Sunny Beach, 8240 Sunny Beach, Bulgaria
#181 of 186 hotels in Sunny Beach
Guests' ChoiceBased on 98 hotel reviews
5.1Cleanliness
5.8
Comfort
5.9
Location
7.6
Facilities
5.5
Staff
5.7
Value for money
5.9
Free Wifi
3.8
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End of dialog contentReviewed: August 14, 2025
Paul
United KingdomFood very repetitive. Room full of cobwebs , broken shower cubicle ,no tea or coffee facilities apart from breakfast time.
Good location and wifi.pool area was very big .Plenty of sunbeds.
Stayed in August 2025
Reviewed: August 12, 2025
Andrea
United KingdomFood was awful, and so was the All inclusive drinks
Good location
Stayed in August 2025
Reviewed: July 24, 2025
Andrej
SloveniaThe cleanliness in the restaurant, especially on the terrace, is very poor. They pick up what is left on the tables, but they don't wipe the tables. We had to clean the tables ourselves if we wanted to eat at a clean table. The floors hadn't been swept since the previous day. They deserve -1 star for the cleanliness of the restaurant terrace.
We had all inclusive. There was enough food and drinks available. The staff is quite friendly. The location of the hotel is good. The beach is right across the road.
Stayed in July 2025
Reviewed: June 29, 2025
Preda
RomaniaBored staff Very poor snack bar with some mediocre products The pool only has a few beach umbrellas, and even those are in a pitiful state.The pool bar has everything for a fee. Parking is charged at 20 BGN per day. Lobby bar is available for a fee. Very poor quality internet, almost non-existent Overall, you will not find anything at the location that is described on Booking
I don't know if I can say I liked anything.
Stayed in June 2025
Reviewed: June 27, 2025
Brian
United KingdomOnly one tiny bar included in all inclusive, we were promised entertainment but there was none except for a paid bar outside the hotel, the pool bar was also paid, we were told there were Bulgarian evenings etc there were none,
The pool was great the food was lovely the hotel was clean and tidy, the staff were good, would go back but need to take more spending money as the AI isn’t AIR
Stayed in June 2025
Reviewed: August 29, 2024
Alexandra
RomaniaStaff is very rude and the food is horrible
The room was great and the location
Stayed in August 2024
Reviewed: August 19, 2024
Sarkisian
Romaniafirst of all, the room was dirty. the food is a disaster, the employees are bored, the pool is dirty. partially all-inclusive hotel. you have all inclusive only at the restaurant and snack bar. at the restaurant, the basic food is fried carrots, macaroni and rice. at the snack bar you had what you didn't eat in the morning, cheese, tomatoes, salami and jam. the lobby of the restaurant was so "clean" that the slippers were sticking. not to mention that they were standing at the door when leaving the restaurant so you don't leave with fruit.
Nothing
Stayed in August 2024
Reviewed: August 1, 2024
Tc
TurkeyIf you don't eat pork, you may starve because there is almost nothing other than pork. Don't be fooled by the all-inclusive concept.
Location
Stayed in July 2024
Reviewed: July 28, 2024
Gyudzhukov
BulgariaI can’t say nothing negative and me and my family was very satisfied from our staying.
Separate rooms,private balcony good aircon,separate toilet.
Stayed in July 2024
Reviewed: July 12, 2024
Marian
United KingdomStaff at the all inclusive bar asks for tips to fill your cups
Good location
Stayed in July 2024
Reviewed: October 18, 2023
Ann
United Kingdomfood not great eat out most days
Shower was good , room was good pool was fantastic . Pool bar (paid) was great
Stayed in September 2023
Reviewed: August 29, 2023
Lyndsey
United KingdomEverything scattered about the area - no clear instructions about what was available etc…
Clean and welcoming
Stayed in August 2023
Reviewed: August 14, 2023
Georgiana
United KingdomThe room is very small, the beds are not comfortable, the staff is chatting on the hallway at 7 am, the toilet was leaking on the floor, there are no shower gels, we ran out of toilet paper and we found some quality ones on the hallway from the cleaning tools and later on when we came back from the beach they changed the toilet paper with a cheap one🙈
The reception and eating room were modern and clean
Stayed in August 2023
Reviewed: July 7, 2023
Amy
United Kingdomshower had to be held, couldnt aim it at head height, leaked and was very slippery - didnt get a nonslip matt until day 3 (after already falling). disappointing food for an all inclusive, didnt cater to allergies/advise what allergens were in the food. drink choices were poor - man at all inclusive bar sat outside smoking, drinking beer and not happy at all to be working - grunted when i asked what was available. really sad that ONLY 1 out of the 4 bars was for all inclusive and it was the furthest away from the pool. shouted at when tried to go into sports bar with our drinks.
