The pool is really nice

Stayed in April 2024

The pool is really nice The location is good It also has sauna

Stayed in April 2024

The hotel is very tired and doesn't correspond to declared 5-stars category. SPA is dirty. Breakfast is not tasty at all and very limited by choice.

The room was renewed and had all necessary amenities. Gym is well equipped and has exceptional city-view.

Stayed in January 2024

Central location. Helpful staff. Staff gave helpful advice to make our visit more special

Stayed in March 2024

Late check in

Roof Drop pool, central location

Stayed in February 2024

the area is not very pleasant

big nice room with a view. good breakfast though not amazing. nice staff. very reasonable peice

Stayed in November 2023

Homeless sleeping out front

Pool and views on top floor

Stayed in December 2023

There was no concierge services , bath rooms amenities less than normal

Hotel location and hotel staff

Stayed in November 2023

Bathrooms need refurbishment

Very nice pool at an excellent rooftop location

Stayed in July 2023

First suggestion would be extending opening hours for the pool, it'd been nice to be able to enjoy it a bit more. I was visiting as a tourist, long walks and such, and I didn't want to miss on the city during the evening (safety is a concern later at night), but it wasn't a turn-off either, just something that I'd enjoyed. The second thing I'd suggest, easier and more important, would be making sure to have enough quality complementary hot drinks in the rooms, and ceramic cups. After a long day, all one wants to do is take a shower and have a nice cup of coffee, or tea. Coffee and tea in the room were not good quality brands -as they are in the breakfast launge- nor enough for two people. After the first night, they didn't replace any of it; not the coffee, tea, or paper cups. I did get cups from a memeber of the staff downstairs (again, amazing, polite, and fast), but I had to go out and buy coffee and sugar. I didn't ask for it, because I didn't want to inconvenience the restaurant waitress any further, I'm sure she'd provide them if I had, but obviously it wasn't ideal that I had to go out of the room as soon as I got there, tired as I was.

Customer service was excellent, everyone was polite, helpful, and quick; always going the extra mile to make you feel taken care of. Location is great, and so is the view. Breakfast was great, quality, quantity, and variety of the food -they even have a gluten-free section- really comfortable chairs, quiet space to relax as you eat. The pool was a beautiful calm space, with soft lights and music. The entire experience was all-in-all a smooth and relaxing one, and it's definitely the staff that made it feel that way.

Stayed in May 2023

la internet pesima

spa

Stayed in April 2023

Very good location and facilities.

Stayed in February 2023

nothing

food was divine, the staff really helpful, attentive, happy and knew their jobs

Stayed in January 2023

room has zero view

The pool area and fitness areas was was nice !

Stayed in February 2023

Stay was great. Hotel staff spoke English and were very helpful. The roof top pool area made our stay. Would recommend staying at this hotel! Super fade and location was great :)

Stayed in January 2023

Food at the restaurant

Nice hotel in a great location

Stayed in February 2023

breakfast basic

clean, big room

Stayed in February 2023

I felt like the staff at the front of the hotel were very unwelcoming. Not once was a greeted a hello, even if I initiated it. It felt very cold for a hotel that costs that much- I’ve been to cheaper places that had more hospitable staff. The check in ladies were very warm and helpful, however. The housekeepers were also kind and brought me extra towels /toiletries when I asked. The kitchen/breakfast staff was also very attentive but the doormen need better training, in my opinion.

The location was amazing! The buses and subway were right there, and it was also easy for any Ubers/taxis to park in front for a quick pick up or drop off. The view of the city was also incredible and the breakfast was really varied and fair.

Stayed in February 2023

The ambience is good. Wish the food has more variety.

Stayed in January 2023

the view from the city view room was a total disappointment as it was just the view the other Marriott tower, we had to open the closet to make the air conditioner to function properly 🤷‍♂️

nice view to the obelisco from the pool, nice layout and decoration of the room and bathroom

Stayed in December 2022

Main restaurant not open until 20.00

Central location

Stayed in December 2022

No rooftop bar

Location

Stayed in October 2022

Nothing to complain really.

Really great hotel. The pool on the rooftop is magnificent and the view there is priceless. Rooms and the rest of the facilities in general are what you would expect from such a hotel.

Stayed in August 2022

Old, rooms not modern

Pool

Stayed in October 2022