9-10 South Terrace, 0870 Alice Springs, Australia
#14 of 23 hotels in Alice Springs
Guests' ChoiceBased on 320 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
9.2
Value for money
8.1
Free Wifi
8.0
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End of dialog contentReviewed: August 20, 2025
Virginia
AustraliaThere was no on-site restaurant so we had to walk somewhere to eat.
Rooms were nice and there was a free guest laundry.
Stayed in July 2025
Reviewed: August 8, 2025
Sarah
AustraliaLocation was good and secure
Stayed in August 2025
Reviewed: August 6, 2025
Bronwyn
AustraliaThe staff and manager were really helpful and sorted our request for a chance to our booking. The rooms are well equipped for self catering and very comfortable although they are a little dated. The maintenance team were immediately responsive when there was an issue. The car park was secure and there is a nice little pool and BBQ area.
Stayed in July 2025
Reviewed: July 29, 2025
Shane
AustraliaStaff were very attentive, room was quiet and very well equipped and the complex had good security
Stayed in July 2025
Reviewed: July 28, 2025
Sandra
AustraliaConvenient & gated
Stayed in July 2025
Reviewed: July 21, 2025
Rebecca
AustraliaFor the very high cost I was expecting far more as I was lashing out for a bit of a treat for the family at the end of our roadtrip in the outback. However what we got was really the bare minimum. While the apartment was nice and roomy and had everything you need, it desperately needs an update. The TV was like something from the early 2000's. Terrible volume/sound that kept fading in and out whilst attempting to watch a movie on a free to air channel because that's all there was. No smart features so couldn't even stream anything or use youtube. Terrible picture and sound quality and just a piece of junk. It's a bit insulting when smart TV's have been around for years and can be purchased at very reasonable prices so it's expected that accommation like this would have this at least. Quite hopelessly they provided a DVD player from somewhere around1995 and a CD player. Great : / The beds were not comfortable - too firm and springy and the bedding beyond bare basics. The shower was over a tiny bath and the water pressure absolutely awful. My large teenage son and husband had a hard time showering in there! The provided soaps, laundry liquid, washing up liquid was extremely poor quality and wouldn't lather.
Great location. Pleasant outlook onto the gumtrees of Todd River. Very quiet and safe. Lovely large apartment with all necessary comforts to feel at home and be able to cook and relax. Fresh towels each day. Customer service was exceptional upon check in.
Stayed in July 2025
Reviewed: July 19, 2025
Jacqueline
United KingdomGood location. Friendly and helpful staff. Good secure parking.
Stayed in July 2025
Reviewed: July 8, 2025
Nita
United KingdomRoom decor a little tired.
Located a 15 minute walk from centre of town. The room was a little tired but had everything we needed. Small swimming pool nice to sit by at the end of the day. All the staff were very friendly and helpful.
Stayed in July 2025
Reviewed: June 6, 2025
Gayle
AustraliaWe got back late on Saturday night. We didn't know that there was no access via the front door. Luckily someone was there to let us in. A sign on the front door that access is via the side doors would have been helpful.
The room was clean & comfortable. Got what we paid for.
Stayed in June 2025
Reviewed: June 4, 2025
Gillian
AustraliaStaff were not over friendly
On site restaurant made it easy as there are limited options at night.
Stayed in May 2025
Reviewed: May 11, 2025
Sharon
AustraliaNo car park space
Location
Stayed in May 2025
Reviewed: April 11, 2025
Darren
AustraliaI book places with pools, so why can’t they when planning maintenance tell guest prior to their stay. Very disappointing to get there and not even be told, not until your by the pool to see a sign on gate. Rooms a good size.
Stayed in April 2025
Reviewed: April 8, 2025
Lance
AustraliaSpacious, well appointed, well maintained, comfortable and really amazing helpful staff. Did note that a celebrity singer and his family were staying there at the same time. That probably says something.
Stayed in April 2025
Reviewed: January 7, 2025
Stanislaus
NetherlandsRight along beautiful Todd River we had a high aircon room (which was essential with over 40 degrees) with kitchenette. Pool & bbq area top. Very friendly staff, Dutch management 👌.
Stayed in January 2025
Reviewed: December 6, 2024
Alexander
United KingdomFound the room dark and always needed the lights on. Nothing much nearby.
Well enough looked after. Laundry facilities most useful. Staff pleasant and helpful with advice.
Stayed in November 2024
Reviewed: November 22, 2024
Susan
United KingdomNothing to add here
Great location and facilities. Comfortable bed and good shower. Appreciated the milk left in the fridge for us. Handy to have parking on site too
Stayed in November 2024
Reviewed: November 9, 2024
Sharon
AustraliaA little bit further from town than we had anticipated - but solved that problem by renting a car for the rest of the stay .
Well appointed and comfortable unit type accommodation with lovely helpful staff. Suited our needs to attend the Desert song festival .
Stayed in September 2024
Reviewed: October 14, 2024
Graeme
United KingdomApartment had all we needed, about 20 minute walk to the centre, which was fine for us.
Stayed in September 2024
Reviewed: October 10, 2024
Marino
AustraliaApparent was upstairs no lift taking all the luggage was bit difficult.
Location is good
Stayed in October 2024
Reviewed: September 26, 2024
Geoffrey
AustraliaNothing to dislike
Central location, not far to drive to any location in the cbd. Building and carpark was secure.
Stayed in September 2024
Reviewed: September 26, 2024
Merrion
AustraliaStaff were very helpful
Stayed in September 2024
Reviewed: September 23, 2024
Wendy
Australiawe weren't guaranteed parking space at Quest apartments - although they did offer parking next door if there was no parking at the Quest apartments. It would be helpful if Quest provided cooking pans that work on the induction cooktop.
Clean. Central location. Comfortable. Secure.
Stayed in September 2024
Reviewed: September 21, 2024
Elizabeth
AustraliaLovely comfortable, clean & secure place to stay. Helpful pleasant staff as well. Would stay there again.
Stayed in September 2024
Reviewed: September 4, 2024
Yavar
SwitzerlandClothes dryer did not stop.
Stayed in September 2024
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