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  5. Reviews of Koala Tree Motel

Reviews of Koala Tree Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

179 Gordon Street, 2444 Port Macquarie, Australia

Review Score

Based on 605 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    6.3

  • Facilities

    5.4

  • Staff

    5.7

  • Value for money

    5.2

  • Free Wifi

    7.0

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Showing 1 - 25

  • Reviewed: April 8, 2025

    6.0
    Unfortunately I won't be staying again.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff member ( male ) was a little abrupt when spoken to. The office is attended too late in the morning to beg for milk. The room should be supplied with milk if you are providing tea and coffee. Toaster and microwave provided but once again, need to wait til 8.30am for someone in the office to provide plates and cutlery. Just leave it in the cupboard for patrons to use at 6am if they want it. No designated parking per room. Room was right beside main road. Extremely noisy. Neighbour was allowed to have their dog in the room but was up every 2 hours to take the dog out for a pee. If the patrons who travel with dogs , they should be allocated a room away from others to minimise disturbance.

    A last minute booking was accommodated

    Stayed in April 2025

  • Reviewed: March 24, 2025

    6.0
    Acceptable but too pricey for what it was
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    There was no milk for morning coffee, but there was coiffee and cups, when we went up to reception at 'opening time' no one was there, no one answer the phone when we rang. We went up a few times before checkout time and didn't get hold of anyone so we had to leave without getting a coffee. It's not major but it sucked. The hole in the window shade was big enough for someone to see through. The bed was comfortable but kept moving, wheels on tiles.

    There was a spa in the bathroom and a TV in there too. I'm glad when he took the deposit he didn't charge us for the broken switch, missing smoke alarm, hole in the wall and broken window shade panels. But for 250 a night, the room wasn't really worth the money.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    5.0
    I would not stay there again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The grounds around were unkempt. We were the only room occupied and there was a full motel next to this one and a full one across the road. The person on reception was a bit strange and told my wife to read the information in the room when she went to ask about plates and cutlery. It came across as a failing business.

    The room was ok and we could park near our room. It was not to far to walk into the centre of Port McQuarrie.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    5.0
    It was tidy but a bit out dated pets were allowed which is always great price was a bit too business
    • Leisure trip
    • Family with young children
    • Small Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price for the pet fee was $80 for two nights on-top of the $534 I was charged for two nights also a fee of $200 was taking from my card as a deposit and only found out today after checkout that it would take up to 7 to 10 business days to go back in my account which I was not told when I payed deposit

    It's was great we could have the dog there which really is a good idea considering so many people travel with their pets but it cost a bit to much as it was $80 on top of room price I thought it came with the booking but got sprung on with the $80 pet fee.

    Stayed in February 2025

  • Reviewed: January 4, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Small Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Green walls and bath room

    Independents, from staff and other occupants.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Small Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room wasn't quite ready at 3pm, staff had mentioned they had fired someone that day. No towels in room had to ask, also zero cutlery provided. The outdoor area was messy, like grass way overgrown not mown for quite some time, couldn't find the bbq area, We could see the top rooms had lovely outdoor furniture but next row of rooms had 3 random old chairs to sit on between all rooms. Yard messy in general. Watched another guest clean leaves out of the pool herself. No pool loungers, just 3 old broken chairs to sit on.

    The room/beds were comfortable and location was good, the actual pool was clean. Room had fridge microwave, kettle and toaster

    Stayed in December 2024

  • Reviewed: December 30, 2024

    4.0
    I would not recommend.
    • Leisure trip
    • Family with young children
    • Small Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was really quite expensive for one room and a small ensuite. The floor was wet and it smelt like disinfectant when we arrived. It already cost $330 for one night when I booked it and then I had to pay an extra $40 to have my cat there, despite the fact I booked it as a pet friendly space from the start. There was only a half roll of toilet paper and no spares. There was no milk in the fridge. Outside our cabin looked like a laundry (bags of dirty laundry everywhere) and doonas on the line, there was trash piled up in the skip and the various car parks underneath apartments looked like construction sites with mattresses and junk all over the place. It was quite gross. We stayed in a 2 bedroom cabin at an NRMA park in Forster on the way up to Brisbane which was cheaper, cleaner, much larger, pet friendly and had better service.

    Location and pet friendly.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The grounds were in a terrible state of disrepair with very long grass and the bathroom tap was so loose as to be almost unusable. There is also not enough parking and we were obliged to leave our car on the next door property.

    The room was clean, the sheets were good and the shower head was new.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    4.0
    Good for a pit stop or just to sleep but wouldn’t recommend a holiday stay.
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only half a toilet roll for our stay, Cockroaches in the room, No Utensils/ Plates and Bowls. Road is horrible surrounding motel with huge potholes and steep driveways.

    Great Location + Pet Friendly

    Stayed in December 2024

  • Reviewed: November 29, 2024

    6.0
    Adequate for our needs
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff member on arrival was not very welcoming as were after hours.

