322 Don Road, Healesville, 3777 Healesville, Australia
#7 of 10 hotels in Healesville
Guests' ChoiceBased on 388 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
9.1
Value for money
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 2, 2024
Jenny
AustraliaGood. clean, value for money accommodations. We stayed in a one bedroom onsite cabin which met all our needs.
Stayed in March 2024
Reviewed: February 19, 2024
Prudence
AustraliaUnfortunately the hot water service kept switching off due to the recent storm. However, Graham came and turned it back on a couple of times for us.
Service and facilities wonderful!
Stayed in February 2024
Reviewed: February 6, 2024
Zoe
AustraliaThe shower was quite small and there were some ants in the cabin.
It was in a wonderful location and such a cozy little cabin. Easy to use facilities and the pool was lovely on a warm night.
Stayed in February 2024
Reviewed: January 20, 2024
Rajesh
AustraliaNo games rooms or sports area for older kids
The location
Stayed in January 2024
Reviewed: November 30, 2023
Chris
AustraliaWith the wet weather we were sitting in the unit a fair bit. A more comfortable couch or chairs would have helped.
We did like the location and the surroundings. The unit was clean.
Stayed in November 2023
Reviewed: November 29, 2023
Joerg
AustriaThe aircon was a little noisy but fulfilled its job of heating the cabin very well!
Nice little cabin in a very quiet location, about 3 km away on the road to Healesville.
Stayed in October 2023
Reviewed: November 9, 2023
Bridget
AustraliaFriendly staff. Rooms were nicely air conditioned. Location is a nice walk to the centre of town and the local reserve/ lake.
Stayed in November 2023
Reviewed: November 5, 2023
Prue2019
AustraliaThe pillows and mattress were not overly comfortable
Room was every comfortable, pillows were not great though. I travelled with my son (7), the park does not have a lot of facilities to keep kids entertained but we were out and about exploring so did not bother us and for the price I wouldn't expect more. The location was great and nice and quiet
Stayed in November 2023
Reviewed: October 9, 2023
Jacinta
AustraliaGreat location, close to everything
Stayed in September 2023
Reviewed: October 6, 2023
Tj
New ZealandThe lack of insulation meant the unit got very cold when the temperature dropped drastically. There is a heat pump in the unit, but it wasnt enough to hear the bedrooms.
Great little unit to stay in as our base for travel out to Yarra Valley for family wedding .
Stayed in September 2023
Reviewed: August 14, 2023
Alexandra
AustraliaCabins are in need of an upgrade desperately. Internet was choppy at best, kept cutting out and we had to keep logging back into it. Bathroom incredibly small, anyone plus size will struggle moving about in it.
Comfy beds. Shower pressure was good, and staff were very kind upon check in. Perfect size cabin for 1 adult 2 children, though if we had more people it would have been cramped. (Cabin said sleeps 5) Facilities kept clean and the park was overall very quiet and nice.
Stayed in August 2023
Reviewed: August 1, 2023
Marie
AustraliaDouble beds in both Cabins were the worst..Very uncomfortable. I ended up sleeping on the couch in my cabin My son & partner slept on the kids bunks with the kids as theirs was also dreadful to sleep on.
Beautifully presented holiday/retirement park ...Clean..Location was a bit out of town. Not within walking distance.
Stayed in July 2023
Reviewed: July 26, 2023
Claudette
Australianice clean cabins , good facilities. Helpful staff. Reasonably close to town- 5 min drive.
Stayed in July 2023
Reviewed: May 14, 2023
Sofya
AustraliaClose to the town centre, quiet, no issues with hot water, heating.
Stayed in May 2023
Reviewed: May 13, 2023
Fenton
AustraliaAn indoor clothes drying rack would have been handy
We were upgraded to a bigger cabin. Campground/residence/visitors quiet. Good, clean facilities with pool, function room, bbqs. Lovely outlook.
Stayed in May 2023
Reviewed: May 6, 2023
James
AustraliaLess space than expected, 1 chair with cracked leg. In a cabin for 2 adults things like 2 cups, 2 glasses, 2 wine glasses, 2 plates & 2 bowls meant that visitors from other cabines had to bring their own utensils.
General cleanliness and comfort was average.
Stayed in May 2023
Reviewed: April 20, 2023
Debbie
AustraliaLovely friendly welcome. Super helpful with ideas for our stay in Healesville. Great comfortable cabin.
Stayed in April 2023
Reviewed: April 13, 2023
Martine
AustraliaPool was very small and the playground was tiny
Stayed in April 2023
Reviewed: March 25, 2023
Stephen
AustraliaThe bathroom was tiny and the lounge was uncomfortable.
Located,the staff were friendly and helpful.
Stayed in March 2023
Reviewed: March 20, 2023
Robert
AustraliaClean and functional.
Stayed in March 2023
Reviewed: March 16, 2023
Aaron
Australialack of basic supplies for the length of stay
Stayed in February 2023
Reviewed: March 13, 2023
Emma
AustraliaStayed 3 nights so would have liked an extra towel each. Also a tea towel to dry dishes. Only provided shampoo, not conditioner
A beautiful location. A clean and spacious cabin. Caravan park was lovely, quiet and relaxing.
Stayed in March 2023
Reviewed: March 6, 2023
Margaret
AustraliaThere's nothing I didn't like.
Loved our stay here. It's the perfect place to relax, quiet and private. Everything was clean, the aircon was on and there was some nice music tuned in on the TV upon our arrival. Very thoughtful. Good functional kitchen area with cooking facilities. The bed may not be the best around but slept fine. The young lady in Reception was welcoming and helpful. Will definitely be back.
Stayed in January 2023
Reviewed: March 2, 2023
Phil
AustraliaGreat accomodation Great service
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content