Rathausstraße 17, 01. Innere Stadt, 1010 Vienna, Austria
#169 of 397 hotels in Vienna
Guests' ChoiceBased on 1067 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.5
Free Wifi
9.2
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End of dialog contentReviewed: August 17, 2025
Sebastian
BelgiumNo fridge/minibar in the room, the rooms are OK but quite basic, one of the door (room 105) could be closed with difficulty.
An elegant hotel, close to the City Hall and the Homburg Palace
Stayed in August 2025
Reviewed: August 17, 2025
Omer
TurkeyThe only downside was that there was no refrigerator in the room
Overall, I really liked everything about my stay — the room was comfortable and the service was good.
Stayed in August 2025
Reviewed: August 17, 2025
Claire
IrelandA fridge would have been nice but not a dealbreaker.
Lovely building in a quiet area but close to restaurants/shops and the underground/tram. Our room was very comfortable- spacious with a comfortable bed, great air con and a bath. Staff were very friendly and accommodating.
Stayed in August 2025
Reviewed: August 16, 2025
Andriy
UkraineThe location is very convenient, everything is close by in Vienna’s First District. The hotel has been completely renovated, everything is brand new. We booked a huge room for four people, with an incredible ceiling height of about 6 meters, huge tall windows, electric blinds, very comfortable beds, and a coffee machine. Despite the large windows, it was completely quiet at night. The bathroom is very comfortable. The only challenge for four people is coordinating time to use the facilities comfortably. Breakfast was very tasty and varied. We especially loved the option to make your own tea mix. We highly recommend this hotel—it was a wonderful stay!
Stayed in August 2025
Reviewed: August 16, 2025
Carmel
AustraliaNo minibar/fridge in any of the rooms. We could leave our milk etc in the fridge in reception which was not ideal.
Room was very spacious and location was good. Close to supermarket and transport. Easy walk to the city centre. Staff were very helpful and friendly. Very good cafe/restaurant nearby called Votiv.
Stayed in August 2025
Reviewed: August 14, 2025
Leyla
GermanyNothing
Everything was amazing.Location,pet friendly,clean and comfortable place to stay
Stayed in August 2025
Reviewed: August 11, 2025
Sudhakar
AustraliaGood breakfast, clean and airy rooms
Stayed in August 2025
Reviewed: August 11, 2025
Andrew
New ZealandGreat location, easy 10-15min walk to city centre. Spacious room with nice decor and fixtures. Would stay there again. Staff friendly & helpful. Included Breakfast has reasonable selection.
Stayed in August 2025
Reviewed: August 10, 2025
Thomas
OmanRooms were quite small, but this was as described in the listing and not surprising given where it is.
Excellent city centre hotel. Great location near the town hall and within easy walking distance of the old town and many other attractions. Interesting old building which has been sympathetically renovated. Good buffet breakfast with several options - complimentary fizz at the weekends too! Really friendly and helpful staff - will certainly return if I need to go to Vienna again.
Stayed in July 2025
Reviewed: August 9, 2025
Masih
DenmarkRoom does not have minibar and room service.
Hotel had good access to transport. Room was clean and cosy.
Stayed in August 2025
Reviewed: August 8, 2025
Samer
JordanAmenities
Clean, convenient.
Stayed in August 2025
Reviewed: August 8, 2025
Volkan
TurkeyAll well
Quiet neighborhood, clean peoperty, helpful staff
Stayed in August 2025
Reviewed: August 8, 2025
Dilyana
BulgariaOnly if there were a real coffee machine in the room 👍
The location it’s perfect 👌 Everything is near: the coffe shop, the church, the Rathauspark, the metro station… Perfect for Summer film fest and the Winter Christmas fest 🩷
Stayed in August 2025
Reviewed: August 6, 2025
Sreid
IrelandThe breakfast options were a bit of a let down and not worth €24.
Great location, only about 10-15 minutes walk into town. Staff were great and the room was comfortable.
Stayed in August 2025
Reviewed: August 5, 2025
Murphy
IrelandGood friendly staff Good location
Stayed in August 2025
Reviewed: August 3, 2025
Justice
GhanaThe hotel is conveniently located near the Vienna Town Hall, as well as both a metro station and a tram stop, providing easy access to all major attractions in the city. The staff members were polite and attentive, contributing to a pleasant experience. The rooms were well-maintained, and it was refreshing to stay in an establishment that prioritises environmental sustainability. We particularly appreciated the availability of tap water served in a large glass vase.
Stayed in July 2025
Reviewed: August 3, 2025
Ravi
IndiaNight reception manager was rude and indisciplined, no moisturizer in the room for such a category of hotel, iron board and refrigerator not in room can be availed from common area,
Clean and comfortable bed, beautiful window with sky view, air conditioning was there but not mentioned in booking.com, few of the reception staff, near to few of the top tourist sites. Rooms were brand new, heritage property, nearby pubs
Stayed in July 2025
Reviewed: August 2, 2025
Ilhan
TurkeyThere is no minibar and the rooms at the roof floor are a bit small and uncomfortablr
Location, staff
Stayed in August 2025
Reviewed: July 31, 2025
Michael
BelgiumA fridge in the very nice room would have been perfect.
Nice room, modern , very clean.
Stayed in July 2025
Reviewed: July 29, 2025
Saturnino
United StatesVery comfortable beds. Spacious bathroom
Stayed in July 2025
Reviewed: July 28, 2025
Zineb
QatarThe cards didn’t work so many times to opens the doors and one staff member was so rude about it !
It’s in central Vienna and it’s only 10/15 minutes walk to downtown. There are halal restaurants nearby and it’s a walking distance to everything. The rooms are modern and comfortable. We enjoyed it
Stayed in July 2025
Reviewed: July 26, 2025
Kirsty
AustraliaTv had no English
Comfy, clean , good aircon . Great pub around the corner and supermarket very close
Stayed in July 2025
Reviewed: July 24, 2025
Jane
United KingdomThey accept dogs! That bark a lot!
Great location, 10 mins to the main centre and 5 mins to the U bahn to get further out when necessary
Stayed in July 2025
Reviewed: July 21, 2025
Ebanni-starr
AustraliaNothing
The location was great
Stayed in July 2025
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