    The fact it was pet friendly

    Stayed in November 2024

  • Reviewed: November 14, 2024

    4.0
    Average
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tv did not work properly. No cutlery.

    Stayed in November 2024

  • Reviewed: November 10, 2024

    5.0
    Fair
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No milk, biscuits, plates, cutlery or cold water in the fridge, cockroach ran across a surface, bottoms of blinds broken, hole in wall behind the lounge, no outside lights, ceiling lights not working properly Was charged an extra $30 for a dog that wasn't refunded even though we left the room clean. Arrived at 7pm and they were still cleaning the room Would not recommend to anyone else

    Comfortable beds, clean and quiet, good hot water and nice bathroom, decent tv

    Stayed in November 2024

  • Reviewed: November 7, 2024

    5.0
    Not what described. You get what you pay for.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were less than helpful. The room that was advertised as being accessible was not. I was told this was my fault for booking via booking.com rather than calling them directly to discuss. The staff member wasn’t friendly and didn’t offer any solutions. When I asked he agreed to pay extra for a room upgrade. The accessible bathroom in the room that we paid extra for what poorly maintained.

    Affordable.

    Stayed in November 2024

  • Reviewed: November 2, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No shelf or cupboard in the bathroom so nowhere to put your toiletries bag

    Location was convenient

    Stayed in November 2024

  • Reviewed: October 25, 2024

    6.0
    items noted above should be standard not limited as they were, expect them to be included in cost
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    there were no tissues and only half a roll of toilet paper, no spare - i had to request one as was needed, there was only half a tube of shampoo, only 1 x small round soap to share, there was no milk in the fridge for coffee, no biscuits either, the overall lighting in the room was dim.

    the bed was very comfortable, the room a suitable size. the reception lady was very nice and helpful.

    Stayed in October 2024

  • Reviewed: October 24, 2024

    5.0
    Please provide people information about your lack of supplying cups etc as these are necessities han
    • With a pet
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was something greasy all over the verandah where we had to walk into our room, our parking was just passable as we were told to park along the verandah in front of our room but when we came back we didn't fit and then it made it hard for cars to pass and we couldn't get into one side of our car. We had the tiniest bit of toilet paper and had to end up getting our own cause there was no spare. Yes to jug and toaster but nothing to use with it eg cups plates cutlery.

    It was spacious, nice verandah that we could open for the airflow but no chocks, even the front door wouldn't stay open. We loved being able to have our dogs. It was very quiet considering the location

    Stayed in October 2024

  • Reviewed: October 14, 2024

    4.0
    Ok, but lacked service regarding booking and room was not as booked. Only had vinyl lounge. I couldn’t sleep as no extra
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When booked it was double bed and single bed. Tried calling the property after booking, didn’t answer the phone. Had to get someone local to get keys because they didn’t respond to late check in request and didn’t answer their phone during their open hours.

    It was clean

    Stayed in October 2024

  • Reviewed: October 8, 2024

    6.0
    A stay at Port macquarie was awesome.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The man who runs the place was quite rude and wasn't very friendly.

    Camel ride at light house was awesome, and the surf rider from the marine was fantastic, saw whales.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    4.0
    Let Down
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hosts Still haven't replied to my messages

    Stayed in October 2024

  • Reviewed: September 14, 2024

    4.0
    Very disappointing and definitely will not stop there again. Would not recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There was no crockery or cutlery in the room. No milk in the fridge. The microwave would not work. The TV remote only worked intermittently. When leaving the motel we couldn't even turn off the TV. The driveway in was pot holed and in bad condition!

    The bed was comfortable and clean. The bathroom was clean and a great shower!

    Stayed in September 2024

  • Reviewed: August 20, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Having a car parked in the entry area to the motel. Coming back after a meal at night, had to back out and drive down to an entry point near another business. In the morning at 8,30, to leave had to back out same way to avoid parked car near office.

    room OK

    Stayed in July 2024

  • Reviewed: August 6, 2024

    5.0
    Sadly won’t be staying there again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front legs of the couch (in room 17) were not connected to the couch. My husband sat on it and the leg on the opposite side fell to the floor, checking the other leg proved a similar issue, very dangerous. Left with only dining table chairs to sit on after a long drive, unsatisfactory!

    It was close to the highway, the shower was good.

    Stayed in July 2024

  • Reviewed: August 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mould in the shower. No milk. No cookies. No tissues. No grate in basin.

    Comfortable, clean bed. Good nights sleep. Air con good. Hot shower.

    Stayed in August 2024

  • Reviewed: July 11, 2024

    5.0
    Port Macquarie accommodation is expensive.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    You had to pay an extra 40 dollars if you wanted to plug your electric car.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    4.0
    2 stars
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very untidy on the outside, far too expensive for what it is, no cutlery, plates, milk, very very basic

    That is was clean, comfy beds, that's all

    Stayed in July 2024

Showing 1 - 25

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