They were quite in a hurry to clean the room on the last day. But it wasn’t a big deal for me

One of the best hotels I stayed. They were quite helpful with the information and the booking includes the Summer pass in the booking. My stay was quite comfortable and I wish I could have stayed more. The breakfast setup was warm and they serve hot choco.. also have a bar and quick menu if needed.

Stayed in June 2025

Coffee

Staff very friendly . Coffee not great, probably because the beans were not 100 pct Arabica. Location perfect. What stood out, for us, was the friendliness of the staff.

Stayed in June 2025

It was crystal clear and warm in our room. The breakfast was delicious👌 It was great to meet Martina 🫶

Stayed in April 2025

Very friendly, very clean, cozy and calm family pension at a great place. Very good breakfast! So kind stuff. It was second time here and we will be definitely back next time.

Stayed in January 2025

Convenient location, very friendly staff with a lot of tips about the place, great room

Stayed in December 2024

Nothing.

I loved how clean and comfortable it was. The staff were really kind.

Stayed in December 2024

It was not like that.

The room was very clean. The food and service were fabulous! Thank you!!!!

Stayed in December 2024

Very friendly people and I absolutely loved the staycation.

Stayed in November 2024

Nothing, everything was good😊

We really enjoyed delicious breakfast, staff was very friendly, polite and helpful ☺️. Location was perfect. I can’t forget about extra sauna and bath in the bathroom 🤩. The view from our balcony was nice☺️.

Stayed in November 2024

The rooms could use better soundproofing. Unfortunately, we could hear quite a bit from neighboring rooms and the hallway, which became particularly noticeable during our stay since a group of school kids was also checked in. The noise at certain times was a bit disruptive, and we were woken up early in the morning by other guests leaving.

We had a lovely experience with the staff, who were incredibly friendly and always ready to help. The location was excellent – it’s in a peaceful, scenic spot within easy walking distance of the village center and a variety of restaurants. Plus, the views from the hotel are beautiful, adding to the overall charm of the stay.

Stayed in November 2024

Nothing

Every thing is perfect friendly hostle ❤️

Stayed in October 2024

The place, the people especially martina and the breakfast was so good

Stayed in September 2024

Nothing

Everything

Stayed in September 2024

Staff very friendly and helpful, including explanations and directions to all highlights in the area. Very good breakfast

Stayed in September 2024

מדרגות לחדרים

Very nice hostess and excellent staff. There was a small problem in the room and everything was taken care of to our full satisfaction. Clean rooms. good breakfast quiet room

Stayed in September 2024

Great breakfast, super friendly staff. Can highly recommend. The summer card was a great addition allowing us to explore the region.

Stayed in August 2024

The stay was pleasant overall. However, a few things could be improved: - It would have been nice to have a minibar in the room. - Additionally, the breakfast options were limited, with the same items served each day, which made it feel repetitive.

The host and staff were fantastic, and the location was convenient in a quiet area. The Summer card is a great value - we enjoyed a lot of activities for free based on this card

Stayed in August 2024

Martina was a wonderful host! Thank you again, we have already recommended our friends to stay with you!

Stayed in August 2024

-

Excellent place! Very cozy!

Stayed in July 2024

Everything was perfect!

The location is excellent! The hotel is around the major trails around the Glockner Alps. The hotel is very cozy and welcoming! The personnel went well beyond what was necessary for our comfort! The breakfast was amazing with a lot of options of fresh fruits and vegetables and great baked goods! Don't forget to order hot chocolate along with your breakfast (no additional fee necessary!). The hotel is highly recommended!

Stayed in July 2024

location, customer service, how clean it was

Stayed in July 2024

Cute hotel, super friendly staff, great location and amazing breakfast!

Stayed in July 2024

Beds need an upgrade but overall not an issue.

Fantastic little hotel, super friendly staff and great breakfast.

Stayed in July 2024

We recently stayed here for a night during our Austria road trip. The hotel is run by the Martin family with the daughters and son of the patriarch manning the reception. Both check-in and check-out was quick. We were alloted a room on the second floor. An elevator to carry luggage to our room would have helped, but note that except one, none of the hotels that we stayed during our 3 week trip had an elevator. The room was quite spacious with a separate area to keep luggage. The bed was comfortable but the pillows were a bit flat as is the case in most Austrian hotels. The linen was spotless and clean. The bathroom was modern, however the shower area was quite small. It had all the necessary toiletries and white fluffy towels. The morning breakfast was excellent with a varied spread. Sepp was quite helpful in mapping out the sights to be visited. A Tea/Coffee maker in the room would have helped in the morning. The lighting in the room was insufficient & dull putting a strain on the eyes especially at night. We would rate this hotel a 9 out of 10 and will willingly book again if we visit Kaprun a second time.

Stayed in June 2024