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Everything

Stayed in August 2025

Check in was a little not easy for no reason. I need to check-in online and get a code for the room. When we got there the room was occupied and we offered another room. No big trouble but really this online check-in is just not convenient when the hotel actually manages the rooms Also wifi was dead all evening. And cell connectivity is poor in the area.

Really nice place even though it was a bit out of the center. Really good breakfast. Comfortable big room. Really relaxing hearing the water flowing from the river. Friendly staff.

Stayed in August 2025

Nothing, everything is very good.

Everything is very nice, breakfast very delicious, beautiful Mountain View, nice parking spots.

Stayed in May 2025

They gave us old guest cards (for busses, spa and cable car) that were no longer valid. Internet problems—had to find the manager to resolve the second day.

Location. Various walking/ biking tracks right out of the door, including great trail into town, 40 minutes. incredible views, with animal farm and waterfalls. Good Breakfast. Quiet ( we were there in low season)

Stayed in May 2025

Cozy hotel in a beautiful location with good food, but some minor issues Pros: Excellent, modern, and clean rooms. Everything feels new and well-maintained. Great location – not in the city itself, which is actually a plus. It's peaceful, with a beautiful mountain river nearby, creating a great atmosphere. Tasty food in the restaurant, though the menu is quite limited. Breakfast offers a wide selection, but it's better to come early – by the end of breakfast time, many items are already gone, and the choice becomes more limited. Cons: There was an initial issue with parking, but the staff quickly resolved it through the restaurant. If they had informed guests from the start that parking issues could be handled there, it would have been perfect. Overall: A very pleasant place with excellent rooms, good food, and a beautiful natural setting. Some minor organizational improvements could make the experience even better, but overall, it's a great stay.

Stayed in March 2025

Unfortunately there's no elevator.

It was very clean and comfortable. The breakfast and dinner was nice.

Stayed in February 2025

PIN type locks

Staff!

Stayed in February 2025

Not

All

Stayed in September 2024

Dinner is OK, but there are limited options—the menu has two to three choices of each: soup, main dish, and dessert.

This hotel is very recommended. It offers a good breakfast, clean and renovated rooms, and parking. You can take bus 555 to Bad Gastein or Bad Dorfgastein. You can also walk the Kaiser Wilhelm Promenade to the center of Bad Gaistein daily because the root starts literally near the hotel. Some people complain about the noise of the river next to the hotel, but the windows are soundproof, yet the sound of the river makes me sleep well in harmony with nature.

Stayed in September 2024

The noise of the fan and there is no coffee or tea in the room to drink.

The view of the river and the mountain and very clean rooms

Stayed in August 2024

It is excellent but it is a bit isolated from the city and good for mountains hikers. Also it has no elevator. Other than this the staff and facility is excellent

Stayed in August 2024

The surroundings, breakfast and the large room! Fantastic! The staff were very friendly and nice. To have a river right outside your balcony door. Surreal. Would love to come back.

Stayed in July 2024

Clean room great Breakfast The sound of the rushing stream right next to us!

Stayed in June 2024

Everything perfect. Just a few minutes drive by car from the centre of Bad Gastein and the nearest lifts, yet somehow in a different world, in a valley next to the river, surrounded mainly by nature, with a beautiful walking path/trail leading through the valley offering a short or longer walks or hikes. The owners and staff very polite and welcoming. Excellent dinners! We'll come again.

Stayed in April 2024

Bus goes once in an hour it’s better not to miss it

It was our second time in this hotel and it was as good as it was last time. Amazing place to relax. The location is in the middle of the mountains and it’s so interesting to observe surroundings. The hotel is not pretty close to the city center, probably 30 minutes by foot, but I really recommend to take the walk once, it’s a beautiful journey by a popular hiking path. Moreover there was a bus that stops almost near the hotel. And it was super convenient and fast. Hotel provides you with a card that gives you 50% of discount of the bus (And good deals for other spots too) Staff are very friendly and helpful. Breakfast and food were delicious. I think we will revisit this place once more, because this is a place of fulfillment and energy.

Stayed in March 2024

It was pretty cold inside the room and radiators were mostly cold, making it impossible to dry the towels or ski clothes after slopes. Breakfast was much better last time when we visited back in 2019.

Comfortable room, nice personnel, beautiful surrounding area

Stayed in March 2024

Great breakfast. The kitchen is quite small so for dinner there were only a handful of options each night, but the staff was very nice and accommodated my veggie diet.

Stayed in February 2024

Big rooms and enough space for the family.

Stayed in February 2024

Nothing

The location,the staff, the breakfast, All in general was great.

Stayed in September 2023

None

Excellent location. The area of the hotel is simply amazing. The rooms and bathrooms are very simple, but clean and comfortable. Nice staff. Good breakfast.

Stayed in September 2023

Value for money: clean, friendly, quiet.

Stayed in August 2023

Internet service is bad, both networks and wi-fi. No left to the upper floor, only stairs There’s no daily room cleaning. Once every 2 or 3 days.

I like the location, The staff are great and friendly The breakfast was great My room was just renewed and it was clean Balcony room has great view

Stayed in August 2023

Nothing

Great view and kind staff and they gave us a discount card for some of the activities in Gastine

Stayed in July 2023

Staff was very friendly and accommodating. The breakfast was incredible. Each room had their own table with set-up with European style breakfast with eggs.

Stayed in February 2023