ул. Тринадесета, 2778 Banya, Bulgaria
#1 of 8 hotels in Banya
Guests' ChoiceBased on 178 hotel reviews
9.7Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.6
Staff
9.8
Value for money
9.6
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 20, 2025
Doroteya
BulgariaNothing.
Swimming pools were super, the room was very clean and beautiful. The food was very delicious.
Stayed in August 2025
Reviewed: August 10, 2025
Nevena
BelgiumWe enjoyed a lot our stay. The hotel is family run and everything is made with care and love. The room was great, the pools with mineral water are just amazing. There is a great restaurant on site as well.
Stayed in August 2025
Reviewed: July 12, 2025
Miroslava
BulgariaA Hidden Gem for Relaxation in Banya! I had a wonderful stay at Seven Springs Hotel. The room was clean, comfortable, and tastefully decorated — perfect for a relaxing getaway. The pool area with hot mineral water was an absolute highlight — soothing, peaceful, and beautifully maintained. I also really enjoyed the cosy atmosphere of the restaurant. The food was fresh, delicious, and clearly made with care. Overall, a lovely experience and a place I would happily return to!
Stayed in July 2025
Reviewed: April 9, 2025
Buzoianu
RomaniaDogs barking all night long. There was no Shower tray.
Super friendly staff. Very clean hot pool. Very clean room. Very good food at the restaurant Kristiana.
Stayed in April 2025
Reviewed: April 2, 2025
Nora
Bulgariathe outside pool was hot and really nice. The room was very comfortable, but the best thing was the restaurant and the food - really well prepared, delicious, with attention to detail. I would like to come back!
Stayed in March 2025
Reviewed: March 20, 2025
Aneliya
BulgariaWe loved the staff so polite and attentive. Also the restaurant was amazing.
Stayed in March 2025
Reviewed: December 18, 2024
Adriyana
BulgariaExtraordinary place, and I heavily recommend it. It will forever remain a special place for me and my husband. Relaxing hot water, sauna and hammam, delicious food and warm attitude from all of the staff. What else does one need.
Stayed in November 2024
Reviewed: November 7, 2024
Nanka
United KingdomVery nice hotel, very clean . Restaurant is really good . Will definitely go again
Stayed in August 2024
Reviewed: October 21, 2024
Nadav
IsraelFamily room didn’t have a curtain in the living space and didn’t feel private enough.
Friendly staff, nice and family oriented hotel, authentic atmosphere. Outdoor pool is really nice, restaurant is great! The village is beautiful and rooms have a view to the mountains.
Stayed in October 2024
Reviewed: October 20, 2024
Zoya
GermanyOur stay was in the apartment. Very clean, comfortable and cozy place. Very friendly staff and excellent cuisine. I will definitely stay at this hotel again next time.
Stayed in October 2024
Reviewed: October 19, 2024
Penny
FranceFabulous pool, lovely staff and great food. Can’t recommend enough.
Stayed in October 2024
Reviewed: September 30, 2024
Souheil
IsraelThe food in the restaurant
The breakfast is basic. The location is good
Stayed in September 2024
Reviewed: September 28, 2024
Manuela
BelgiumSuper friendly owner. Hotel located at the edge of a very small town. View of the mountain range. Mineral pools just outside window of room. The room was on the small side but had a nice balcony to step out onto. The memory mattress which was a bit flimsy on one side but perfect on the other side of the double bed. One choice for vegan breakfast but the owner was so kind to allow me to eat my own vegan food discreetly at the table. Definitely a quaint local hotel to recommend.
Stayed in September 2024
Reviewed: September 15, 2024
Mircea
RomaniaNo dislike
An oasis of beauty surrounded by poor houses Very nice stuff, good english communication Divine thermal pools, you wouldn’t want to go out…
Stayed in September 2024
Reviewed: August 26, 2024
Sima
NetherlandsThere is no negatives!
What I liked the most about the property was the mineral water pool, the great food and service and the convenient location
Stayed in August 2024
Reviewed: August 6, 2024
Elisaveta
BulgariaToo small swimming pool and not sunny all day long.
Very nice room, clean and with everything you need. Tasty breakfast. Comfortable bed. Good restaurant w/o typical food.
Stayed in August 2024
Reviewed: July 19, 2024
Diana
BulgariaThe room was quite dark
The pool, the terrace and the food
Stayed in April 2024
Reviewed: July 14, 2024
Mario
United StatesClean, nice and friendly staff. Served food was delicious
Stayed in July 2024
Reviewed: June 28, 2024
Milena
Bulgaria-
Excellent customer service; very nice facilities and amazing opportunities for venturing out in the mountains nearby.
Stayed in June 2024
Reviewed: June 22, 2024
Dudi
IsraelNo curtain around the shower.
A beautiful guesthouse, well maintained and very clean. Rooms are spacious and nice. Our room was just by the pool, luckily all guests were polite so it was not noisy.
Stayed in June 2024
Reviewed: May 26, 2024
Lyuben
BulgariaQuiet and clean
Stayed in May 2024
Reviewed: April 19, 2024
Marina
IsraelNothing.
Extremely friendly and helpful staff. The jacuzzi and heated pool were perfect for us - especially after a long hike in Pirin National Park. The breakfast and restaurant overall are great. We had an amazing time here, would certainly come back. Located next door to Pulse - the best spa center in Bulgaria, in my opinion.
Stayed in April 2024
Reviewed: March 6, 2024
Kubrat
BulgariaThe pillows were a bit unconfortable and both of us had neck pain in the morning. If you find this is an issue for you ask the staff for other pillows.
The restaurant at the venue provides exceptional food. The pool are clean and with warm mineral water.
Stayed in March 2024
Reviewed: February 16, 2024
Nikolay
Bulgaria-
The pools
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content