- Nothing to mention here

- Good location and very well connected if coming by road. - Nice car park - Excellent breakfast buffet and spread - Good restaurant and roof bar

Stayed in August 2025

N/A

Lovely place, great access to everywhere you would want to go. Comfortable, clean, amazing breakfast

Stayed in August 2025

The location is by the stadium which is out of town if you are visiting old Gent. Uber costs under €15 so my advice is use this as cabs on the meter are €20 often for the same car

The hotel feels brand new and the attention to detail is amazing. High quality beds and rooms do not leave you wanting for more. Limoncello restaurant was great too. Parking is possible plus there is also an underground too. It seems that there is a little known overflow car park just outside the main barriers which leaves people struggling to make cars fit in unusual spaces.

Stayed in August 2025

Excellent stuff very helpful, and special thanks to Afroditi at the reception who help us a lot with information about our city visit Very clean room and very comfortable room with superb pillows and linen Breakfast is one of the best in Belgium hotels. Everything was perfect and I wish to stayed more days there. I’ll definitely come back again!

Stayed in August 2025

Fully booked hotel

Experience of hotel. Good food

Stayed in August 2025

The breakfast was quite expensive in comparison to the other Ban der Valk hotels in Belgium and the hot food was cold.

Lovely hotel very clean nice bar area and very comfortable beds

Stayed in August 2025

The light in bathroom was turned on only with the general light in the whole room

Big and clean room, delicious breakfast, sauna and spa with nice view.

Stayed in August 2025

provide popsicles in the hotel during hot summer, very handy for the many kids that are staying in hotel. i do not like open bathrooms (without door) but that's a personal preference i guess.

great breakfast, great staff throughout the whole hotel. rooms are clean and comfortable. decent value for money. 10m to center is just ok.

Stayed in August 2025

Lady at reception was unpolite when we asked for rooms next to each other.

Great luxury hotel in general, big rooms, good beds and bathroom, excelent breakfast, two additional restaurants.

Stayed in August 2025

Nothing

Everything was lovely about the room, clean and spacious, i would recommend this hotel for individuals with car and planning to visit other nearby cities like Brussels, Bruge, and Antwerp, and there’s also a bus stop nearby (a two-minutes walk) if one is planning to visit the center of Ghent, and yes the hotel would ask you to pay a 150 euros I guess (not sure of the amount) as a deposit during your stay, I prefer to pay it in cash rather than being hold on my credit, and they gave it back after checking that everything is okay in the room

Stayed in May 2025

Good hotel, The stuff were very attentive and friendly 12/10

Stayed in August 2025

The first night the venue next door was playing loud music until after 2200 were it was difficult to hear anything else but it.

Great hotel twenty minutes away from a bus link to the centre.

Stayed in July 2025

Beautiful, clean, friendly staff, multiple parking and restaurant options on site

Stayed in August 2025

It’s far out of the city and isn’t very accessible by public transport (10+ min walk plus a 20+ ride in)

Bright, clean, spacious, attractive

Stayed in August 2025

Near the motorway; convenient location. Comfortable.

Stayed in July 2025

Location

Breakfast, room

Stayed in July 2025

The roof top bar wasn't open when we went in July, so that was disappointing. Would of been nice in the evening to have a drink before we went out for dinner.

Breakfast was very good but expensive.

Stayed in July 2025

NA

Peaceful

Stayed in July 2025

Maybe offer a longer breakfast time on weekends especially on saturdays.

The hotel is decorated in warm and cozy colors and is well air-conditioned. The breakfast is extremely fresh, healthy and beautifully prepared. The bed was comfortable, and the superior room was simply beautifully furnished and very clean.

Stayed in July 2025

If wanting to be in Ghent it is a little far out but Ghent is easily accessible by bike (25min) and a £10euro uber ride away.

Really clean and comfy and super friendly and helpful staff. Great facilities and lovely sky bar and restaurant.

Stayed in July 2025

Disappointed that Satos only opens certain days a week, unfortunately for us it and the sky bar were closed for the duration of our stay.

Room spacious and bright, well appointed and very clean. Breakfast selection was superb, something fir everyone well presented and prepared.

Stayed in July 2025

The view wasn't that great for the high floors.

Great location. Good value for the room.

Stayed in May 2025

Could standard give information about the restaurant choices when arriving.

New hotel with super facilities. Good food in the Japanese restaurant.

Stayed in July 2025

There is no door on the bathroom, so its cold when you shower(open shower). The restsurant called Cocotte(inside the hotel) is not worth the reviews as I tried couple of foods it was okay at best and it took a lot of time to serve even when restaurant was not full.

New and vibrant

Stayed in July 2025