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  5. Reviews of The Reef Retreat Palm Cove

Reviews of The Reef Retreat Palm Cove This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10-14 Harpa Street, 4879 Palm Cove, Australia

#33 of 136 hotels in Palm Cove

Guests' Choice

Review Score

Based on 567 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.8

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2024

    8.0
    Very relaxing
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Overall, it was an amazing accommodation. Highly recommended to friends and families.
    • Leisure trip
    • Couple
    • Superior Spa Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    We could have use the pool but its not available when we were there.

    We like the short walk going to the beach area. Accessible to cafe's and grocery shop.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    9.0
    Tropical delight
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi wasn't the best 😒

    Spacious apartment, tropical decor, comfy bed and pillows. Pool and spa area was amazing, so tropical, lots of beautiful trees made it shady in the hot part of the day. Staff friendly. Close to the beach.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Room small. Single beds. I king and single would have been more comfortable.

    Loved the location. Staff very helpful.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to the beach and the center of town. Pool in front of the door.

    Stayed in January 2024

  • Reviewed: December 17, 2023

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: December 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    uncomfortable bed

    Stayed in November 2023

  • Reviewed: November 22, 2023

    9.0
    We had a lovely, relaxing and comfortable stay. I would come here again.
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    If I had to say something it would be that the pathways are a bit uneven and potential trip hazards. That’s all really.

    It is a peaceful place. The gardens really make it feel tropical and relaxing. The pool and deck are shaded beautifully by the trees and gardens. I loved how our room opened out to the garden.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Amazing peaceful little retreat right on the beach
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bed was not the comfiest but no other negative

    We love staying here, it’s our go to every time we’re in palm cove! Super quiet and gorgeous gardens lush throughout! Beautiful airy big rooms easy carpark area for guests and always clean

    Stayed in November 2023

  • Reviewed: October 14, 2023

    8.0
    Overall pleasant stay .Nice to be a few metres back from main street. Staff were friendly and helpful. Good pool and sit
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Need to be conscious of stairs and uneven pavement.

    Location to Main Street, beach and restaurants

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Spa Suite
    • Stayed 3 nights

    nothing

    Location to beach, attractions and restaurants

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Small shower screen did not provide enough deflection for water while in use, causing a lot of water to end up on bathroom floor. Made floor mats very wet and uncomfortable under foot

    Location was ideal, property was easy to access and navigate and provided ample privacy and quite and tranquil surroundings

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Fridge to small plus very low down. Needs to be up higher

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    A very pleasant well located hotel centrally located in Palm Cove.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 6 nights

    The Wifi kept dropping in and out; possibly due to lots of users using it at the same time. Living and kitchen in same space and a little tight with only one 2 seater couch to sit on so couldn't spread out and be comfortable.

    Great location, just of the main beach road which provided a quiet location. Bedroom and bed was very comfortable.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Due to rooms having louvres rather than windows the smoke from the downstairs smoker came into our room every morning. Also We thought other rooms looked not as good as ours.

    Great location, comfy bed, good room (pixie) with everything we needed. Private, lovely bath.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    A very good hotel for the price
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a little tired

    It’s location. Great pool

    Stayed in August 2023

  • Reviewed: September 19, 2023

    7.0
    Does the job and great location
    • Leisure trip
    • Family with young children
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It was loud, we were close to the pool and felt like we had limited privacy and the rooms had thin walls. There is restrictions on when to use spa baths because of this. Showers aren't great as the bathrooms are very open and there is no screen to keep steam in. Also they had soap instead of body wash. Haven't seen that in a while I forgot how drying it was. There is stairs everywhere so if you had a pram like us...it was a nightmare so make sure you ask for a ground floor.

    Pool and spa looked good, parking was great and location was perfect. Rooms were good size and the deck was great. Especially if you had kids swimming you could watch them from your deck.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Mosquito nets needed

    Location and facilities

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Overall a very nice stay in Palm Cove. The beach and cafes were close.
    • Business trip
    • Couple
    • Studio
    • Stayed 3 nights

    Horrible bed arrangement. Two uncomfortable single beds. Coffee and tea in the room but the cheapest possible type of instant coffee! How about a small ground coffee for the French-press...at least?

    Nice spot, just a few steps away from the beach, cafes and restaurants. Pool was great, not crowded and nicely designed. Car parking on site was useful. Room on the first floor included a lovely balcony.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    9.0
    A bit of rainforest in the centre of Palm Cove
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    It was quite a climb to our room but well worth it for privacy and view.

    Very friendly receptionist. Our room was quiet, with privacy and a view through the trees. Pool was quiet and the spa bath was therapeutic. Very close to the beach, cafes and shops.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights

    A Loose toilet seat was about the only thing i would point out.

    Location was brilliant

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great quiet location near restaurants and cafes Spacious apartment with lovely furnishings Very comfortable bed Tropical garden view Nice clean pool

    Stayed in August 2023

  • Reviewed: August 10, 2023

    9.0
    Beautiful, leafy, tropical paradise.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    The only downside of sleeping in a beautiful forest is the canopy does block quite a lot of sun. So it isn't the best spot for sunbathing, but this didn't bother us.

    The reef retreat was a breath of fresh air. It feels like you're sleeping in the forest. We loved looking out on all the beautiful trees, and it was really tranquil.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    9.0
    Great value in peaveful lication 50m to beach
    • Leisure trip
    • Couple
    • Standard Spa Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing was a fantastic simple stay

    Superb location quiet peaceful 50m from beach great value our room 25 overlooked the pool with outdoors kitchen and screened eating, had a spa was delightful

    Stayed in August 2023

Showing 1 - 25

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