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  5. Reviews of Crown Hotel Surry Hills

Reviews of Crown Hotel Surry Hills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Level 2, 589 Crown Street, Surry Hills , 2010 Sydney, Australia

#25 of 98 B&Bs and inns in Sydney

Guests' Choice

Review Score

Based on 463 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen and Single
    • Stayed 2 nights

    The shower grain was blocked; it was full of hairs. With my first shower the water was overfloating and running into the bathroom I have removed most of the hairs and asked the reception to do the rest .... wasn't done!! The air-condition was full of dust. The dust was falling of the bed. I've asked the receptionist to clean it by vacuuming it. That was actually done..... but only on the outside. The inside was still dusty!!!

    Stayed in August 2025

  • Reviewed: July 19, 2025

    8.0
    Convenient, Friendly, Good Bar with great pub classics, clean bed.
    • Leisure trip
    • Family with young children
    • Superior Queen
    • Stayed 1 night

    Painting work could use some improvement/TLC

    Staff were very friendly and helpful, Location was great to walk to the Allianz Stadium. Bus stop nearby to get straight into the city. Fish n Chips was excellent at the Bar and had Happy Hour 4-6pm Stay included 10% off at the bar downstairs and included a main shared kitchen upstairs with Tea/Coffee milk, Juice and Basic Cereal selections which was most welcomed. Room was clean and tidy and had a heater, also had Kettle with tea and coffee. Did contain fridge but was stocked with drinks to buy and food and snacks above on the shelf.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen and Single (Private Balcony)
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise Price

    Location is fantastic Room was the cleanest I've ever experienced Staff were amazing

    Stayed in June 2025

  • Reviewed: June 5, 2025

    8.0
    Crowntastic
    • Leisure trip
    • Family with young children
    • Superior Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Hand basin too small. Bed was hard.

    Location, clean, friendly staff.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    9.0
    Best staff ever
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing staff, great location

    Stayed in June 2025

  • Reviewed: May 22, 2025

    8.0
    Great area and location lots of restaurants and activities
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Provided bottled water, great location.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen and Single
    • Stayed 1 night
    • Submitted from a mobile device

    Dissapointed with the courtesy breakfast, only cereal was an option, only a small amount of milk in fridge and no Soya option so due to allergies I could not have the cereal. Front Door and bathroom door was very hard to open.

    Location and service when checking in was very good.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Great location great service and very clean
    • Leisure trip
    • Family with young children
    • Superior Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking was a little difficult but there is the coles carpark across the road

    Great location Great service and very welcoming staff The room was very clean and comfortable We attended the football at the SCG and was in close approximately Crown St has great choice for food and drinks Definitely will come back and stay

    Stayed in May 2025

  • Reviewed: May 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen and Two Single
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, clean room, friendly staff and bonus complimentary drink at the bar

    Stayed in May 2025

  • Reviewed: May 2, 2025

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 1 night

    Perfect spot close to everything. Happy staff and helpfull.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    8.0
    We enjoyed the stay at this convenient location, friendly staffs, clean room, complimentary drink.
    • Leisure trip
    • Group
    • Superior Queen and Two Single
    • Stayed 2 nights

    aircon flap should be cleaned.

    the location is very convenient, well served by bus & light rail. Brekkie bar available whole day, water & juices also provided. Daily complimentary drinks goes well with dinner at bistro- Yummy food.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    7.0
    It was decent
    • Leisure trip
    • Family with young children
    • Superior Queen and Single
    • Stayed 4 nights
    • Submitted from a mobile device

    The Aircon was noisy

    NA

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Accessible Queen (No Window)
    • Stayed 1 night

    location was perfect, close to the SCG where the concert was held

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    Convenient location and comfortable facilities for a short stay
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Walking distance to Moore Park venues. Great value for money with even a continental breakfast in a nice common area. Bathroom had a funky smell and was a bit grubby.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    7.0
    Comfortable clean and budget friendly
    • Leisure trip
    • Family with young children
    • Superior Queen and Two Single
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking was hard due to local parking restrictions

    Shower head and pressure was great

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Clean, comfortable and perfect location! 100% recommend!
    • Leisure trip
    • Couple
    • Accessible Queen (No Window)
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were friendly and the room was a perfect size. We stayed in the queen room. It was clean and comfortable. There were complimentary drinks at the bar and 10% off our meal. There was also a shared kitchen with complimentary breakfast cereal, juice and water for guests. Only downside was the rooms were not very sound proof. However, we could not hear any of the traffic or sound from the pub below. Simply just other guests on our level. Walking distance to a Coles and plenty of restaurants and cafes. Would 100% stay here again!

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Great stay in Surry hill
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen and Single (Private Balcony)
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, comfortable bed, room was nice with private balcony. Bathroom sliding door get stuck when you close it so had to keep it open which is awkward when you're traveling with a friend and our room was next to the shared kitchen and woke up at 4 am and 6 am because of people in the kitchen but apart from that the room was pretty good and comfy! Nice mini bar with a lot of choices too if needed and free cereals and juices available in the kitchen. Staff were great.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    A very nice place that I would be happy to stay at again
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 1 night

    The aircon in my room was not working but they moved me to another room so that was great

    It was a nice hotel with nice staff and they were very responsive to my needs

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Air cons need replacement

    Staff is extremely helpful and friendly. Veranda with ashtrays for smokers. A lot of complimentary juices, fresh milk, bottled water. Cleaners come every day and offer making up your room and give you extra towels etc. Large rooms.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were helpful & went out of their way to accommodate us.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Queen and Single (Private Balcony)
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent property very friendly helpful staff. Breakfast cereals, juice, milk, tea & coffee avaliable at all times. Comfortable rooms. Good location. Easy access to transport. Excellent food available. Would recommend as a place to stay in Sydney.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen and Two Single
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location staff very helpful

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Family with young children
    • Accessible Queen (No Window)
    • Stayed 4 nights
    • Submitted from a mobile device

    Expensive

    Location

    Stayed in March 2025

  • Reviewed: February 10, 2025

    9.0
    Home away from home
    • Leisure trip
    • Solo traveler
    • Deluxe Queen and Single (Private Balcony)
    • Stayed 4 nights
    • Submitted from a mobile device

    Great rooms Super staff

    Stayed in February 2025

Showing 1 - 25

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