poor WiFi

allmost everythink

Stayed in August 2025

Pillows were not too comfortable, and in one of the rooms the wifi signal was weak and only worked near the door.

It's a lovely hotel, excellent stay

Stayed in July 2025

I don't get why the Wellness area is colsing such early, but this is quite common at different Hotels also.

Everything was perfect during our stay, the staff is extremely friendly and the location is amazing even for the Summer! The room was perfectly big enough to travel with a small child.

Stayed in July 2025

The stay was wonderful . We reached in evening , the staff was present to to do a smooth check in . Best part was the breakfast , we had a wide spread range of breakfast to have . Each of the room has a reserved table in the restaurant . Which made us comfortable , we had 2 kids with us , we got enough space to eat and enjoy. Also the hotel is located right in front of the seilbahn to reach of the mountain peak . The hotel provide sommer card . Our stay was wonderful , fully enjoyed it

Stayed in May 2025

Self check-in system wasn't very user friendly and I spent lots of time struggling with it as it put me back to beginning several times. 150 eur deposit when entering the hotel should be mentioned when booking the hotel or on the welcome message. Room was very hot without aircon or fan, and when we left the window open because if that the noices from the carbage station were quite loud.

Location next to Schmitten cable car. Clean and spacious room. Awesome breakfast, I'm certain that there is something to please everyone's taste. Friendly service.

Stayed in June 2025

They do not have single beds.

Stayed in June 2025

Location, summer card, breakfast

Stayed in June 2025

The leisure facilities were really poor. Pool freezing, Sauna out of order all week, and the smallest steam room in the world!!! Also, one tiny lift for whole hotel is not enough.

Great location, comfortable, good staff.

Stayed in February 2025

Quality of main meal could be improved

Location of property to the slopes

Stayed in February 2025

Really good selection.

Stayed in February 2025

Old room, large but sparse and furniture grubby. This is NOT a traditional Austrian, family run hotel. The hotel reception staff were mediocre. The pool was cold and crowded. No gym.

Location on the nursery slope. Ski in and out. Ski rental in hotel building. The food was excellent. The restaurant staff were exceptional.

Stayed in February 2025

There was no general cosy lounge area (apart from reception area) with a fireplace for apres-ski or when weather is bad- thought that charging for (tap) water at dinner was petty, bar hours restricted

Ski in & ski out & ski room facilities

Stayed in February 2025

Only thing we would’ve liked is a bit more staff. Nothing impacted the service but things like the bar etc. were closed in between.

Fantastic location and super friendly staff as well as modern and clean facilities.

Stayed in February 2025

Small, cold pool. Small sauna. No indoor playground for children.

Close to slopes Dinners

Stayed in January 2025

We stayed in one of the rooms that is yet to be refurbished it was fine enough although the beds need updating not very comfortable and the pillows were so thin not very comfortable. We went to use the spare pillow in the wardrobe and it had hairs all over it

Location is amazing perfect for our skiing holiday. The food is amazing one of the highlights of our day was to see what food we’d be served that evening could not fault it at all! The pool facilities were great and so convenient to have the locker rooms downstairs to be able to store our ski equipment.

Stayed in February 2025

The pool water was a bit too cold. Not enough electric outlets by the bed.

Room with magnificient view to the slopes, very friendly staff, especially Bojan the waiter and croatian speaking lady at the reception desk. Excellent dinner. Ski room with locker per room. Vicinity to the ski lift and ski bus that takes you downtown.

Stayed in January 2025

Nothing really. The pool could have been warmer.

Location was great!

Stayed in January 2025

Location

Stayed in September 2024

You have to wait until you get seated i. The breakfast The waiter will seat you on the same place every time claiming that other places are reserved but you see that no one occupied them

It was clean and the location was perfect

Stayed in October 2024

Understaffed, bar closed, difficult to get service on the terrace (end aug). Bed needs an update

Great location, large room

Stayed in August 2024

Poor WiFi signal in room, not enough parking places

Great location, good breakfast

Stayed in August 2024

For a short stay, and desire to take a quick glimpse of the Zell am See, it is located quite uphill , walking back to the hotel is quite an exercise. But if you appreciate a stunning view of the valley in the morning. It is flipped to a plus.

Nice view. Quiet evenings. Very relaxing. Pleasant soft wake-up by cattle bells from far outside. Super comfy rooms and wonderful breakfast. Zell am See card was a nice addition to the pool and sauna.

Stayed in August 2024

The room is outdated, and the house keeping service needs more attention they only changed the towels and made the beds. No AC in the room, however the weather was nice so we kept the windows open. The breakfast options are very limited. The policy for making a fixed table for each guest in the breakfast is a little bit annoying, and no was on the front door to guide us to our table or told us about this thing, by coming in the middle of our meal and asking to change the table because of this policy is not a nice thing!!

Amazing location, waking up on the cows bells and water sound every morning is very soothing. Kind near to the center 6 minutes by car or 30 minutes walking. The reception staff are kind and nice

Stayed in August 2024

First of all, be careful which type of room you choose. I just read the deluxe room, and I thought, ok , that's the best. But not, when we arrived, we found out that was a normal room for a three star hotel with outdated furniture. The name Deluxe is misleading. Carpet on the floor, mattress with a hole in the middle... Luckily it was very clean. There are also much nicer rooms available, which you can choose. After eight o'clock there are only 3 buses to the town. The hotel is on the hill, about half hour walk from the city, and it is hard to find a parking space there . Around the hotel are also only a few parking places. Even the place for disabled persons was a daily occupied with a car of some employee. When we arrived the first two days the dinner was self service, and it was quite good. Then they made a change and started to serve dinner. Because of the bad organisation we were waiting almost an hour to get the food. If there was no salad buffet, we would stay hungry. That was really disappointing. Do not go to Lichtenstein's klam, it is so crowded, and the girds are everywhere. You can not enjoy the nature. There are a lot of other nice places to go. In the city you will get the feeling that you are in some arabien town. We are not used to seeing so many fully cowered women everywhere. For me it was a little bit scary, but we didn't have any problems at all. They are just guests as everyone else.

Sommerkarte is a super possibility to go around. If you stay at that hotel, we recommend you to go around with the free buses. There are so many things included in that Sommerkarte. Ask about them at the check in. The hotel is on the hill, away from city noises, so you can sleep well. The room was very clean. Breakfast was good, with a lot of possibilities for anyone. The swimming pool was small, but super to relax, after all day walking around. Soft bathrobes and extra towels for swimming pool were available. Only few meters away, are three gondolas, and on the top of the hills around are beautiful views. You must go there.

Stayed in August 2024