Not the property I was originally booked into. The heating was average at best. The Daikin split system badly needs attention.

The wifi was good. The bed was comfortable. The kitchen and bathroom facilities were also good. The staff were excellent

Stayed in August 2025

Low water pressure, and the aircon/heater in the living room worked intermittently. Some of the features aging and need upgrading.

The reception Lynn was attentive and friendly, kudos for her great service. Great location and close by with all the amenities you need.

Stayed in July 2025

We enjoyed every aspect of the apartment and its location.

The location is excellent. The apartment was centrally located in Cowes, and a short walk to shops, cafes, restaurants and the foreshore. The apartment itself was spacious and very clean and comfortable.

Stayed in June 2025

Low Water pressure for shower

Nil

Stayed in June 2025

Amenities is basic no toothbrush. No electric blanket on beds for cold nights. Toilet and bathroom in one room, not practical.

Location is great, but hard to find the entrance sign. It is clean, but blinds are a bit tired looking.

Stayed in June 2025

The constant loud noises coming from the apartments above - kids screaming, dogs barking and moving furniture till late hours of the night really dampened the experience.

The room was exceptionally clean - the facilities were new and the bed was really soft and comfy.

Stayed in March 2025

Good location

Stayed in March 2025

Close to beach, friendly staff and good facilities.

Stayed in February 2025

Directions were incorrectly printed.even though highlighted by staff. Foreign staff difficult to understand on the phone, giving directions about after hours keys. Had to pick up and drop off keys, over a kilometre from units. $500 bond for 3 to 4 star rating. No lifts, so don't get 2nd storey units

Spacious. Good amenities. Undercover parking.

Stayed in February 2025

Noisy neighbours even during quiet hours.

Short distance to food and shops.

Stayed in January 2025

Some windows are prevented from being closed entirely but they have fly screens and it’s dead quiet at night so it wasn’t a big deal and didn’t bother us.

Clean and spacious two bedroom apartment for my family of 3. Location is absolutely bang on, everything is in walking distance including the beach and you have your choice of supermarkets a 2 min walk down the road to stock up on supplies. Reception was super friendly and helpful, they reassured me there were a couple spare open parking spots on the property for our additional car despite only having the one allocated undercover spot, so we didn’t have to park it on the street each day.

Stayed in January 2025

The only thing was that the fridge door seal was a bit faulty at the top so it would always open on its own.

We stayed in the two bedroom apartment, everything was great, spacious, comfortable and it was a quiet area. Perfect place and location from all the shops, all within walking distance, and all the places we visited were only few minutes away! Would definitely be returning in the future :)

Stayed in December 2024

A great location, close to the shops and a nice walk to the beach.

Stayed in December 2024

Fantastic location in the middle of Cowes. The apartment was huge! The beds & couch were SO comfortable. The shower pressure was brilliant!! Two off street secured car parks as well! Highly recommended! We will definitely return next time we visit Phillip Island.

Stayed in November 2024

Bit tired

Location & space

Stayed in November 2024

Stayed in apartment 19 - The split system (heating and cooling) in the lounge room did not work.

Great location.

Stayed in September 2024

Very narrow parking at the apartment. Driveway very narrow for bigger cars

Location

Stayed in July 2024

The cental location is great but means the view is of the local shops and car workshop. A bit noisy early one morning as large bins were emptied but otherwise quite peaceful.

Great location on the main street of Cowes but not noisy. The apartment is well set up and very comfortable, with all the amenities we needed for a short stay.

Stayed in June 2024

i just wish they provided some laundry detergent and maybe cleaned the windows too.

the location was convenient and i liked that they had specific parking for each room too. the apartment was tidy, and a large space for a cheap price.

Stayed in June 2024

The apartment requires some maintenance. The bathroom door did not close entirely shut and needed to be pushed closed. Also, would have loved to have seen a frying pan in the kitchen, as it made cooking breakfast in the morning a little challenging, but not impossible.

Location of this property was great. We thought that being in the front apartment and on the main road might present some noise issues, but this was definitely not the case. Located in the heart of Cowes, the apartment was a very comfortable walking distance to the beach, cafes and restaurants and supermarkets. A secured car park was a bonus. Our apartment could have easily accommodated for a family of four and therefore was very spacious and more than accomodating for 2 people.The apartment was well allocated. Picking up our keys from Phillip Island Apartments, as communicated to us before we arrived, was easy and not an issue at all. Reception staff was genuinely kind and helpful, and ensured we had all our queries answered before we got to the apartment.

Stayed in April 2024

No tissues and very low ester pressure in the shower ,

Lovely and clean and great location

Stayed in March 2024

no tissue box

I didn't know the location for key collection is different from the apartment.

Stayed in March 2024

Pricing was too high

Location

Stayed in December 2023

Had some trouble locating where to collect keys from. Had to drive to another location 5 mins away to pick up keys and had trouble locating the entrance of this property. No lifts and had to carry luggage all the way to the top floor Parking was troublesome as the slot given to me was wedged in between wall and a pillar

The apartment at Thompsons is situated at a great location . Coles,Woolworths etc are nearby and also in close proximity to Coves beach. The room was clean and tidy. Please note no lifts and will have to carry luggage through stairs.

Stayed in September 2023