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Reviews of Floreal La Roche-en-Ardenne

Avenue De Villez, 6, 6980 La-Roche-en-Ardenne, Belgium

#9 of 11 hotels in La-Roche-en-Ardenne

Guests' Choice

Review Score

Based on 177 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.2

  • Location

    8.8

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 20, 2022

    9.0
    Scenic location, beautiful hotel...........
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Room size a little disappointing. Small windows, no air conditioning, making room stuffy after full day of sun. Out of place, under counter sized fridge in room taking up valuable space making room feel cramped. Despite this we would return and maybe choose a different room.

    Beautifully located hotel with ample, free, car parking facilities. Welcoming, helpful staff throughout the hotel, very friendly, wanting to ensure our stay was enjoyable. Large restaurant serving breakfast, overlooking well kept grounds.

    Stayed in June 2022

  • Reviewed: June 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed small

    Easy to book, nice location

    Stayed in June 2022

  • Reviewed: June 8, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    1. Room was incredibly hot (sauna) 2. Main floor only fit the bed (not my luggage) - it was a squeeze 3. Bed mattresses kept falling off frames and, as they were single beds, we kept falling out of the bed - we didn’t sleep much 4. Paid twice price on booking.com as worth for other 3-stars and for quality (noticed other reviewers of this property said same thing). it’s not worth 200 EUR/night 5. Booked because of swimming pool (for kids) as advertised on Booking.com. Swimming Pool and Bowling alley both closed. 6. WiFi didn’t work most of the time we were there. I also saw other reviewers say same thing 8 months back. If WiFi doesn’t work then the property should not advertise WiFi (like the pool!) 7. Rooms are like a hostel which would have been fine were it 50 EUR a night.

    The location was great! The staff were nice. The food at the restaurant was good. My kids loved playing in the climbers on the location.

    Stayed in June 2022

  • Reviewed: June 6, 2022

    10
    Spectacular !!!
    • Leisure trip
    • Family with young children
    • Submitted from a mobile device

    There was nothing we did not like. Everything was great. To compliment the hotel even more, perhaps one or two staff members could learn a second language, just so the guests can communicate easyer.

    The location and surroundings was the most that i liked from the first glimpse you can get when deescending from the hills. Then arriving in the town and then the beautifull hotel. Very very beautifull. Stunning. The staff was very friendly and welcoming.

  • Reviewed: May 29, 2022

    1.0
    Never again!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    room, food, staff, Le Parc restaurant

    not much

    Stayed in May 2022

  • Reviewed: May 28, 2022

    5.0
    Ok for short stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    One of the staff lady complained that we did not say that we are traveling with a baby (not a nice feeling on the meet, I thought she is going to send us home or give us a fine). Then, the bathroom in the room didn't smell nice, my wife was continuously complaining about it. Finally, not all facilities were functional (swimming pool and bowling out of order).

    Area is very beautiful, nice nature. Many playing spaces for kids.

    Stayed in May 2022

  • Reviewed: May 8, 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Submitted from a mobile device

    Breakfast was not at all good for gluten Free. the usual ‘option’ food.

    position and the surrounds and they allowed us secure parking. staff were very amendable.

  • Reviewed: May 1, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Submitted from a mobile device

    Beds are not good and the staff aren’t nice

  • Reviewed: April 7, 2022

    3.0
    ...
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very bad customer service. They wanted to charge me for breakfast when we didn't take it bad information with the schedules, the restaurant only opens 2 hours zero kindness

    The place !!

    Stayed in April 2022

  • Reviewed: March 27, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ventilation was not working in the bathroom (there was no window), the key of the room didn’t work, the phone to call the Reception didn’t work. The room is pretty small and the level of the room is quite down comparative to the window. It feels like you are in a basement.

    location, terrace of the hotel, and parking

    Stayed in March 2022

  • Reviewed: March 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    One toilet and bathroom for such a big apparent is not sufficient.

    We had an apartment for 6, which was huge. Calm neighbourhood, good kitchen with dishwasher. Free parking in front of the door.

    Stayed in March 2022

  • Reviewed: December 28, 2021

    5.0
    Not happy with the overall money-value
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Breakfast was poor with very limited number of choices, e.g. no salad. The beds are 90cm wide and very uncomfortable to sleep on. The other parts, bathroom and toilet average. The overall condition of the hotel is very poor. Stuff does not speak english.

    Location is excellent, 10 minutes walking to the village centre. The parks, nature and the river next to the hotel are amazing.

    Stayed in December 2021

  • Reviewed: October 16, 2021

    5.0
    Cosy sleepover in someone's attic.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    It should be mentioned in the offer that you get a sleeping room in the attic of the hotel on the top floor. The roof slopes are very low and it looks claustrophobic and weird considering expectations from a hotel of such a rank. I do not know if we would decide to rest over the weekend in the attic for this price. Moreover, it was a two-level space floor with inadequate safety barriers for small children.

    Very good location with spacious private parking. Charming, mansion-like hotel on the outside. City park with a fountain walking distance.

    Stayed in October 2021

  • Reviewed: September 27, 2021

    2.0
    I cannot recommend staying in this hotel - at all. Biggest disappointment ever.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    The outside is very nice (facade, park, river) but on the inside it has a strong (run-down) youth hostel feeling. Paint coming off etc. We paid double the price because the hotel has not listed the family rooms correctly in Booking and staff did nothing to help/sort the situation. We ended up with two rooms for 4 instead of one. Giving us 8 beds! (Family) rooms are tiny - you can hardly walk around the bed. Beds are all single - you can push them together but might fall in between. WIFI did not work which was explained with: yeah, we know about... Sorry. That's it! Service on the terrasce was very poor too. Extremely slow & unfriendly.

    The Hotel is very nicely situated.

    Stayed in September 2021

  • Reviewed: August 31, 2021

    3.0
    A room to get depressed from.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    like being transported back to the 60's you can't call this a hotel, looks lake a boardingschool room with VERY bad beds and the space of a cupboard. Very basic breakfast, The price is way to expensive for what you (don't) get

    The location and the garden

    Stayed in August 2021

  • Reviewed: June 13, 2021

    5.0
    Overall, great location, garden and playground, but if I visited again, I would not eat here!
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was quite bad bith time we tried: breakfast and dinner. The breakfast was extremely unhealthy and badly prepared. Coffee was nescafe, the fruit juice was obviously not natural but overall the quality of food was bad. Moreover, they gave you the tray like in canteen (due to covid probably) but mainly I had to ask 2-3 times to get yoghurt, cheese or other products with some other guests had. Dinner was also low quality and the potatoes I ordered were rotten in on part… you cannot serve such a thing!

    The garden was amazing, the location great as well

    Stayed in June 2021

  • Reviewed: June 6, 2021

    3.0
    Poor
    • Solo traveler
    • Submitted from a mobile device

    French service is never good 🤦‍♀️village place.

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Submitted from a mobile device

    There are no comments available for this review

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment (6 Adults)
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: September 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler

    There are no comments available for this review

Showing 76 - 100

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