Staff pool

Stayed in April 2024

Concierge, pool service

Location, good vibes, confortable room

Stayed in March 2024

We like the hotel but you can see it needs some renovation on some points. We love the pool area overthere with nice people but the water was too hot.

Stayed in February 2024

Very good

Location excelent Swimming pool service more or less and service breakfast is poor. The rest was excelent.

Stayed in February 2024

Room devoid of any real decoration thought - plain walls and no pictures which made our duplex suite feel rather lack lustre. Downstairs sitting area a bit of a waste of space & not really worth having. A slight fusty smell to the room was not a great welcome. However, all the positive of staying in this hotel & location outweighed these negatives.

Beautiful public rooms, great pool area and outstanding staff. Spa & gym looked good but didn’t use it. Nothing was too much trouble. They recommended great venues for food and drink and their Tango show was fabulous.

Stayed in February 2024

The bed has a way too soft mattress.

The pool is amazing. The environment is awesome. The breakfast is perfect. The restaurants inside are great. The tango show is the best of all Argentina.

Stayed in December 2023

The spa area is very small, there is just 2 things you can do and a relax room. This is not a hotel to come and relax in, it’s for partying. The massages are overpriced for Buenos Aires standards. Most of the staff were great, one women spoke poorly to us.

The pool was nice, the location is good in Puerto Madero area

Stayed in December 2023

Love it

Stayed in December 2023

Location and staff were fantastic

Stayed in November 2023

nothing to complain

Excellent design, great hospitality, delicious food, beautiful tango show

Stayed in October 2023

Great and very attentive staff

Stayed in October 2023

During our recent stay, we were warmly received by the staff at this establishment. Their attentiveness and willingness to accommodate our needs ensured our visit was a pleasant one. We extend our gratitude to the staff for their exceptional service and commitment to hospitality.

Stayed in July 2023

Breakfast is too expensive, despite of the quality.

Everything. It was amazing,

Stayed in June 2023

Everything is top notch. No complaints.

Stayed in May 2023

The bathrooms are so small and tight for two people, we had a 70m2 suite but i didn't know or not noticed that the bedroom was at the 2nd floor and the living room on the first floor, which really had no use for us but it was not really showed or specified in the picture during the booking. To get to the 2nd floor, we had to climb a narrow stair which was really not very nice and can't imagine for people that has bad knees. i wouldn't book this type of suite again at Faena, even it is bigger on size but actually the room is small. our room had the street view, in overall we paid for a bigger room but didn't really enjoy it, the rate on booking was not breakfast included, and it was a much higher rate comparing with four season, Alvear and other 5stars hotel. the corridors of the hotel are darks, anyway, i felt the price value was not worth for the room we paid.

it's located in puerto madero area but it's a little far walking distance though to the restaurants; and there is no much going on around there, there is a little convenience store 1/2 block away and a pharmacy 2 blocks away, and that's about it. the hotel is beautiful, no wonder it's a philips stark design and arquitecture is beautfiul as well, the foods are good, the tango Rojo is a huge plus as it's inside the hotel, the lobby bathroom is beautiful as well, even it's a pretty dark decoration but in general with beautiful design and decor. everything was clean, bed comfy with great pillows and nice comfy sheet with good amenity. the concierge was excellent, the service was great and efficient, immediate. we arrange a city tour with Mario who was a real excellent tour guide, the van during the tour was great as well. the hotel transfer was great all the way to pick us up at a longer distance airport San Fernando, and i had no problem changing the pick up time at the last minute. the service was excellent.

Stayed in May 2023

The quality of bathroom amenities. Shampoo, conditioner and body lotion have poor quality.

Stayed in April 2023

very nice rooms and pool area

Stayed in February 2023

The decoration is OTT

Fantastic location. Excellent facilities and staff. The tango show is expensive but worth every penny.

Stayed in February 2023

bathroom configuration was different with glass and curtains

location, bell staff, pool

Stayed in February 2023

nada

the staff... the staff ... will always remember the extraordinary dinner in El Mercado thanks to Itamar and Julietta and the so considerate assistance of Pablo Arco in reception.

Stayed in January 2023

as this was an old factory some rooms are not ergonomic at all like 615 w park view The skybar side is much better with a small difference the tango show dinner was bad , no air and i regret show is good

the architecture lobby restaurants pool bar/ resto especially

Stayed in January 2023

great staff

Stayed in January 2023

room needed a good clean and was tired in terms of furnishings.

Stayed in November 2022

the shower was not the easiest to get into

quirky very well maintained

Stayed in January 2023