arrived, it was clear that this was a place that prioritized guest satisfaction in every way. First and foremost, the cleanliness of the hotel was impeccable. Every corner, from the lobby to the rooms, was spotless and well-maintained. It was evident that the staff took great care to ensure a hygienic and welcoming environment for all guests. The hospitality was another standout feature. The staff greeted me with warm smiles and a genuine willingness to assist. They were always available to answer questions, provide recommendations, or go the extra mile to make me feel at home. Their professionalism and friendliness truly made a difference in my experience. When it comes to comfort, the hotel exceeded my expectations. The room was spacious, the bed was incredibly comfortable, and every amenity was thoughtfully arranged to provide maximum convenience. It was a perfect space to relax and unwind after a long day. Additionally, the hotel’s attention to detail in every aspect, from the decor to the dining options, was remarkable. Whether enjoying a delicious meal at their restaurant or simply appreciating the ambiance of the lobby, I felt that every element was carefully curated to enhance the overall experience. In conclusion, this hotel left a lasting impression on me. With its exceptional cleanliness, warm hospitality, and unparalleled comfort, it is a place I would gladly return to and recommend to anyone looking for a memorable stay. Thank you!
Hotel Review Speech Good morning/afternoon everyone, Today, I would like to share my impression of the hotel I recently stayed at. From the moment I arrived, it was clear that this was a place that prioritized guest satisfaction in every way. First and foremost, the cleanliness of the hotel was impeccable. Every corner, from the lobby to the rooms, was spotless and well-maintained. It was evident that the staff took great care to ensure a hygienic and welcoming environment for all guests. The hospitality was another standout feature. The staff greeted me with warm smiles and a genuine willingness to assist. They were always available to answer questions, provide recommendations, or go the extra mile to make me feel at home. Their professionalism and friendliness truly made a difference in my experience. When it comes to comfort, the hotel exceeded my expectations. The room was spacious, the bed was incredibly comfortable, and every amenity was thoughtfully arranged to provide maximum convenience. It was a perfect space to relax and unwind after a long day. Additionally, the hotel’s attention to detail in every aspect, from the decor to the dining options, was remarkable. Whether enjoying a delicious meal at their restaurant or simply appreciating the ambiance of the lobby, I felt that every element was carefully curated to enhance the overall experience. In conclusion, this hotel left a lasting impression on me. With its exceptional cleanliness, warm hospitality, and unparalleled comfort, it is a place I would gladly return to and recommend to anyone looking for a memorable stay. Thank you!
Stayed in January 2025
Reviewed: April 16, 2024
Yuliia
UkraineIssues with the card payment in spa center
Nice beautiful modern hotel on the beachline with a nice spa center inside
Stayed in March 2024
Reviewed: March 24, 2024
Alicia
GermanyBed was very hard. Coffee from dispenser at breakfast was awful. Watered down. Tea selection was not flavorful. Walls are thin.
Beautiful property, great clean room and wonderful view! Amenities were awesome! Indoor pool, spa and restaurants were easy to get to by walking
Stayed in March 2024
Reviewed: March 22, 2024
Gazmend
AlbaniaCleanliness was superficial, a lot of noisy, beds and sofa not comfort, rooms to small and not as in description. Reception closed the phone lines and weren't able to reach after 12th.
Location, facility, breakfast
Stayed in February 2024
Reviewed: March 19, 2024
Gerda
United KingdomN/A everything was perfect
Amazing hotel, very clean and staff members very professional and polite. Breakfast was great, as well as diner. We went for a dinner on Monday evening, and the gentleman that served us was very knowledgeable and helpful. He also treated us with fruits and some sort of icecream. The spa is nice and clean, as well as gym. Even we went here out of season, I really enjoyed my time and will definitely go back during holiday season.
Stayed in March 2024
Reviewed: February 26, 2024
Trejsi
AlbaniaOverly crowded SPA with young children running around, jumping in the pool, using the sauna. The opposite of a relaxing experience.
Good breakfast, great location. Modern and spacious room. Attentive staff.
Stayed in February 2024
Reviewed: February 21, 2024
Gupta
PolandThe location is bit far from Durres. The breakfast had many options but there were nothing warm except eggs and less vegetarian options
The staff helped me change my booking and they were very helpful and pleasant.
Stayed in February 2024
Reviewed: February 20, 2024
Drilon
Lack of parking, terrible Wi-Fi
The continental breakfast, facilities and the location very close to the beach.
Stayed in February 2024
Reviewed: February 19, 2024
Anne-sophie
FranceIt is a very very big hotel and you need to like being with hundreds of people. The breakfast time was very busy, bread was regular (no special grain bread for instance), juice are very artificial.
The proximity with the beach, the big parking lot (although it does get full). The spa was nice but can get crowded. The staff was helpful, putting the 2 rooms together and they let us check out later.
Stayed in February 2024
Reviewed: February 2, 2024
Ermal
AlbaniaThe internal pool was warm enough, but it was a little small for the amount of people who were using it, and so it was not so clean.
The room was very nice and clean. The view was wonderful. The food also was great (dinner and breakfast). There was also great live music after dinner :)
Stayed in January 2024
Reviewed: January 24, 2024
Hasime
North Macedonia😊
😊
Stayed in January 2024
Reviewed: January 24, 2024
Albert
AustriaNothing
Luxury standards
Stayed in January 2024
Reviewed: December 30, 2023
Enton
SlovakiaI told you, you should pay me for consulting.
See my comments for the same Hotel the other day. Copy paste those here.
Stayed in December 2023
Reviewed: December 30, 2023
Enton
SlovakiaYou have to pay me for this :)
Staff. Facilities. Food. Beach. Sun. Pool. Wellness. Etc. Etc
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content