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Reviews of Avenue This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

73 Tsar Оsvoboditel Street, 9700 Shumen, Bulgaria

#8 of 38 hotels in Shumen

Guests' Choice

Review Score

Based on 67 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    10
    Great hotel close to restaurants and Bila supermarket.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A spacious and comfortable room. The bathroom was great with a separate shower. The towels were changed each day and the room and bathroom were very clean. The young lady on reception called Jeanie was really lovely and kind and very welcoming.

    Stayed in August 2025

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and price. Really nice rooms.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and very smart decorated room. Shame I was there only for one evening but it was absolute pleasure

    Stayed in March 2025

  • Reviewed: February 12, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    first of all, thank you very much to both ladies at the reception, they were incredibly helpful for everything. friendly service. The rooms are cleaned every day, the location is very good. see you again ❤️

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very nice and friendly, the room was spacious, had two beds, and was very clean and cozy. The air conditioning is very good and you don’t have to wait to use warm water in the bathroom. There is a free WiFi, a TV and a refrigerator. very close to the train station and the supermarket. It‘s an amazing choice that you can’t believe at this price. It would be definitely the best hotel in Shumen.

    Stayed in January 2025

  • Reviewed: November 30, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I needed to stay for couple of hours between 11-17.00 p.m. and they let me do that, I managed to sleep and to rest. They are flexible and give the opportunity to the guests to have what they want

    Stayed in November 2024

  • Reviewed: November 22, 2024

    9.0
    Generally was nice, staff is kind , Bedroom was very nice.
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom. Smell of meat, because on the ground floor there is shop. Window was not able to fully close and was cold.

    Clean and nicely done!

    Stayed in November 2024

  • Reviewed: October 26, 2024

    8.0
    Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I couldn’t communicate well with the staff because of the lack of English.

    Really nice, clean, cozy

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Only stayed the one night. But would come back again. Very comfortable place to stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the traffic outside.

    Very clean, nice shower

    Stayed in September 2024

  • Reviewed: September 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and comfortable, nice staff

    Stayed in September 2024

  • Reviewed: May 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The double bedrooms are only equipped with 2 single beds but i understand that the hotel is small and this allows to cater for wider range of customers

    Very friendly staff, spacious and clean rooms

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioners should be maintained. Filters must be changed or be cleaned etc...when i started to use them they are throwing black particles.

    Hotel is too near to my work Office and big hiper markets and City Center so i love these and also very clean rooms.

    Stayed in May 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all

    The staff was amazing. The location, betwixt the trainstation and center of the city was also good, and it was quiet during the night...wish that I could have stayed longer!

    Stayed in March 2024

  • Reviewed: September 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms needed some better cleaning before checkin (found dust in the closet, on the radiators) The beds were lightweight and moved easily as I tried to join them

    The rooms were renovated and looked new, the bathroom had a good size and the location was close to our points of interest.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There's no breakfast available, but nearby hotel you can find many restaurants and cafes. Hotel staff was very helpful. The location is good but be aware that during weekends there's loud music from nearby club.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    9.0
    Cute, comfortable family hotel with spacious rooms, fairly quiet at night, comfortable beds and friendly staff
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not many good restaurants around

    Very friendly staff, very clean and spacious room,comfortable bed, hotel was close to city centre.

    Stayed in September 2023

  • Reviewed: August 6, 2023

    9.0
    Excellent value small hotel in an intriguing town
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Reception closes at 8pm, which is quite early. No breakfast option.

    Excellent location in central Shumen. Spacious, comfortable room with a useful desk to work at. Clean and tidy. Powerful shower. Seemed very good value for what it was. Lady on reception was very friendly and helpful. Parking available right outside.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    10
    Clean and quiet place
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Cleanliness, good location, price

    Stayed in June 2023

  • Reviewed: June 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Comfortable place and staff were friendly. It's well located and in walking distance to cafes, groceries and restaurants.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    10
    Everything was great!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Great location, great staff. Thank you very much!

    Stayed in May 2023

  • Reviewed: April 11, 2023

    10
    Great place to stay, will stay again!
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    More details about the parking would save some circling around the block.

    Helpful staff, really lovely room, very reasonably priced! Bathroom was clean, and the location was excellent.

    Stayed in April 2023

  • Reviewed: January 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well WiFi didn't work properly, so if you want good Wi-Fi go to OMV pump station which is nearby.

    Well it's 20min from bus station and 25min from train station depends on luggage(KG). Near hotel is Bila big supermarket, coffee shops, fast food, Coffee machines plenty and cheap. Clean room, clean wc,refrigerator.

    Stayed in January 2023

  • Reviewed: October 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    limited hours of reception

    nice receptionist, clean rooms, near the train station and the main walking street.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Check in was a bit later then on the website - and my room was across a bar but it closed at a reasonable hour (it was on Monday so YMMV)

    Good location, great rooms, very pleasant stay - really impressed with the value for money and basically three star chain hotel quality for a fraction of the price.

    Stayed in August 2022

Showing 1 - 25

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