Parking was tricky to get but managed to find a park eventually

Great accomodation very clean and tidy. Great value for money

Stayed in July 2025

Hi central

Stayed in July 2025

Car parking, having to go through the hotel with suitcases Expensive for what it was

Breakfast

Stayed in August 2025

The smell of the karl largerfield everything. Soap, shampoo, air freshener or something in the corridor? I don’t know if it’s designed to cover something up or if someone decided it smelled good, and while I got used to the smell the first day was really strong and I noticed it a lot. The curtains in the room could use a wash. Mine had a gross stain on the inside. Lastly, though there was no smoking inside anywhere, the people in the room below me smoked on their balcony and it would waft upward which wasn’t nice.

The restaurants were fantastic. The location is great, very close to shops, transport and the beach. Room was spacious and had a nice view from the balcony. The tv in the room was huge. Bed was comfortable. The pool/bar was great.

Stayed in August 2025

Terrible view from the window, just looked at the side of another building, and for the money spent, definitely expected a better view

Stuff were super friendly and helpful

Stayed in August 2025

Our room location. Would have preferred to have a different view for the amount we pay. Also the theatre area needs a revamp and the stairs were very very dirty.

Great location and great selections of dining. Always beautiful. Always smells lovely in the hallways and at reception and the beds are comfy. Too comfy in fact :) Casino is a blast and the outdoor areas are lovely to relax in.

Stayed in August 2025

More savoury selection for breakfast, maybe some egg dishes would be good.

A bit disappointing, not much to chose from

Stayed in August 2025

Nothing

It was amazing. Great location, facilities and helpful staff

Stayed in August 2025

I could hear people on the floor above me otherwise amazing.

Amazing customer service from check in the checkout. The room was older but homely feel. Clean throughout. Comfortable beds and pillows, fresh linen. Plenty of clean towels Very enjoyable stay. The buffet breaky no long lines friendly customer service. Food options to fit adults and kids taste buds, hit the spot.

Stayed in August 2025

Convenience and room service

Conference facilities but food was lacking

Stayed in August 2025

Comfy bed and nice decor Good curtains too so blocked out the light Good coffee option in the room with Nespresso pods

Stayed in July 2025

Toilet was too low in our bathroom. The Disabled bathroom near Cucina Vivo was out of order and there wasn’t an accessible toilet in the ladies bathroom. This was a big issue for someone using a walker let alone a wheelchair. I’m sure that the Star had a maintenance person available to fix a disabled bathroom immediately - it should be high priority.

Location Bed

Stayed in July 2025

When people walked past room it was noisy

Location

Stayed in July 2025

Mould in the bathroom sink

The staff were exceptionally helpful.

Stayed in July 2025

Could have added few basic facilities like bread toaster and microwave.

Room was very clean, friendly staff and great location.

Stayed in July 2025

Nothing

It was comfortable

Stayed in July 2025

Being that this is a casino I would think membership would be available to all who stay. If you are an international visitor you cannot join the membership which provides access to many savings and events.

The room was comfortable and the view was great.

Stayed in July 2025

The price per night

The bed

Stayed in July 2025

A bit trick to get to with road works and construction

Plenty of options to eat and drink

Stayed in July 2025

Great location, room size & pool.

Stayed in July 2025

Very expensive for what it was, basic room. Had to pay extra for parking. Food venues were way over crowded, no chance of a meal between 5 and 7pm unless you were prepared to queue for a VERY long time, we didn't have time as would have missed the show.

We stayed here for a show at the Casino so location was good. Room was very basic and we thought highly overpriced.

Stayed in May 2025

Parking fee for in house guest, hassle to park the car and get the recept back to reception to validate it. There should be one stop option to do all at once while check in

Location and the frendly staff,

Stayed in July 2025

The Harvest buffet downstairs was a disgrace. Rude manager / waiter, over priced, over crowded both dinner and breakfast.

Hotel room was excellent.

Stayed in July 2025

The rooms are a little dated these days

It’s been my go to for accomodation on the Gold Coast for years

Stayed in June 2025