big rooms, we got a sea view so was perfect. big bed (not the comfiest but done its job) really good location - lots to do and see around the hotel. pool and swim up bar were the best part! steve the hotel rep for Balkan was lovely and really helpful- staff in the pay bars were nice and entertainment was good too.
Stayed in July 2023
Reviewed: July 2, 2023
Nina
BulgariaThe food was awful
The location next to the beach
Stayed in June 2023
Reviewed: August 18, 2025
Ana
RomaniaTitle: Avoid Hotel Pomorie Sun at all costs – horrible experience, not worth a single cent! I stayed at Hotel Pomorie Sun from August 3rd to 7th and it was the worst hotel experience I have ever had in an “all inclusive” place. Zero cleanliness: No shampoo or shower gel in the room – when I asked, the housekeeper said it’s a 3-star hotel so they don’t provide them. The fridge smelled awful and made my beer smell the same; I had to wash the bottles. Towels were NEVER changed despite leaving them on the bathroom floor – the same dirty towels were put back on the rack. Terrible food quality: The food had no taste, and some dishes smelled and tasted suspicious. Mussels were dirty (I have photos). Some plates were not washed properly. At the restaurant exit, an employee will take fruit or cookies from your hand if you try to bring them for your child, and throw them in the trash – completely disrespectful. Restaurant hygiene: Found a dead squashed fly in the cutlery holder (photo attached). Carpets near the restaurant are extremely dirty and smell bad. Missing services: One morning, the coffee machine was empty. I finished breakfast at 10:05 and they refused to give me coffee, even though the snack bar opened only at 10:30 – so in “all inclusive” there was no coffee available between 10:00 and 10:30. Ignored technical problems: The lift in our area was broken for 2 days. When I told reception, they pretended they “didn’t know”. I had to go up and down to the 4th floor with a baby and luggage. When we arrived, the TV didn’t work (it was fixed later). I would not recommend this hotel to anyone. It is dirty, the food is poor quality, and the staff is unprofessional. The attached photos speak
Stayed in August 2025
Reviewed: August 3, 2025
Tsvetelina
BulgariaНяма паркинг!!!!
Stayed in August 2025
Reviewed: July 28, 2025
Loredana
RomaniaThe hotel is very nice, the staff is very friendly and very professional. The food was great and diversified. The hotel is located very close to the beach. The rooms are clean, they have TV, air conditioning, balcony. The check in was at 14:00 and the check out was at 12:00 but no one is throwing you out, you can wait in the lobby if someone is picking you up.
Stayed in July 2025
Reviewed: July 25, 2025
Alin
RomaniaFood is horrible and the stuff is really rude
Good rooms and ac with lovely pool and view
Stayed in July 2025
Reviewed: July 21, 2025
Olteanu
RomaniaEverything. I am never coming back to this place
Nothing
Stayed in July 2025
Reviewed: July 7, 2025
Petra
SerbiaAll praise for the hotel. The hotel is clean as are the rooms, the food is great, the pool is large and clean. It is in a great location. The staff is friendly and fulfilled our every wish during our vacation.
Stayed in July 2025
Reviewed: June 30, 2025
Sh
RomaniaNot clean , the food is so bad , when i left i parked the car in front of the hotel so i cand put my baggage i got a ticket for no reason just because i left my car for 5 minutes and the check out guy was soo mean and disrespectful
There is a reception guy when we made the check in he was so nice
Stayed in June 2025
Reviewed: June 30, 2025
Kayleigh
United KingdomFood was poor, particularly snacks
Prefect location. Right next to the beach, bars and restaurants. Close to centre but not on its doorstep so quieter which is what we like.
Stayed in June 2025
Reviewed: June 21, 2025
Beverley
United KingdomFood Bar staff
Pool Location Room
Stayed in June 2025
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