Reviews of Fenix Family Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
78 Todor Alexandrov str., 2700 Blagoevgrad, Bulgaria
#42 of 74 hotels in Blagoevgrad
Guests' ChoiceReview Score
Based on 179 hotel reviews
8.6Score breakdown
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Cleanliness
8.8
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Comfort
8.6
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Location
8.7
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Facilities
8.3
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Staff
9.1
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Value for money
8.9
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Free Wifi
8.6
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Reviewed: August 10, 2025
Manuela
Romania6 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
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Very nice ladies at the reception. Clean rooms. Pretty close to the centre of the city.
Stayed in August 2025
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Reviewed: August 10, 2025
Iuliana
Moldova17 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I was on my way to Greece and stayed for a night. Location was easy to find, clean and host was nice
Stayed in August 2025
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Reviewed: July 31, 2025
Misu112
Romania19 Reviews1 helpful vote9.0“Very good”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
English poor at the reception
The apartment is appropriate for 4 people, AC works fine, the parking spots are in front of the hotel, location is near (10 min) to the centre of city where you can find restaurants, mall, bars
Stayed in July 2025
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Reviewed: July 12, 2025
Andrii
Ukraine33 Reviews11 helpful votes8.0“Good transit stop”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
The parking is rather public, as it is located near the hotel with public access. The parking lot is not very large, but the staff always helps to find a space. The bathroom is not spacious enough.
Located not too far from the highway, so convenient for a transit stop. Easy check-in/check-out and it is possible to pay for the room on site. Family rooms are available, where you can accommodate a family of four. Separate beds for children.
Stayed in July 2025
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Reviewed: July 3, 2025
Marcel
Romania33 Reviews8 helpful votes9.0“very good”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
location rich breakfast free parking good wifi
Stayed in June 2025
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Reviewed: June 30, 2025
Srdjan79
Serbia15 Reviews2 helpful votes9.0“Nice little hotel to stay at Blagoevgrad”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
Nothing particular
Excellent choice for quick stop in Blagoevgrad, friendly staff, good location, excellent value for money. We really loved it.
Stayed in June 2025
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Reviewed: June 29, 2025
Stanciu
Romania27 Reviews6 helpful votes9.0“Good for transit”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
The door from the balcony was broken.
Parking near the building. Quiet neighbourhood.
Stayed in June 2025
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Reviewed: May 29, 2025
Jevgenij
Abkhazia, Georgia21 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was very helpful and friendly. Many thanks to them, as I had to check out very early and did not get a chance to say it in person. It was great that the room had a balcony too.
Stayed in May 2025
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Reviewed: May 1, 2025
Χρήστος
Greece1 review10“Excellent”- • Business trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
It was very clean with big spaces and beds!Very friendly for families with kids!
Stayed in April 2025
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Reviewed: January 27, 2025
Lord
Bulgaria2 Reviews10“Absolutely surprising in a good way.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean, affordable, and centrally located. What's not to like. I would definitely stay here again. The man at the front desk speaks English.
Stayed in January 2025
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Reviewed: October 30, 2024
Andrej
Serbia15 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was great, especially the room sizes and quality.
Stayed in October 2024
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Reviewed: October 21, 2024
Frosina
North Macedonia5 Reviews9.0Wonderful- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Location of the hotel is near the center. It is clear and comfortable.
Stayed in October 2024
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Reviewed: September 13, 2024
Cosmin
Romania72 Reviews8 helpful votes8.0“good value of money”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
a little refurbish could improve the image of the hotel😊
very clean and close to center. parking in streets around the hotel was ok to find.
Stayed in September 2024
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Reviewed: August 31, 2024
Horea
Romania22 Reviews7 helpful votes9.0“Nice mountine clean air”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The lack of misquito screens at the windows and the fact everytime i get at this hotel they do provide the same room at the very upper floor where the walls are hot due to the south exposure..
The restaurant of this hotel was very good.
Stayed in August 2024
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Reviewed: August 2, 2024
T
Slovakia245 Reviews17 helpful votes9.0“Beer at the bar”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
OK
Thanks.
Stayed in July 2024
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Reviewed: August 2, 2024
T
Slovakia245 Reviews17 helpful votes9.0“Rila”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
OK
Thanks.
Stayed in July 2024
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Reviewed: July 31, 2024
Budu
Romania7 Reviews1 helpful vote10“One day in Blagoevgrad”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Shower don't have curtain...
Clean, comfortable beds, near markets, close to center, can eat on the property.
Stayed in July 2024
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Reviewed: July 9, 2024
Gabriel
Romania17 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
Good location for transit. Staff was polite, we found parking fairly quick right next to the hotel. Nice restaurant/bar downstairs with very good prices.
Stayed in June 2024
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Reviewed: July 1, 2024
Madalina
Romania53 Reviews18 helpful votes9.0“Good value for money”- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
We didn’t stay at the property in the end as we considered parking on the street and the neighbourhood to be unsafe. There are only 3 marked parking spaces in front of it (not sure if those were from the hotel or not), which were taken already. We were afraid to just leave the car on the street, where there were no marked parking spaces there, even if the lady at the reception said it was ok. Maybe it was, but since we were travelling with 2 young kids and the car was a very expensive and work one, we didn’t want to take the risk. I guess I should have read the description more carefully when I booked. In the end we decided to pay for the room and search something else, with private parking.
From a first impression (we only stayed for half an hour), the studio was very clean and the beds seemed comfortable, it was good for a family with 2 children and the price was ok. The lady at the reception was nice.
Stayed in July 2024
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Reviewed: June 25, 2024
Andreas
Greece8 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Studio with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No issues whatsoever
A unique "value for money" family hotel in a great location of Blagoevgrad. Clean rooms with all necessary amenities and home made food, right on spot. The staff is extremely friendly and ready to help any moment.
Stayed in June 2024
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Reviewed: June 24, 2024
Stoicescu
Romania96 Reviews67 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The comfy room, clean, comfy bed, perfect for 1 night în our way to Greece Close to center and supermarkets Parking on street but free
Stayed in June 2024
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Reviewed: June 13, 2024
Izabela
Poland59 Reviews7 helpful votes10“Pleasant stay for a short break”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing bad to add
- friendly staff; - delicious breakfast; - nice and cozy
Stayed in June 2024
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Reviewed: June 11, 2024
Peter
Canada1 review9.0“I recommend this hotel for the value, price and close proximity to the bus station and City Center.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
I found the beds and pillows to be uncomfortable; however, this is not exclusive to this hotel. I am picky with regards to bed comfort and I have stayed in many hotels (including in Canada and the USA) where I found the beds to be uncomfortable. Because the hotel is small, I found it to be a bit noisy sometimes in the evenings or late at night.
Cute little hotel. Excellent location - a couple hundred meters from the bus station and a few hundred meters from the City Center. The room was clean. There is a nice little cafe at the front of the hotel. The owners (husband and wife team) were warm, friendly and helpful. The price and overall value were excellent (about $ 45 CAD per night). The neighborhood is quiet and mainly residential but there are some stores and restaurants nearby. I would stay here again because of the convenience and value factors.
Stayed in June 2024
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Reviewed: April 24, 2024
Tatyana
Latvia1 review10“Wonderful staff, excellent comfort and exceptional cleanliness”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 6 nights
delicious food and great location
Stayed in April 2024
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