De bed was niet comfortable

Stayed in August 2025

Cat park was difficult. Service in bar wasn’t great. Breakfast was average

Stayed in August 2025

Outside bar area

More information from reception and residents bar open a little longer Walking distance to de molen restaurant

Stayed in August 2025

Not applicable

The hotel in my case was an integral part of an Andre Reiu package given as a gift. It was very much focused on the concert in Maastricht and looked after the guests very well. A coach was organised to pick up guests from the hotel on the evening of the concert as well as returning them after the event. Guests using facilities of the hotel but not attending the concert were treated very professionally.

Stayed in July 2025

Nothing.

We arrived on a roasting hot day to a lovely gentleman on reception who gave us ice cold orange juice - very welcome. Lovely setting by the lake and handy for the town bars & restaurants.

Stayed in June 2025

The ventilation wasnt cold enough and the shower drain clogs up and looks like theres alot of things in it

The receptionist ( i never asked her name) was really helpfull and welcoming

Stayed in June 2025

Room

Stayed in May 2025

Pet charges were high compared to other hotel chains .

Stayed in May 2025

Have stayed here many times ove rthe years. Great location with car parking. Some rooms are better than others, but on the wholer it is a great hotel.

Stayed in April 2025

Car parking wasn’t free has advertised. You had to park out on the main road. Pillows were not comfortable for both of us.

Modern, clean & fresh

Stayed in May 2025

Room was sizeable and comfortable Great location

Stayed in April 2025

Needed a kettle in the room And as we were there for 3 days we had to let them know if we wanted the room to be cleaned with a clean me sign which was missing from the room and tea/coffee refills/toilet rolls that sort of thing which was a little inconvenient

Beautiful location Friendly and Helpful Staff Lovely Room

Stayed in April 2025

Nothing

It was such a surprise for the price

Stayed in April 2025

Requires renovation in the room, very dirty

Nice location, good personnel

Stayed in March 2025

Breakfast is expensive, not worth uit

Stayed in February 2025

The fridge didn’t work in our room. This was awkward as I needed to store insulin in it. Reported it to reception, they tried to sort it but I was told the hotel was full and all other ‘spare’ fridges were broken. I was offered the use of the reception fridge but didn’t want to leave my medication that far away. Toilet door had the close mechanism removed and door damaged then painted over. The door couldn’t be shut. This was reported. On departure we were charged for drinks we hadn’t had but that got sorted. We booked 2 rooms, the second room had no problems.

The staff were excellent. Very friendly and helpful and apologetic when they couldn’t fix problems with the room. The public areas were beautiful and relaxing. Location very good with easy access to restaurants and cafés in the shopping centre plus a supermarket. Room was comfortable. Restaurant meals were superb. Only coffee making machines in the room, I don’t drink coffee however we asked for kettles for both rooms and were given them straight away which we were very grateful for.

Stayed in February 2025

The beds are not comfortable at all

The staff, communication and location were great.

Stayed in February 2025

Nothing to share

Nice hotel downtown with Molenvijverparc in the backyard. Molenvijverparc is nice for a walk and is surrounded by sculptures of sundials. This parc is also used for wedding photography. M-hotel is situated right besides center shopping area. So, ideal for a day visit, short stay or long stay. The reception welcomed me with a glass of bubbles because of the New Year. So sweet! The rooms are clean and tidy. The food in the restaurant is delicious. The theme of the restaurant was: Jungle. Go wild, for a while. My menu: grilled stuffed squid, grilled seabass, bimi asparagus|ricotta (side dish) and ginger tea. Yum.😊 Service was really friendly. Next door you will find restaurant The Molen grill and in the center area are enoughoptions to explore the area. It is paid parking at the hotel but the receptionist shares with you a spot nearby for free parking. It is a short walk through the parc back to the hotel.

Stayed in January 2025

It was no kettle in a bedroom, it was just coffee machine for those that drink only tea it was a problem

Nice big room, huge bed.

Stayed in January 2025

The many little details which could make the hotel even better... Only one elevator working, dirty carpet in elavator, food and drinks in the hallway... It are all zasily remedied and szrvice related items.

The big room, the nice staff, the modern tv system (youtube, netflix, casting)

Stayed in January 2025

Elevators and hallways were a little tired. The room could do with a good clean, layers of dust that don't build up overnight, dirty floor, extractor vents thick with built-up dust, sink plug hole brown. TV had very limited channels, and half wouldn't tune properly, and some of the lights didn't work. Feels like the hotel is due for a good deep clean and some fresh paint.

Great location, room was a good size and the view of the lake. Rooms had some nice tile work.

Stayed in January 2025

I liked the general attitude of the hotel staff, professional. Relaxation around the lake, central location, nice breakfast.. I really like staying here.

Stayed in December 2024

Good location , clean and friendly staff

Stayed in October 2024

Service, cleanliness

Location

Stayed in October 2024