Carrefour de l'Europe 3, 1000 Brussels, Belgium
#98 of 194 hotels in Brussels
Guests' ChoiceBased on 1020 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
8.5
Value for money
7.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Hwi
MalaysiaN/A
location is strategic
Stayed in April 2024
Reviewed: April 17, 2024
Leonardo
United States of AmericaParking was not free, it was a separate fee
The location was perfect
Stayed in April 2024
Reviewed: April 14, 2024
Charles
NicaraguaThe hotel is centrally located, so it's easy to walk to places. The hotel is a literal stone's throw from the train station, and the area can feel the slightest bit sketchy at night.
The front-desk staff was very helpful. In particular, Sarah (I believe that's her name) was delightful. The housekeeping staff was responsive. The location is great, for the most part. Great value: I made the reservation at the last possible minute, and I was pleasantly surprised by the rate.
Stayed in March 2024
Reviewed: April 6, 2024
Chaya
United KingdomThe bread was dull and looks unfresh, juices were from cartons and pastries were stale
The location is simply very central and perfect, the room was quite large and spacious . breakfast needs improvement , it was too basic
Stayed in April 2024
Reviewed: March 23, 2024
Vijay
AustraliaRoom temp control, poor communication from reception with no idea of the past communications
Closer to all venues
Stayed in March 2024
Reviewed: March 1, 2024
Thomas
United States of AmericaThe staff was friendly and professional.
Stayed in February 2024
Reviewed: February 22, 2024
Stephanie
United States of AmericaArrogant and useless staff.
The location is perfect. Bed and pillows are very comfortable.
Stayed in February 2024
Reviewed: February 22, 2024
Marek
SlovakiaBreakfast is not adequate for a hotel of this level The facility needs some refreshment.
great location! The staff (especially reception mr. Sara ) absolute top!!!
Stayed in February 2024
Reviewed: February 4, 2024
Anita
AustraliaA bit small
Great location
Stayed in January 2024
Reviewed: January 11, 2024
Emilia
BulgariaVery comfortable location, Comfortable rooms.
Stayed in December 2023
Reviewed: January 9, 2024
Hiyasmin
United KingdomLocation!
Stayed in January 2024
Reviewed: December 25, 2023
Veerle
United KingdomToo little front desk staff with knowledge They were so busy “ I’ll have to ask the manager about laundry”, “I’ll call-you-back-in-2-minutes-call never came”
central position, walking distance from Grand Place and next to central station, beautiful entrance I had a beautiful large room with a view but my kids complained about their room.
Stayed in December 2023
Reviewed: December 17, 2023
Paul
United KingdomAir con not great and had to open a window.
Nice stay
Stayed in December 2023
Reviewed: December 14, 2023
Craig
United KingdomOne room had no soap, and when asked for a replacement was given hand lotion. Another room requested additional craver, but nothing arrived.
Excellent location, clean and secure
Stayed in December 2023
Reviewed: December 13, 2023
Sally
United KingdomOn arrival we were informed that they they didn’t have a booking in our name, despite showing them 2 confirmation email and a booking reference it took in the region of thirty minutes to sort out, on departure we were asked for payment for breakfast which was clearly on the booking as included we were not charged but felt there booking system was far from efficient. Some areas felt cramped although not appearing to be too busy the seating in the bar area was full and the outer area although screened wasn’t a comfort area to sit and relax. Tables weren’t being emptied and cleaned, we were shown to the executive lounge while our booking was being processed the tables there were littered with glasses, cups and plates.
Location was excellent for the Grand Place, Christmas markets and restaurants.
Stayed in December 2023
Reviewed: December 12, 2023
Francis
MaltaThe restaurant which is just in the entrance of the hotel. In the middle of everything
It has the best location you can ask for just in the centre of grand place and to add just infront of the central station. The stuff especially Sarah in the reception area which was very helpful to us
Stayed in December 2023
Reviewed: December 10, 2023
Sandhya
MaltaThey could have had additional some choice of food and restaurants after their only restaurant closes. No soup options etc
Stayed in December 2023
Reviewed: December 4, 2023
Nicole
United States of AmericaCan't beat the location. Very central and amazing to be just outside of the central train station. The included breakfast is always good and the staff is always friendly. Rooms are spacious and beds are extra comfy!
Stayed in November 2023
Reviewed: December 3, 2023
Emily
New ZealandWe had an incredible room, large, plenty of space and quiet, Fantastic staff throughout the hotel, Fabulous breakfast,
Stayed in November 2023
Reviewed: December 1, 2023
Zhenghao
United States of AmericaDose not have enough restaurants inside property
Good location, Good value. Good food.
Stayed in November 2023
Reviewed: December 1, 2023
Sule
TurkeyIt’s a big hotel right across the Brussels main train station, very convenient location. It’s close to the many landmarks. I had a very comfortable stay. Thanks to the polite staff.
Stayed in November 2023
Reviewed: November 24, 2023
Jacques
BelgiumFine
Stayed in November 2023
Reviewed: November 14, 2023
Andres
MexicoThere are a lot of small issues that can be improved. Only giving one small bottle of water on the entrance day and need to pay for water bottle if you want!!!! In a city where many of the guests are bussines travelers the Hilton do not have a bussines center!!!! To print one page… was a big issue… Very difficult when we requested for a small late check out (only one hour) we needed to insist a lot, the excuse is that the “hotel is fully booked “ but on booking there were plenty of rooms available for the supposed “fully booked”… These issues made our life difficult. The rest, the hotel is very well located. Breakfast very good.
Wonderful location, very good breakfast!
Stayed in November 2023
Reviewed: November 11, 2023
Majid
OmanLocation, clean, quit
Stayed in November 2023
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